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Staybridge Suites Plano - Richardson Area

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#14 of 42 Hotels in Plano
Certificate of Excellence
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Staybridge Suites Plano - Richardson Area
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306 Reviews from our TripAdvisor Community

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Showing 297: English reviews
Chennai (Madras), India
Reviewed 4 weeks ago

I stayed this hotel recently and changed a lot compared to previous visits. Front desk people attitude is changed a lot and most of them are very rude now. They need to change a lot. earlier we used to get a complementary shuttle service every half an hour but they changed the pattern and now it is every one hour....

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Helpful?
Thank Vishwalingam
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your review and we appreciate you choosing our Hotel again. Your review has been passed on to the GM and you can be assured that the issues that you faced will be addressed immediately . We apologize about the shuttle service, but that is our new policy. Again, we apologize that that you experienced a less that...

London
Reviewed 19 October 2016

We had a great stay here last time but we were unlucky in that the initial room we were put in on this trip was so noisy that we were unable to sleep. We asked if we could be moved somewhere quieter in the hotel and our next room was far better. I'd suggest asking for a quiet room when...

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Helpful?
Thank Jean H
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your review. We apologize about your room and we are glad that we could move you to a more quiet room. Please come visit us again soon!

Amarillo, Texas
Reviewed 12 October 2016 via mobile

Floor was not vacuumed, lots of hair in the dresser drawers that I cleaned myself. The shower water pressure was poor. The whole room had a funky odor to it. Fortunately the bed was clean and comfortable.

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Helpful?
Thank JoeDaddy62
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your review and bringing this to our attention . Management has been notified and certain steps will be taken to ensure that this will not happen again . We apologize about and we look forward to welcoming you back at our Hotel.

Kansas City, Missouri
Reviewed 4 October 2016

We booked a 2-bedroom suite almost one year before our stay, and were very pleased with what we found when we arrived! Pro's: Very clean rooms with comfortable beds, clean restrooms, stocked kitchen in the suite, comfortable living room area, beautiful indoor pool area, clean Jacuzzi/ hot-tub, great cooked breakfast, friendly and knowledgeable hotel staff, and great location with nearby...

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Helpful?
Thank CaribbeanJunkie816
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for the awesome and detailed review! We appreciate your business and we are glad that you had a comfortable stay with us. We look forward to welcoming you back at our Hotel soon.

Milwaukee, Wisconsin usa
Reviewed 1 October 2016

Older property, needs updating. Couch in room badly broken down. Had to use pillows for support to sit. Had to leave notes for housekeeper for them to do stuff. These were everyday tasks. Evening meal was nice Monday-Wednesday. Breakfast was ok but served its purpose. Food staff were not friendly. They accidentally checked me out two days early. Had to...

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Helpful?
Thank Lizbeth123
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your review. On behalf our Staff and management we want to apologize. Management has been notified and necessary steps are being taken to ensure that the issues you faced do not happen again. We apologize again for any inconvenience caused during you stay and we hope that you give us one more chance to make it right.

gecko831
Reviewed 8 September 2016

I stayed here for about a week for work. They had complimentary dinner/drinks for 3 of the nights I was there, which I appreciated. The hotel was very clean. This hotel is on the outskirts of Plano, almost in Richardson, so just be aware of that when booking. It was a little further away then I anticipated but had easy...

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Helpful?
Thank gecko831
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your recent stay and we appreciate the time you took to write this review. We are glad that you could join us for the evening reception during your stay and we look forward to seeing you back at our Hotel soon!

Reviewed 20 July 2016 via mobile

Lobby was beautiful. The rooms were nice and clean. Full kitchen available. In suite, sofa sleeper made it hard to move around the room and was a bit cramped. Hot tub was super hot (a little too hot) but calming. Free coffee and popcorn in room. Free breakfast was nice too.

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Helpful?
Thank Anne H
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for the great review and you recent stay at our Hotel. We are glad that you were able to make use of our various amenities that we offer. We look forward to having you and your family stay with us again.

Durant, Oklahoma
Reviewed 2 July 2016 via mobile

We've had such a great experience with this hotel this trip. They let us check in over an hour early-which was nice with kiddos who needed to nap! Our room was very spacious and clean! We got to use the pool which was very clean! Over all this experience was great!

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Helpful?
Thank MDB21
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for the fantastic review! We are glad that we could accommodate you and your family and we sure are glad that the kids had a great time in our Indoor Pool. We look forward to seeing you in the near future!

Oklahoma City
Reviewed 3 June 2016

I was pleasantly surprised to find that the room was prepared with some extras: the swans! Attention to the details! The room was excellent, the bed was very comfortable, the internet was good. Breakfast was good and the little dinner Mon-Wed was very nice.

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Helpful?
Thank 98sukajalan2
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Wow! Thank you for the great review! Guest satisfaction is our first priority at Staybridge Plano. We are glad that you had a comfortable stay and you enjoyed your dinner and our Swan:) We look forward to seeing you again in the near future!

Lafayette, Louisiana
Reviewed 25 May 2016

I have stayed here three times so far and I would recommend anyone traveling in the area to stay here . Each time I have checked in I was treated as someone very important and respectable. I have dealt with 2 different persons (very nice) while checking in , their names are Rebecca and Sabrina . All throughout the day...

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Helpful?
Thank raybuffy
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Wow! Thank you for the awesome review! We appreciate your feedback and we are glad that our staff could be of service . At Staybridge plano guest satisfaction is our #1 priority. We look forward to having you at our Hotel soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
Welcome to the Staybridge Suites Plano Richardson, conveniently located at the Coit Road exit off the George Bush Turnpike in North Dallas between Plano and Richardson. Staybridge Suites offers business travelers, families and groups, a comfortable and affordable place to stay. We are just minutes away from several companies including Alcatel Lucent, Tektronix, Atmos Energy, Lennox, Dell, Service Experts, AT&T, Tri Quint, State Farm, and The University of Texas at Dallas. If you prefer shopping at your favorite store, enjoying food courts and restaurants, or other entertainment options, Collin Creek and Willow Bend malls offer complete fun filled experiences for everyone. Whether you are in the Dallas area for a weekend or an extended stay, our suites offer a comfortable, safe and friendly atmosphere, with all the amenities for an enjoyable visit. At Staybridge Suites, we will provide you with everything you need for an extremely comfortable stay. From our spacious living quarters to our complimentary shuttle service and daily hot breakfast, our mission is to make Staybridge Suites your home away from home. When traveling to the Plano Richardson area, you want to be confident your accommodations will meet your every need. The Staybridge Suites has been meticulously created to do just that. No hassles. No mysteries. Just an extraordinary experience where we focus on you! *Fees apply per pet , non-refundable ... more   less 

Additional Information about Staybridge Suites Plano - Richardson Area

Address: 301 Silverglen Dr, Plano, TX 75075-5742
Region: United States > Texas > Plano
Price Range: $117 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Plano - Richardson Area 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Staybridge Suites Plano - Richardson Area Hotel Plano
Plano Staybridge Suites
Hotel Style:
#6 Family Hotel in Plano
#8 Business Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Plano - Richardson Area staff and other travellers.
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Questions? Get answers from Staybridge Suites Plano - Richardson Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The two bedroom unit has one room with two full-size beds, one room with a king size bed, and a living room with pull-out couch.”
 of 5 bubbles CaribbeanJunkie816, 4 Oct 2016 | Read review
“any side of the hotel is ok for peace and quiet. and any floor is ok”
 of 5 bubbles raybuffy, 25 May 2016 | Read review
“I have stayed on all floors, they were all good.”
 of 5 bubbles kbalemezi, 25 Feb 2016 | Read review
“Full kitchenettes with a cook-top and a standing fridge!”
 of 5 bubbles aaronhG8625WL, 19 Jan 2016 | Read review
“Higher floors have less A/C noise.”
 of 5 bubbles atariq123, 8 Jul 2015 | Read review
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