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Floor was not vacuumed, lots of hair in the dresser drawers that I cleaned myself. The shower water pressure was poor. The whole room had a funky odor to it. Fortunately the bed was clean and comfortable.
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded 14 October 2016
Thank you for your review and bringing this to our attention . Management has been notified and certain steps will be taken to ensure that this will not happen again . We apologize about and we look forward to welcoming you back at our Hotel.
Older property, needs updating. Couch in room badly broken down. Had to use pillows for support to sit. Had to leave notes for housekeeper for them to do stuff. These were everyday tasks. Evening meal was nice Monday-Wednesday. Breakfast was ok but served its purpose....More
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded 3 October 2016
Thank you for your review. On behalf our Staff and management we want to apologize. Management has been notified and necessary steps are being taken to ensure that the issues you faced do not happen again. We apologize again for any inconvenience caused during you...More
I stayed here for about a week for work. They had complimentary dinner/drinks for 3 of the nights I was there, which I appreciated. The hotel was very clean. This hotel is on the outskirts of Plano, almost in Richardson, so just be aware of...More
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded 19 September 2016
Thank you for your recent stay and we appreciate the time you took to write this review. We are glad that you could join us for the evening reception during your stay and we look forward to seeing you back at our Hotel soon!
Lobby was beautiful. The rooms were nice and clean. Full kitchen available. In suite, sofa sleeper made it hard to move around the room and was a bit cramped. Hot tub was super hot (a little too hot) but calming. Free coffee and popcorn in...More
Thank Anne H
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded 25 July 2016
Thank you for the great review and you recent stay at our Hotel. We are glad that you were able to make use of our various amenities that we offer. We look forward to having you and your family stay with us again.
We've had such a great experience with this hotel this trip. They let us check in over an hour early-which was nice with kiddos who needed to nap! Our room was very spacious and clean! We got to use the pool which was very clean!...More
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded 5 July 2016
Thank you for the fantastic review! We are glad that we could accommodate you and your family and we sure are glad that the kids had a great time in our Indoor Pool. We look forward to seeing you in the near future!
US$89 - US$180 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Family Hotel in Plano
#8 Business Hotel in Plano
Non-Smoking Rooms ,
Number of rooms
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