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MainStay Suites Port Arthur

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1 room 2 adults 0 children
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27 Reviews from our TripAdvisor Community

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Showing 27: English reviews
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Manchester, United Kingdom
Reviewed 4 weeks ago via mobile

We only stayed here to break a journey up but the MainStay was a great choice. Staff were really welcoming & helpful, particularly as we had lots of questions about where to find things in the area. Room was a surprise - large, had kitchen (reception even recommended delivery services or offered us the use of a bbq), settee, desk...

1Thank Sam T
Reviewed 26 January 2017

Hotel is set back from the highway. Check in was fast and friendly. Room was very clean and has a apartment size fridge and small stove in the kitchenette. Bed was pretty comfortable and good channel selection on the TV.

1Thank TexTraveler778
About Hotel's Favourite Review
Owen Sound, Canada
Reviewed 1 March 2017

Staff were fine. As for the room, it left much to be desired. Few outlets -- when you need to unplug the clock radio to plug in your computer, you are in trouble. Mattress was poor, and my wife encountered increasing allergens as the night progressed, This place needs some TLC -- scratches on walls and paint chipped. Pillows were...

Thank Craig B
Reviewed 29 December 2016

we stayed here Christmas Eve for just one night. We couldn't have asked for a better location with two very good eating establishments on both sides of us. We had some issue with the key card at first but after trading it out for another one we were able to get inside and found a very clean room with everything...

1Thank Belinda C
Seattle, Washington
Reviewed 28 August 2016 via mobile

We tried booking this hotel on TripAdvisor but the only rooms showing were the $150+ suites. Upon walling into the hotel and training to the front desk clerk, he got us a room standard room with 2 queens for just over $100 included taxes and fees. ROOM 406 Pros: Overall Cleanliness Comfortable bed and bedding Easy Access to Mall, freeway,...

1Thank LaceyKH
China, Texas
Reviewed 14 August 2016 via mobile

I originally booked for 2 nights, yet everything was so comfortable I stayed 2 more nights! It was everything I needed from kitchenette to bathroom, bed, fold out couch, TV, service, location, etc. all for a reasonable price!

Thank RoseMarie0168
Reviewed 28 July 2016

Rooms are very nice with kitchenette all around great setup. Stayed cool (without having to use my own fan) which is a BIG plus with me. Front desk customer service was excellent. Would definitely stay here again and highly recommend also a non-smoking property!

Thank Raye3414
Spring Hill, Tennessee
Reviewed 5 May 2016

I stayed here for 6 weeks for work. Bottom line is I would stay there again. There are some upgrades that could be done to the rooms but the staff was incredible. In particular the desk clerk named Rohit always went above and beyond to help our family with anything we needed. Rohit and other staff members always exhibited a...

1Thank gregbounds
Reviewed 28 February 2016 via mobile

Okay so here's my honest opinion. Pros: 1. Extremely friendly hotel staff. Friendlier than most. 2. Basically everything you could need to live comfortably for several months. Nice sized bathroom (best feature in my opinion), nice comfy bed, TV, kitchenette with 2 burners, dishwasher, full size fridge. 3. Fast wifi, which is important. I forgot to check the download speeds...

5Thank Tim W
Darshan458, Guest Relations Manager at MainStay Suites Port Arthur, responded to this review

Dear Tim, Thank you for your honest opinion it means a great deal to us. In response to the CONS: We were established in 2007 and this year we will be renovating the hotel interior. We have selected a new lobby design and new room design that will give it a nice modern, comfortable and cozy feeling. If you are...

Shreveport, Louisiana
Reviewed 4 February 2016

stayed here for two months for work ,rooms are nice and they were very clean , all the furniture was very comfortable, the kitchen had a full size refrigerator and two hot plate like burners and a regular microwave ,, it came stocked with dishes and cooking utensils, plates glasses and silverware ,, and it had a dishwasher too

1Thank Boilermaker2013

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms

Additional Information about MainStay Suites Port Arthur

Address: 7648 Memorial Blvd, Port Arthur, TX 77642-8055
Region: United States > Texas > Texas Gulf Coast > Port Arthur
Price Range: $113 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Port Arthur 2.5*
Number of rooms: 81
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Port Arthur staff and other travellers.
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Questions? Get answers from MainStay Suites Port Arthur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are looking for a short stay, this hotel may work”
gretam441, 30 Sep 2015 | Read review
“Great Handicap Rooms”
MamaRedell, 19 Aug 2015 | Read review
“The corner suites are larger to me, and has 2 A/C units”
RobbieR17, 20 Jul 2015 | Read review
“Look at your room before purchase. Consider where the elevator, laundry is located.”
R9899CMjulieh, 14 Apr 2015 | Read review
“rooms on higher floor have less odor”
elizabethz596, 7 Dec 2012 | Read review
5 of 5