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Holiday Inn Port Arthur-Park Central

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Traveller (5)
Room & Suite (11)
Dining (10)
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Overview
  • Excellent27%
  • Very good31%
  • Average20%
  • Poor16%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (59)
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11 - 15 of 58 reviews
Reviewed 18 November 2016

I first started using this Holiday Inn about a year ago or more. Since then I have seen it continue to decline. Breakfast use to be a high point of my day at this Holiday Inn, now you have to be standing at the breakfast...More

1  Thank Monte H
Response from IHGService, Guest Relations Manager at Holiday Inn Port Arthur-Park CentralResponded 4 December 2016

Dear Monte H, Thank you for writing us a candid review. We truly appreciate your loyalty to the Holiday Inn brand, and we're always delighted to welcome you at our hotel for your business travels. On the other hand, we regret to see that you...More

Reviewed 2 November 2016 via mobile

First and foremost , the staff were very good! I kind of feel bad about leaving this review, but after being there a whole month ... It's over due! As soon as I walked into the hallway , BAM OLD musky smell! I guess it's...More

Thank sanantonio76
Response from IHGService, Guest Relations Manager at Holiday Inn Port Arthur-Park CentralResponded 17 November 2016

Dear sanantonio76, We appreciate the time that you have invested in providing a thorough account of your stay. We are delighted to learn that you have regarded our staff commendable. However, it is unfortunate that the condition of the hotel, particularly the smell and the...More

Reviewed 2 October 2016 via mobile

Very old run down hotel that has roach problems there aware but they don't do anything about it others have said they have to kill and fight roaches every night I would not recommend this hotel the tv also goes out from morning till afternoon...More

1  Thank Bk1978jk
Response from IHGService, Guest Relations Manager at Holiday Inn Port Arthur-Park CentralResponded 17 October 2016

Dear sassytink1978, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I...More

Reviewed 10 September 2016 via mobile

I was very disappointed in this Holiday Inn. First it was myself and a friend. Both ladies, we were not aware that the only double rooms were in the back with an outside entrance. The light in the bathroom was out but that was fixed...More

1  Thank Kirk D
Response from IHGService, Guest Relations Manager at Holiday Inn Port Arthur-Park CentralResponded 26 September 2016

Dear Kirk D, Thank you for taking the time to write a review about our property and for choosing to stay with us. It is nice to know that after some initial issues with the bathroom light, this was soon addressed accordingly. I do want...More

Reviewed 5 September 2016 via mobile

Daughter was returning to college (Lamar U is about 10 minutes away!) after leg surgery. The staff was so accommodating in changing the reservation to get us in a room on the first floor with hands-cap accessibility. The temp was perfect when we walked in-...More

Thank C T F
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Laundry Service
Meeting Rooms
Shuttle Bus Service
Room Service
Dry Cleaning
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Tennis Court
Details
Price range
US$105 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$105 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (5)
Room & Suite (11)
Dining (10)
Pool & Beach (3)
Questions & Answers
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Posting guidelines
Room Tips
"Upper floors are available."
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"request inside room opening to courtyard"
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"Ask for a room with inside access."
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"All good.The hotel is well designed."
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