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    TownePlace Suites Dallas Plano

    5005 Whitestone Lane, Plano, TX 75024
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$35
    US$142
    US$106
    US$125
    US$125
    Traveller (24)
    Room & Suite (20)
    Dining (4)
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    Overview

    • Excellent36%
    • Very good33%
    • Average12%
    • Poor9%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (104)
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    1 - 5 of 104 reviews

    Reviewed 2 weeks ago

    Food served at breakfast were not good . Boiled eggs and egg sandwiches were refrigerated which is not good to eat for breakfast . Very limited portion of foods served except slice bread . Food that must be served for morning breakfast must be fresh...More

    Thank Iris K
    Response from Jerron N, General Manager at TownePlace Suites Dallas Plano

    Dear Iris K, We appreciate your feedback on your stay with us. As a valued guest, we take your comments seriously, and are disappointed that we did not deliver on you having a great experience. I can ensure you that we are always striving on...More

    Reviewed 2 weeks ago

    Have stayed at other TPS locations, but this was pretty bad...room had a leaky/running toilet; a disconnected outlet that had a cover plate with exposed metal flanges next to a light switch, causing a couple of scrapes; security doors that were left wide open; a...More

    Thank BLtrvl
    Response from Jerron N, General Manager at TownePlace Suites Dallas Plano

    Dear BLtrvl, Thank you for your feedback. We sincerely apologize that your stay was anything less than perfect. We do want you to know that we will be going through renovations the last quarter of this year. It is our hope that you will consider...More

    Reviewed 18 March 2017 via mobile

    I stay in Plano often and I choose this hotel because it was close to my work and it offered a continental breakfast. My first impression came from the musty stained elevator. I was a bit wary. When I got to my room, the key...More

    Thank Lacey B
    Reviewed 24 February 2017

    Stayed few nights; unlike other critical reviews, our stay was pleasant. Situated in a quiet area with lots of parking. Room was tidy and clean, housekeeping was prompt. Comfortable bed, kitchenette with all appliances and internet was pretty good. Nothing great about the breakfast -...More

    Thank Bobans
    Response from Jerron N, General Manager at TownePlace Suites Dallas Plano

    Dear Bobans, We really appreciate your kind review and thank you for choosing to stay with us! We are delighted that you enjoyed your accommodations and our excellent staff. We do apologize that we did not meet your expectations on our breakfast. Your comments will...More

    Reviewed 5 February 2017

    Stayed a night and checked out a day early - hotel has a worn appearance and cleaning crew does not communicate with maintenance staff. Upon check out gave desk clerk a list of items that required hotel maintenance staff attention including: burned out light in...More

    Thank Tony80126
    Response from Sherri R, General Manager at TownePlace Suites Dallas Plano

    Dear Tony80126, Thank you for taking the time to write this review. While I am happy that you experienced our friendly front desk staff, I hate to hear that we did not meet your expectations in other areas. The issues that you mentioned have been...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    Details
    • Price range
    • US$93 - US$156 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Business Hotel in Plano
    Photos
    Traveller (24)
    Room & Suite (20)
    Dining (4)
    Pool & Beach (3)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Beverly J
    Is there free shuttle service to the airport?
    5 October 2015|
    Answer
    Response from Marriott TowneP... P | Property representative |
    Good Morning Beverly, We only offer the shuttle service for 5 miles around the hotel for business purposes. The DFW airport is around 26 miles away from the hotel and Love Field Airport is around 21 miles away from the... More
    0
    Votes
    Room Tips
    "Choose a room on a building where the breakfast room and small pool is accessible"
    Read review
    "avoid ground level rooms - suspect that's where pets stay"
    Read review
    "112 faces the pool so this might be a little loud in the summer"
    Read review
    "book in advance if there is an event in the area, this hotel gets packed quickly"
    Read review