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Courtyard Dallas Plano in Legacy Park

113 reviews
#21 of 48 Hotels in Plano
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Traveller (3)
Room & Suite (9)
Overview
  • Excellent36%
  • Very good40%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3.0 Star Hotel
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Offers from Courtyard Dallas Plano in Legacy Park
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Reviews (113)Write a Review
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All reviewsstandard courtyardrattling noisemarriott courtyardmarriott brandworkout facilitystarbucks coffeeshort walkbusiness tripaccess roadroom was cleanrestaurants and shopsdecent hoteldefinitely stay here againnice staynext morninggreat place to stayfirst floor
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1 - 5 of 111 reviews
Reviewed 4 weeks ago via mobile

Great place to stay, easy to get to and near so many places. Lillian the event specialist was very personable and accommodating. Treated all with respect and kindness. Lucinda the General Manager is the best too. Took notes on everyone’s needs and make sure they...More

Thank swisetravel
Response from Carolne K, Front Office Manager at Courtyard Dallas Plano in Legacy ParkResponded 4 weeks ago

Thank you for making the choice to stay with us for this very important event. We appreciate you for trusting us to take care of your family through this time. On behalf of our staff, we wish all of you a warm and bright future....More

Reviewed 4 weeks ago

In a developing area, so apart from the other Marriott brand hotels in the immediate area you have to drive to restaurants etc (some look like they are due to open soon). Hotel is the modern take on Courtyard so expect the usual features. The...More

Thank PJT99
Response from Carolne K, Front Office Manager at Courtyard Dallas Plano in Legacy ParkResponded 4 weeks ago

Please accept my apology for sending a response, questioning your review,however, this review may be for our sister property in The Colony. The reason is that we are not near a train and our hotel is at the shops of Legacy very close to two...More

Reviewed 19 January 2018

I recently hosted a one day conference at the Court Marriott in Legacy Park. I only have great things to share. The event coordinator Lilian was on point and responsive every step of the way. Her service was impeccable, she was so patient and polite...More

Thank annkappel
Response from Carolne K, Front Office Manager at Courtyard Dallas Plano in Legacy ParkResponded 5 weeks ago

Thank you so much for your response and for making the decision to allow us to host your Group. Our entire Team truly enjoyed welcoming and serving your guests. I completely agree with you, Lillian puts her whole heart into events and she is the...More

Reviewed 2 January 2018

First the hotel was clean and a good standard Courtyard Marriott, front desk were very friendly and welcoming. The room was large and comfortable but standard Courtyard layout. The biggest issue was the total and utter disorganization at breakfast. Staff were poorly trained, total lack...More

Thank Jo A
Response from Carolne K, Front Office Manager at Courtyard Dallas Plano in Legacy ParkResponded 3 January 2018

Thank you for spending the holidays with us and for sharing your experience. I am so very sorry this happened to you during your stay. We are committed to you and will address this with our Team right away. Our Leadership Team will be providing...More

Reviewed 27 December 2017 via mobile

My wife and I stayed here on a Saturday while in Plano. The hotel is clean and the staff was great. I am a Marriot rewards member and have stayed at several Marriot brand hotels. I will say that the staff here were some of...More

Thank tm0f844
Response from Carolne K, Front Office Manager at Courtyard Dallas Plano in Legacy ParkResponded 29 December 2017

Thank you so much for your kind and generous response. We look for ward to providing a warm welcome again in the future. You are always welcome here.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$116 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Plano
#11 Family Hotel in Plano
#11 Business Hotel in Plano
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Plano
#11 Family Hotel in Plano
#11 Business Hotel in Plano
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (3)
Room & Suite (9)
Questions & Answers
Ask a question
queens888
2 July 2016|
AnswerShow all 3 answers
Response from Brookelynn R | Property representative |
Yes, this shop is within walking distance of the Shops of Legacy. Using the Bishop road access, it is approximately 10-15 minutes to the heart of the Shops of Legacy.
1
Vote
Ame K
1 March 2016|
AnswerShow all 2 answers
Response from Norman K | Reviewed this property |
Amy, I do not know the answer to that question. Best to call them direct. Regards
0
Votes
Carol B
20 March 2015|
AnswerShow all 3 answers
Response from Lucinda E | Property representative |
The hotel does not provide a shuttle but there is a city or super shuttle available at the airport for a fee and of course taxis.
1
Vote
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12
Room Tips
"have a room facing the front of the hotel"
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"I stayed on the first floor it was easy access to my car and the gym and dining area"
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"Join Marriott Rewards. Stay away from rooms close to the elevator(this is a universal good practice to use at..."
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"Don't stay in this hotel"
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