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Holiday Inn Express Hotel & Suites Port Arthur

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Traveller (13)
Room & Suite (18)
Dining (6)
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Overview
  • Excellent55%
  • Very good22%
  • Average11%
  • Poor3%
  • Terrible9%
Travellers talk about
“shopping mall”(4 reviews)
“small mall”(3 reviews)
“stayed here”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Port Arthur
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (63)
There are newer reviews for Holiday Inn Express Hotel & Suites Port Arthur
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Traveller rating
33
13
7
2
6
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LanguageEnglish
33
13
7
2
6
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All reviewsshopping mallsmall mallstayed herefamily eventsausagenice hotelthe breakfast areaeggstop floorcomplimentary breakfaststaff was very friendly and helpfulfresh fruitparking lotbiscuitsbagelsthe hotel stafftarget
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11 - 15 of 61 reviews
Reviewed 21 May 2017

I travel a lot with my business and recently stayed at the Holiday Inn Express Suites in Port Arthur, TX. The check in was very easy and the room was very nice and clean. I appreciate the microwave and refrigerator. I used both. The bed...More

Thank Shellene
Management response:Responded 25 May 2017

Thank you for your recent stay with us. We're delighted to see that our convenience, room and bed quality went over well with you. I also want to than you for making us your preferred hotel and we're anxiously awaiting your next visit. Angela G

Reviewed 11 April 2017 via mobile

One night stay. Not much to say about this hotel. It's a very standard holiday inn. Room was ok, clean and well stocked. Breakfast is included but not very nice. Plastic cutlery and paper plates (ugh!). Nothing really tasted if anything. Very mediocre.More

Thank Ann C
Management response:Responded 12 April 2017

Thank you for staying with us and for sharing your feedback. It is our continuous goal to enhance the guest experience and your feedback matters, therefore I will share this with my team to see what areas we can focus on in order to provide...More

Reviewed 25 March 2017 via mobile

This is a very nice hotel to come stay the beds are really soft as well as the pillows we stayed in a suite here where it had a sofa couch that also let out into a bed. The breakfast wasn't bad either apple juice...More

Thank Pfrazier002
Management response:Responded 27 March 2017

Thank you for choosing our hotel for your family trip. I'm delighted to see that you found your stay to very enjoyable, from the soft beds and pillows to the apple juice. We pride ourselves on friendly, courteous staff and they will be delighted to...More

Reviewed 1 February 2017

Very clean, nice beds and friendly staff. The one negative was the lack of insulation against noise. The people next door got in at 2:30 a.m. and totally disturbed any rest I thought of having as I had to listen to every word of their...More

Thank Nancy H
Management response:Responded 2 February 2017

Thanks for choosing our hotel and sharing your stay experience! We take pride in providing a clean, welcoming atmosphere to all our guest simply because that's what you deserve. Thanks again and we're looking forward to your next visit. Angela G General Manager

Reviewed 26 December 2016

Nice Hotel with very good breakfast. Rooms were clean . Staff was very friendly and helpful. Special thanks to Sandra and Santos for making our stay an enjoyable one. Have stayed in other Holiday Inn this little hotel tops them in service.More

Thank glopez214
Management response:Responded 2 January 2017

I can't thank you enough for taking the time to submit such a great review on your recent stay at our hotel. I wish you could see the smile on my face as I read it, and yes Sandra and Santos are amazing! I have...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
US$159 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (18)
Dining (6)
Pool & Beach (3)
Questions & Answers
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Room Tips
"I stayed in 122 and its on the bottom floor and it was big!!!!!"
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"Stay on the top floor! Very quiet. Avoid the orange juice."
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"Don't miss the complimentary breakfasts"
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"Don't get a room next to anyone."
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