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Comfort Suites

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354 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Montgomery, Texas
Reviewed 3 days ago NEW

We came for the Polar Express adventure and Comfort Suites added to the fun with face painting and other extras (even though we did not partake). The ladies doing the face painting were great! The hotel is very convenient to the Polar Express and many restaurants. I would recommend this hotel in a heartbeat.

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Helpful?
Thank texastc2016
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your kind words. We want our guests to feel like family, and we especially enjoy providing our special Polar Express activities. We are glad that you enjoyed your stay with us, and we look forward to serving you again the next time your travels bring you to the Palestine area. Best regards, Carol Nelson Hotel Manager

Marshall, AR
Reviewed 4 days ago NEW

While this hotel seems geared for the business traveler, my husband and I were glad to spend the night there on our way back home after a family Thanksgiving. All was new, fresh, elegant, and comfortable. Breakfast was very tasty. The only area for improvement that I could see would be more choices in the snack selection.

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Helpful?
Thank V7876ZYnancys
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for taking the time to post such a positive review! I have shared your comments with our team, and they join me in thanking you for your kind words. We take pride in our hotel and our service, and we are glad that you enjoyed your time with us. Whether traveling for business or leisure, we are...

Prairieville, Louisiana
Reviewed 5 days ago NEW

The facility was very clean throughout. Every staff member we came in contact with speaks to you with eye contact. We like the location, off the loop a little. The breakfast bar was exactly what was expected.

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Helpful?
Thank thornhill5
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your very kind words. We know that our guests have expectations when they stay with us, and our goal is not just to meet, but to exceed those expectations. We want to provide our guests with a clean, comfortable stay and personalized guest service. We are glad that you enjoyed your time with us, and we...

Port Lavaca, Texas
Reviewed 5 days ago NEW

Lots of families were at the property and everyone seemed to have a wonderful time. Staff was great! We would have liked our three rooms close together, but they were all three on different floors. This made gathering up the various families a little more work, but we still had a great time.

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Helpful?
Thank weathersbyp
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for taking the time to post your comments. We are glad you enjoyed our hotel and all that we have to offer. When we know that folks are traveling together, we do make every effort to assign the rooms as close together as possible. If you hadn't done so, might I recommend putting a special request on...

Houston, Texas
Reviewed 6 days ago NEWvia mobile

We chose the Comfort Suits for our Polar Express trip. Upon check in, the ladies were extremely helpful and friendly. They gave our boys Christmas bags with fun goodies, had face painting, s'mores , pizza and played Christmas movies, which was all included! Our room was clean and spacious! There was a breakfast included, which was fine! Overall, terrific experience...

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Helpful?
Thank Lezley B
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your very kind words. We are so glad that you enjoyed our hotel and all that we have to offer, including our special Polar Express activities. We appreciate your feedback, and we look forward to having you stay with us again very soon. Best regards, Carol Nelson Hotel Manager

Lafayette, Louisiana
Reviewed 6 days ago NEW

We had an amazing experience at this hotel! The staff greeted our girls with a special Christmas treat bag and then let us know that FREE face painting and smores were offered in the lobby as well as free Christmas movies in the media room. These added features made this a special part of our trip.

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Helpful?
Thank jennybest2405
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for taking the time to post such a positive review! We know that our guests have expectations, and our goal is to exceed them and provide a clean, comfortable stay and personalized guest service. We look forward to having you stay with us the next time you visit the Palestine area. Best regards, Carol Nelson Hotel Manager

Plano, Texas, United States
Reviewed 1 week ago

Very clean. Staff is very friendly and they go out of their way to make the kids feel special. They had face painting and ran Christmas movies all day and night. Smores and pizza party too--all included. Very nice.

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Helpful?
Thank Mark B
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your generous comments. We want every guest to feel at home when they stay with us, and we are glad you enjoyed our special Polar Express events. We hope you will come back again and spend some time with us while you are visiting Palestine. Best regards, Carol Nelson Hotel Manager

Katy, Texas
Reviewed 1 week ago

We stayed at this hotel to go ride the Polar Express. Upon check in I was given goodie bags for each of my kids with stickers and misc items, which the kids really loved. It was great to have something for them to do while we got settled before going to the train! This little touch really spoke volumes to...

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Helpful?
Thank Semalee B
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for taking the time to post such a positive review! I have shared your comments with my staff, and they join me in thanking you for your kind words. We are glad that you enjoyed our hotel and all that we have to offer, especially our special Polar Express activities. We hope to see you again, whether...

San Antonio, Texas
Reviewed 1 week ago

Very nice place to stay. Staff extremely cordial and helpful. Great breakfast bar. Lots of people there for the Polar Express train ride. Hotel showed movies fort the kids, had free smores, and pizza in the lobby.

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Helpful?
Thank RGrumpy
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your very kind words. We are glad that you enjoyed our hotel and all that we have to offer, especially our Polar Express activities. We look forward to having you stay with us again the next time your travels bring you to the Palestine area. Best regards, Carol Nelson Hotel Manager

Fulshear, Texas
Reviewed 2 weeks ago

The setting was very nice and the common area of the hotel was great. The room could have been cleaned more thoroughly, however. There was something on the tile in the bathroom in a couple spots and some white fleck of something on the carpet in the room in one spot. The breakfast was good and the bed was comfortable....

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Helpful?
Thank Drhugh4511
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for taking the time to post your comments. Our goal is to exceed our guests' expectations and provide a clean, comfortable stay and personalized guest service. I am sorry that we did not succeed, and I have reviewed your comments with our Housekeeping staff so that we may use this opportunity to provide you and our other...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Banquet Room
Official Description (provided by the hotel)
The newest hotel in Palestine, we offer 66 spacious suites, each with King or 2 Queen beds, partial room divider, living area with pull-out sofa, flat-screen TV, mini fridge, microwave, and desk. We provide our guests with a 100% smoke-free environment. All rooms have free high-speed wireless/wired internet, and our amenities include an indoor heated pool, outdoor hot tub, fitness center, guest laundry facilities, business center, and a complimentary full hot breakfast. We pride ourselves on providing a superior level of guest service, and we look forward to exceeding your expectations. ... more   less 

Additional Information about Comfort Suites

Address: 301 Willow Creek Pkwy, Palestine, TX 75801-4393
Region: United States > Texas > Palestine
Price Range: $125 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 66
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Palestine
#1 Best Value Hotel in Palestine
#3 Family Hotel in Palestine
#3 Business Hotel in Palestine
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“-Great size, well-furnished, perfect decor, quiet, and very clean., ”
 of 5 bubbles tomdam, 7 Nov 2016 | Read review
“Our large King room was so comfortable. Our travel mates came over and we had a couch, two chairs & the office chair for seating!! No one had to sit on the bed!!! Very nice, clean room & the bed was great!”
 of 5 bubbles BudB414, 27 Sep 2016 | Read review
“Our frig need defrosting.”
 of 5 bubbles cook1022, 13 Sep 2016 | Read review
“Check your sheets This was my 3 weekend in a row to stay here And also my cousin stayed same period Had planned on 3 more as we r working on family Property Founded dirty socks in the sheets. And the sheets also dirty Manager never made an apology was told he would call and waited no call. Poor management Took $10.00 off the bill the staff when we asked to talk to Manger/owner had to admitted he left we will travel to another hotel ”
 of 5 bubbles karhye, 5 Sep 2016 | Read review
“Very comfortable ”
 of 5 bubbles dzeno2013, 20 Aug 2016 | Read review
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