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Holiday Inn Express Palestine

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Holiday Inn Express Palestine
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264 Reviews from our TripAdvisor Community

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Showing 264: English reviews
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Palestine, Texas
Reviewed 2 weeks ago via mobile

Stayed for two nights. Even though a local, needed a place to get away for a couple of days. Stephen and his trainee Brad, were friendly, helpful and provided some good conversation when I came downstairs because I was bored. Keep up the great work!

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Helpful?
Thank TexasBoss903
Chase S, Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much for taking the time to post such a positive review. We appreciate the thoughtful comments regarding our hotel's Front Office Manager Steven, and our new Night Auditor Brad. We are grateful to have such a wonderful TEAM that enjoys being of service to our guests. At Holiday Inn Express - Palestine we want every guest to...

Reviewed 5 March 2017 via mobile

Very nice....clean....up to date....accommodations at reasonable rates....Excellent service at front desk...good complimentary breakfast....easy to locate....plenty of parking....easy in and out for parking area...clean and well maintained pool area....nice workout room....my third stay here and will continue to stay here when in the Palestine area

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Helpful?
Thank P. J. D
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much for taking the time to post such a positive review. We appreciate the thoughtful comments regarding our hotel's staff and our property! It is wonderful reviews like yours that rewards us in knowing that we not only meet, but exceed our guest’s expectations. We are honored to accommodate you and look forward to seeing you on...

Reviewed 19 February 2017

Wow! What a great Hotel. The staff was great! Jonie, Katy, and Tasha made sure my stay was pleasant and worked with me to make sure I wasn’t bothered by my early work schedule. This will become a regular stop on my trips to Palestine, TX. This place truly lived up to its reviews. Jonie said that they were committed...

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Helpful?
Thank Gary Z
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much for taking the time to post such a positive review. We appreciate the thoughtful comments regarding our hotel's General Manager, Joni. Joni has a passion for providing excellent guest service, and we are grateful to have such a wonderful TEAM that enjoys being of service to our guests. At Holiday Inn Express - Palestine we want...

Reviewed 7 January 2017

had traveled to east Texas for a funeral and the place we had book did not work out - called HIE in Palestine and had a room and great service, help and continued to help us the next day with reservations for our trip home. Excellent service, rooms super nice, clean and enjoyed our stay with them. Thanx again for...

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Helpful?
Thank Burma B
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you for taking the time to share your experience with us and others. At Holiday Inn Express Palestine, we aim to provide the best guest service and accommodations in Palestine. It is wonderful reviews like yours that rewards us in knowing that we not only meet, but exceed our guest’s expectations. We look forward to having you and your...

Reviewed 26 November 2016

Stayed for about three weeks. Excellent and friendly staff. Very good room service. Breakfast was good every morning. Some members made me feel as if I was their family! Three weeks went by very quick, will always go back to this place for the next assignment.

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Helpful?
Thank Krishna K
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much for your kind review of our hotel, we take great pride in helping our guest feel at home and like family. I'm so glad you enjoyed our express start breakfast every morning, I will be sure to pass along your review to the team members! We look forward to being your home away from home again...

Reviewed 26 November 2016 via mobile

We really enjoyed our stay. All of the staff were welcoming and inviting. The whole visit had a very "family" atmosphere and they were very helpful with any requests. The accessibility of the room and hotel was great ! My husband , who uses a wheelchair, was able to get around well throughout the hotel, which does not happen often....

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Helpful?
Thank Danielle G
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Danielle, We thank you so much for taking your time to write such an awesome review, we are so happy to hear that your time here with us was so fulfilling! I have passed your kind words on to all of our team members, and we are honored to be a part of you Thanksgiving memories! We hope that you...

Reviewed 25 November 2016 via mobile

We stayed at the Holiday Inn Express in Palestine, Texas over the Thanksgiving holiday and had a great experience. It was clean and quiet, the staff was friendly, and the breakfast was good. It was a very nice, relaxing holiday.

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Helpful?
Thank Karen M
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joni Mitchell General Manager

Brisbane, Australia
Reviewed 9 November 2016 via mobile

Arrived late and was greeted warmly by reception. The complimentary breakfast here offered a few additional items to the standard Express options. Nice touch. The room is spacious but I would suggest new carpet.

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Thank DanielOUTexploring
Reviewed 8 November 2016 via mobile

Friendly staff, rooms were clean and well maintained. The wifi was not good. The gym was in good order and breakfast was the standard hotel food. The location is convenient. They only put shampoo and lotion in the room, near mistake of using lotion for conditioner occured. Ice machines are hard to find.

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Thank roxiekay
Miami, Florida
Reviewed 17 October 2016

On Monday a week ago, I spent a short night at the Helsinki Airport Holiday Inn; it was just okay, the food was not my cup of tea at all. You can imagine when my face when I walked into my room at the Holiday Inn Express in Palestine, TX - this was way comparable to a real Marriott experience....

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Helpful?
Thank Robbie B
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

WOW! Thank you so very much Robbie for an outstanding review. You don't know how much it means to our TEAM to hear guest tell us about their stay at the Holiday Inn Express Palestine, Texas. I a glad you went to great detail on the many things you loved about the hotel, and we look forward to seeing you...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our house is your house is a tagline most applicable to Holiday Inn Express Hotel Palestine, a luxurious 62-room hotel rated among the most elite Express brand hotels in North Texas. Set among the beautiful pines and dogwood trees, Palestine is considered the Gateway to Texas. Come enjoy the 1800 historic sites that grace Palestine while staying with us. Our hotel offers modern luxury with impeccable service. Our hotel honors include five Reader s Choice Awards for Best Hotel and Excellent Quality Performer rating for unbeatable guest satisfaction. With an outstanding reputation we offer a fresh, clean and comfortable stay. Come and enjoy our newly renovated contemporary hotel guest rooms, equipped with free high-speed Internet, luxurious beds covered in triple-sheeted bedding and upgraded bathrooms with granite counters. Start your day with our hot complimentary breakfast, keep up your workout routine in our well-equipped fitness center and relax in our outdoor pool, heated whirlpool and brand new sauna. For business travelers we offer the convenience of on-site meetings with our personable meeting room and 24 hour business center. Enjoy our spacious guest king rooms, with in-room work desk, easy chair and high-speed internet for all of your business needs. Treat yourself to one of our spacious Jacuzzi suites. We will show you a new level of sophistication, only found at Holiday Inn Express Palestine. ... more   less 

Additional Information about Holiday Inn Express Palestine

Address: 1030 E Palestine Ave, Palestine, TX 75801-7312
Region: United States > Texas > Palestine
Price Range: $150 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Palestine 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Holiday Inn Express Palestine Hotel Palestine
Holiday Inn Palestine
Palestine Holiday Inn
Hotel Style:
#1 Green Hotel in Palestine
#2 Family Hotel in Palestine
#2 Business Hotel in Palestine
#3 Romantic Hotel in Palestine
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Questions & Answers

Questions? Get answers from Holiday Inn Express Palestine staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great place to stay”
burmab2016, 7 Jan 2017 | Read review
“I was on the second floor, very quiet and private.”
krishnak78, 26 Nov 2016 | Read review
“If you want particularly quiet room, you may want to avoid those that overlook the pool on the weekend.”
phillipjesse, 22 Jun 2016 | Read review
“Let the front desk know your preferences when you book or on arrival.”
sandylsucre, 25 Mar 2016 | Read review
“Ask the reception and staff, they are very customer friendly”
shandre69, 11 Mar 2016 | Read review
5 of 5