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NYLO Plano at Legacy

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NYLO Plano at Legacy
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656 Reviews from our TripAdvisor Community

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Showing 647: English reviews
Reviewed 21 July 2014 via mobile

I stayed here for 4 nights on a business trip. The pictures do really live up to Nylo's image. The exterior design is beautiful. The lobby is pleasantly different from other boutique hotels I've stayed at. The staff was great, especially at check in. The rooms are awesome, great comfortable beds and shower. The restaurant however was not so great....

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Helpful?
2Thank Abraham G
NYLOManagement, General Manager at NYLO Plano at Legacy, responded to this review

Thank you for staying at NYLO for your recent business trip to North Texas. We receive great feedback on our NYLO NYTE mattresses and are available for purchase! We greatly appreciate your honest feedback regarding the restaurant service and have looked into this matter. Please be assured that we have made necessary adjustments so that this does not occur again...

Orange County, California
Reviewed 20 July 2014

NYLO Plano is our corporate preferred hotel in this area so I have stayed here over 10 times. Rooms have always been immaculate, good water pressure, free wi-fi, free parking, free water, comfy beds, great towels and linens. Just 3 problems that are management problems. I was one time given a key to an already occupied room, so I scared...

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Helpful?
Thank Thomas O
NYLOManagement, General Manager at NYLO Plano at Legacy, responded to this review

Thank you for your honest feedback from your recent visit. We apologize for the mishaps and have taken your comments to the team to further grow from them. We do extend a breakfast buffet along with an al a carte menu. We have club NYLO for loyal guests like yourself, it is not a points based program so there is...

Lubbock, Texas
Reviewed 19 July 2014

Overall everything was very nice. Service was great, and I loved the overall feel of the room. There were some late night party people which we could hear through the door past midnight, but they didn't keep us awake. Also not the hotel's fault just thought I would mention it.

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Helpful?
Thank Kris W
NYLOManagement, General Manager at NYLO Plano at Legacy, responded to this review

We are glad you had a great stay and you enjoyed our staffs service at NYLO Plano. We try our very best to accommodate and make sure our guests are comfortable and have a relaxing nights rest during their visit. I apologize for the disruptive guests, in the future should a similar occurrence arise please notify a staff member and...

Edmond, Oklahoma
Reviewed 19 July 2014

I had a fantastic stay at NYLO Plano this weekend. I loved the unique, modern aesthetic. They had good food, comfortable beds, and a great atmosphere. I will definitely go back and highly recommend it!

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Helpful?
Thank Susan S
NYLOManagement, General Manager at NYLO Plano at Legacy, responded to this review

Thanks for your awesome review! We love hearing that our guest had a fantastic stay. Come back and see us soon.

Singapore, Singapore
Reviewed 18 July 2014

Enjoyed a weeknight getaway for my sisters birthday. We didn't spend much time at the hotel due to rain that day. The location was perfect! Hotel staff gave us a great recommendation for dinner across the street and it was open late. Beds were very comfortable. My personal preference is to have an outlet right on the nightstand in order...

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Helpful?
Thank Dolny5
NYLOManagement, General Manager at NYLO Plano at Legacy, responded to this review

Thank you for staying with NYLO hotels for your sister’s birthday retreat. We are in a growing area with a Nightlife scene. I apologize that we do not have an outlet located directly on the nightstand, but there is one rather close to it. Not everyone desires the Loft concept, but we do receive raving comments regarding the locally inspired...

Dallas, Texas
Reviewed 13 July 2014

We've stayed at this hotel twice when in town for concerts. It is always consistent in service and amenities. The hotel is in a great location with easy access to the tollway, loads of restaurants and major shopping areas.

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Helpful?
Thank RandJ_Alexander
NYLOManagement, General Manager at NYLO Plano at Legacy, responded to this review

We are happy to read that you enjoyed your visit. The NYLO Plano hotel is a great location to concert venues and recreational activities at the Toyota Stadium, Dr. Pepper Ballpark and the Frisco Convention Center. We look forward to having you back at the hotel for another concert staycation.

Houston, Texas
Reviewed 8 July 2014

If you are tired of the same big corporate hotels "Marriott, Hilton, Sheraton", then you will like this change of pace hotel. I have stayed here several times because of the uniqueness of the design. It is ergonomically designed to look and feel like a downtown trendy Manhattan apartment. Beds are super comfortable. If you are a light sleeper, ask...

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Helpful?
1Thank Galactus1969
NYLOManagement, General Manager at NYLO Plano at Legacy, responded to this review

Dear Galactus- So glad you enjoy our concept and design. We appreciate you staying with us when your travels bring you to Plano. Always a pleasure to see people such as yourself use a forum such as this to share positive experiences. We look forward to your next visit! Stay Unique, Joe Massar

London, United Kingdom
Reviewed 2 July 2014

Loved the pool and bar area in the evening. The staff went out of their way to help with any query. The shuttle service was great, maybe other hotels should consider this. The restaurant was a bit over priced especially with the choice of other restaurants just across the road. The room was modern and cool without the need for...

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Helpful?
Thank JacquiO99
NYLOManagement, General Manager at NYLO Plano at Legacy, responded to this review

Dear JacquiO99, Thanks for your feedback from across the pond. So glad you enjoyed your overall experience with us. This week we rolled out a new menu and shared plate concept for lunch and dinner. Based on our market survey we have created three price points $6.00, $9.00 and $12.00 which should help address your one comment. We hope your...

Oklahoma City, Oklahoma, United States
Reviewed 2 July 2014

Very nice but if your claustrophobic not the place for you. Staff during the week and Saturday was great, the woman on Sunday really bad. Overall nice place. But not a place i would recommend if you have children.

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Helpful?
Thank Mrswall
NYLOManagement, General Manager at NYLO Plano at Legacy, responded to this review

Dear Mrswall, You candor is appreciate on our staff and my apology on behalf of the poor service you received on Sunday. I hope to welcome you back to NYLO at Legacy and if you prefer a larger room we have junior suites and suites available as well. Please feel free to contact me personally if you would like to...

Madrid, Spain
Reviewed 22 June 2014

The concept of the hotel is very interesting, i liked the loft style room and the modern style of the hotel.The room is not the biggest i have been but it was big enough.The room is bright , and it is clean. Also, i enjoyed quiet nights during my stay there. I liked the bar and the swimming pool area,...

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Helpful?
Thank Jimjazz
NYLOManagement, General Manager at NYLO Plano at Legacy, responded to this review

JimJazz, We are honored that traveling all the way from Madrid you chose to stay with us. Your feedback is noted and we are offering a new menu starting July 7th which will have pricing options of $6.00, $9.00 or $12.00. Next time your travels brings you back to Plano, TX we hope you will stay with us again. Stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
NYLO Plano--the original NYLO hotel--blends NYLO's signature urban, industrial design with classic Texas comfort to provide an unmatched and highly social hotel experience. Business and Leisure travelers alike will enjoy chic loft-style accommodations, NYLO's signature LOCL Bar & Restaurant, a heated outdoor pool, a state of the art gym, and 1,800 square feet of meeting and event space. ... more   less 

Additional Information about NYLO Plano at Legacy

Address: 8201 Preston Road, Plano, TX 75024
Region: United States > Texas > Plano
Price Range: $145 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NYLO Plano at Legacy 3.5*
Number of rooms: 176
Reservation Options:
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Also Known As:
Nylo Plano At Legacy Hotel Plano
Nylo Hotel Plano
Hotel Style:
#4 Business Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from NYLO Plano at Legacy staff and other travellers.
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Questions? Get answers from NYLO Plano at Legacy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor was very peaceful and quiet”
 of 5 bubbles los499, 9 Nov 2016 | Read review
“Ask if they are having a party before you book”
 of 5 bubbles I3440RDmelissaw, 24 Oct 2016 | Read review
“Pick a room that doesn t give on the pool”
 of 5 bubbles danielrV8527RV, 19 Oct 2016 | Read review
“Loft style so bathrooms are not enclosed.”
 of 5 bubbles HaynesJL, 3 Oct 2016 | Read review
“If you open the blinds at all on lower floor rooms the parking lot peeps can see right in! Ask for a higher floor.”
 of 5 bubbles Tashatart, 26 Sep 2016 | Read review
5 of 5