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Hampton Inn Plano/North Dallas

4901 Old Shepard Pl, Plano, TX 75093-5122
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Room & Suite (19)
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#34 of 56 hotels in Plano
Nestled in the heart of the Plano Business District, Hampton Inn Plano-North Dallas is within five miles of the area’s major employers such as Crossmark, Bank of America and Ericsson. This hotel is the ideal choice if you’re in town for business. Relax and enjoy world-class service, complimentary Wi-Fi, a business center, our refreshing pool and free hot breakfast daily.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Baggage storage
Hot bath
Outdoor pool
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Hotel links
Special Offer:Price Match Guarantee


Full view
46Car recommended
Grade: 46 out of 100
62Restaurantswithin 1 km
2Attractionswithin 1 km
624Reviews1Q+A31Room tips
Traveller rating
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Popular mentions
Flores wrote a review May 2021
1 contribution
Do not go there.!! The room did not have hot water at the shower, we received the zinc clogged, had to brush our teeth at the hot tube instead at every single time of our staying. The hotel externally is advertised as a "Hampton" one while in reality the swapped the name to a "Goofy Hotel" or so on past weeks (Apr/21). The nasty "green water color" pool was out of service, but we did not receive any warning or notification at the time we registered in. I communicated all of these issues to the from desk, I did not see a sign of regret from the front desk folk. From the place I come from, to use the image or name of other company, it is called a "Fraud"....
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Date of stay: May 2021
James T wrote a review Mar. 2021
1 contribution
Don’t be fooled. This is NOT a Hilton hotel. It’s been bought recently, and it isn’t associated with Hilton. I arrived for a reservation for two rooms. There were 15-20 people in the lobby that had reservations, but no rooms were available. We were told housekeeping didn’t clean some rooms. We were told there was a broken pipe. We were told that they had accommodated people from a sister hotel. Whatever the reason, no rooms were available. It was late and I had four kids with me, so I asked if they had any rooms under a maintenance hold that may be available. They said yes. The entire 5th floor. They started allowed us to stay in those rooms. Anything was acceptable as it is March madness and no rooms nearby were free. The smell was awful. No towels. The shower had a really bad leak. But we made due. The next day I called to get a price adjustment due to the conditions and the manager at the front desk denied all issues and said there was nothing wrong with any of the rooms. This is after the hotel was at a near riot the night before due to all of the issues. I understand things happen, but I’m writing this review because despite all of the issues my family made the best of it- only for the hotel to lie to Hotwire to refuse a partial refund. The experience for others was worse. This hotel should be avoided at all costs.
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Date of stay: March 2021Trip type: Travelled with family
Sherri wrote a review Mar. 2021
Oklahoma City, Oklahoma1 contribution
This was a terrible Hilton Stay. We arrived late in the evening to find they had lost our reservation . After finally getting a room and getting settled we found no batteries in the remote. I had to go to the front desk and wait for them to look for batteries ( they finally took two out of another device). My first clue on cleanliness should have been the lack of sticker on the door ; the room had caps off used medical devices under the bed skirt and grease spots from food on the nightstand. The carpet had a huge sticky spot on it . After a very late check in we were treated to the housekeeping staff talking very loudly, laughing and talking about personal matters outside our door at 7 am. We were also treated to a cold low / almost no water pressure shower . When I called the front desk I was told nobody else had hot water either. No apologies just very matter of fact. I went to the front for breakfast ( had been told breakfast would be served ) to find bags with stale breakfast cakes. When I got back to the room I found the coffee they had given me was COLD ( suspect it was from the night before ). When I ask to talk to a manager the front desk person looked for him for 20 minutes I checked back after a bit and she said he couldn't be found anywhere. I called the general manager the next day and was told she would issue a refund and call back. Have not seen the refund nor had a call back. I called Hilton Honors as we are Silver members and was told they could issue a refund if I would send in receipt ( even though they could see my stay ) , this was an issue as the hotel could not give me a receipt. They offered a gift card for a night stay, but said it might take up to thirty days for me to receive it. My suggestion is Go to Marriott .............. much better service.
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Date of stay: February 2021
Room Tip: Do not choose a room go to a different hotel
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dougf74 wrote a review Feb. 2021
Princeton, Texas1023 contributions103 helpful votes
Not bad for a hotel room but very low water pressure in the shower (room on 1st floor) and no ventilation fan in bathroom. Near a Walgreens and alot of dinning options Room had coffee maker, TV fridge and microwave
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Date of stay: February 2021Trip type: Travelled solo
Venture03545453273 wrote a review Jul. 2020
1 contribution
This hotel is in need of some TLC. Only one old washing machine working, only one elevator working, ice machine leaking water everywhere, cloudy greenish pool, trash piled up in trash can at front entrance, stains on walls from food, etc.
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Date of stay: July 2020
US$101 - US$167 (Based on Average Rates for a Standard Room)
hampton inn plano/north dallas hotel plano, plano hampton inn
United StatesTexasPlano
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Frequently Asked Questions about Hampton Inn Plano/North Dallas
Which popular attractions are close to Hampton Inn Plano/North Dallas?
Nearby attractions include Studio Movie Grill (Plano) (0.7 km) and Hyena's Comedy Nightclub (0.5 km).
What are some of the property amenities at Hampton Inn Plano/North Dallas?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn Plano/North Dallas?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn Plano/North Dallas?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn Plano/North Dallas?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn Plano/North Dallas?
Conveniently located restaurants include Yao Fuzi Cuisine, Rockfish Seafood Grill, and Zorba's Gyros.
Are there opportunities to exercise at Hampton Inn Plano/North Dallas?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn Plano/North Dallas?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn Plano/North Dallas offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hampton Inn Plano/North Dallas?
Many travellers enjoy visiting Historic Downtown Plano (8.4 km).
Is Hampton Inn Plano/North Dallas accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.