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Staybridge Suites Plano Frisco

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8355 Parkwood Blvd, Plano, TX 75024-5970
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$92
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Traveller (39)
Room & Suite (19)
Dining (5)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Staybridge Suites Plano Frisco
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 55 hotels in Plano
Location
Cleanliness
Service
Value
The Staybridge Suites is an upscale extended stay hotel featuring guest room's which includes special amenities such as a full equipped kitchen with a full size refrigerator, spacious work desks, complimentary high speed Internet, guest laundry and much more. Additional hotel amenities are a 24-hour business center, fitness center, outdoor heated pool. Guests are offered a Social Evening Reception, Monday - Wednesday from 5:30pm – 7:30pm this includes complementary beer, wine and light dinner. Guests can take advantage of complimentary breakfast buffet with a variety of your favorites offered 7 days a week. We also encompass two meeting rooms. The Executive Boardroom and the Granite Room can accommodate up to 40 people. The Staybridge Suites is surrounded by restaurants and great shopping venues. Guests can take advantage of these attractions by using our complimentary shuttle that provides service within a 5 mile radius of the hotel.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
306Reviews6Q+A35Room tips
Traveller rating
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Popular mentions
Scott wrote a review Oct. 2020
1 contribution
The hotel room I got was $74.00 "plus tax" when checking in at the front desk. When it came to swipe my card the total was $108. My instinct was to run away but I was tired and just said that's a lot of tax and swiped anyways. The front desk guy admitted it was. When I walked into the room it was admittedly very nice. Had a kitchen stocked with dinnerware. A full size fridge. I was impressed. I was just a little annoyed it was advertised or quoted at 74 when I had to pay $34 in "taxes." Turns out that the extra funds were a security deposit in case there was damage. The hotel ended up being around $83. I was very happy with the stay and amenities. Very impressed, ESPECIALLY at that price point. They blow every other hotel in that range out of the park. I just wish the guy at the front desk explained that to me so I wouldn't have been irritated and felt like I was scammed at first. I highly recommend staying here. For what you pay, it feels like such an amazing deal. It would be rated 5/5 had it not been for that little miscommunication.
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Date of stay: October 2020
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Byron P wrote a review Oct. 2020
Atlanta, Georgia18 contributions5 helpful votes
When I booked this hotel on the IHG app, there was a promotional buy two nights get one free. That’s pretty straight forward right? At least I thought so. When I was checking in with Alex, I asked him about the rate, and he confirmed it was buying two nights at the rate, and the third night would be no charge. Before I checked out, I looked at the app, reflecting three nights at $66. I realized that it was not buying two nights and get one free. I called the front desk and spoke with John, and he did not understand the rate and explained to me the regular rate was $99 per night. I was even more confused. I called IHG for assistance, and they transferred me back to the front desk. I decided to stop by the desk, and John advised me that he didn't know, and I was the first guest he saw with the promotion and that I am ”technically” getting a third night for free, but I am paying for it... I figured the rate works is a discount off the nightly rate for booking for a minimum of three nights, not the third night for free as advertised. In addition, to the misleading rate, Alex was customer service friendly. When I checked in, I was not acknowledged as a platinum member. It was on a dry board when I walked in, but the hospitality was not there. Josh was excellent but had a sloppy appearance and not knowledgeable about the rate that I booked. The room was decent, but there were sockets not working and light bulbs out in the room. I travel to Dallas weekly for business, and I will not recommend this property, nor will I stay here again. There are other properties in the area that I have visited that have better customer service. In the end, that makes a difference in my stay. I will stay at the Staybridge at the Colony much better service and not far from this location, and they honor their rates and better customer service from their staff TJ and Sandra made me feel welcome, unlike John and Alex..
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Date of stay: October 2020Trip type: Travelled on business
1 Helpful vote
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Dee D wrote a review Feb. 2020
Tustin, California4 contributions
We showed up late afternoon (early evening) & were welcome by a lady. As she helped checking us in, she was nice, but probably could use training. My husband mentioned that he may have IHG rewards & she glossed over it like he never said anything. The ops manager however swiftly took care of it like a champ, poor guy lost his voice but look like a million bucks; a real pro & warm (now that's hospitality). Our room was comfortable for us both: clean & well equipped with a kitchenette, work desk & lounge sofa. Afternoon beer/wine/snacks & breakfast were decent & highly convenient. The most important part: the beds -- how comfy are the beds. They're both comfy (though we only needed 1), we slept well & woke up early. We needed to check out slightly late & they were happy to oblige thankfully as they could. I hung out in their lobby lounge working remote while my husband is in his meeting, the ops manager gentleman directed me to cookies, tea/coffee. After an hour or so, the sales manager came by, she checked up to see if all is well while she was touching up holiday decor -- great hospitality all around & diligently so. In our book, that deserves a 5-star.
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Date of stay: December 2019Trip type: Travelled on business
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Anjagr wrote a review Jan. 2020
Mill Valley, California7 contributions10 helpful votes
The front desk staff is incompetent. Refuse to accommodate any requests. Avoid! Will put you in any room no matter what you booked and don’t care to help. Very noisy. Impossible to sleep. There is an unpleasant smell in the Rooms.
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Date of stay: January 2020Trip type: Travelled on business
1 Helpful vote
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Response from IHGService, General Manager at Staybridge Suites Plano Frisco
Responded Feb. 5, 2020
Hello Anjagr, We appreciate you taking the time to provide us your feedback. I would like to start by apologizing to you for the experience you had with our front desk. Here at the Staybridge Suites, we want all our guests to feel at ease while enjoying the best of home and hotel. In your case, this does not seem to be the case as your requests were not granted by our staff and you found the room to have an unpleasant smell and noisy. Furthermore, ownership and our management has taken notice of the comments and are determined to make you feel welcome should you decide to comeback. Thus we have sent you a private message for further details of your experience so we can have more insights as to what had happened. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Hector P Case Manager IHGService
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Bev wrote a review Dec. 2019
4 contributions
Staff was great and room was clean. Very nice and safe area. I would stay again without hesitation. Easy access to restaurants and shopping. Workout room and pool were clean. Rates were reasonable Perfect.
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Date of stay: December 2019Trip type: Travelled on business
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PRICE RANGE
US$100 - US$163 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasPlano
NUMBER OF ROOMS
101
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Frequently Asked Questions about Staybridge Suites Plano Frisco
Which popular attractions are close to Staybridge Suites Plano Frisco?
Nearby attractions include Dr Pepper Ballpark (1.0 km), iFLY Dallas (0.7 km), and Escape Hunt Dallas (1.1 km).
What are some of the property amenities at Staybridge Suites Plano Frisco?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Staybridge Suites Plano Frisco?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Staybridge Suites Plano Frisco?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
Is parking available at Staybridge Suites Plano Frisco?
Yes, free parking is available to guests.
What are some restaurants close to Staybridge Suites Plano Frisco?
Conveniently located restaurants include EG Steak, Breakers Korean BBQ - Frisco, and Perry's Steakhouse and Grille - Frisco.
Are there opportunities to exercise at Staybridge Suites Plano Frisco?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Staybridge Suites Plano Frisco?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staybridge Suites Plano Frisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Staybridge Suites Plano Frisco offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Staybridge Suites Plano Frisco?
Many travellers enjoy visiting Historic Downtown Plano (13.1 km).