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Residence Inn Dallas Richardson

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Residence Inn Dallas Richardson
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97 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Dallas Richardson
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Showing 96: English reviews
Dallas, Texas
Reviewed 22 September 2016

Lisa, Johanna, Laila, Linda, Mirae, Sylvia, and Vanessa will treat you like royalty. My family stayed here for three months while we transitioned between jobs. The staff was always so kind and attentive to our needs. The cleaning crew is the best. The room was always immaculate. The live entertainment on Wednesdays was a big bonus for my four-year-old. She...

Thank creativecam34
Richardson, Texas
Reviewed 20 August 2016

I stayed at this property for 1 year and I met some wonderful people the staff was very personable and friendly ,Vanessa ,linda liela . some of the few people that made my stay so great .i cant say enough about this property hands down

Thank marioclarke2628
Richardson, Texas
Reviewed 14 August 2016

I am enjoying my stay at the Richardson Residence Inn. We have been very impressed with the friendly and very hard working staff. Vanessa provided professional service upon my check-in. Her can do attitude was much appreciated. The entire front desk team: Lisa, Linda, Sylvia, Kristie and Laila are top notch professionals, friendly and helpful.. Additionally, Ricardo provides great maintenance...

Thank sharmanirajk
Reviewed 10 August 2016 via mobile

My family and I are staying at this hotel. The stay has been pleasant from the beginning June 20th until today, August 10th. My daughter's and I were dining at the evening social and I was approached by Liz or Lisa one of the emaployees here. She'd asked me if I'd taken a bottle of wine to bring back up...

Thank N R
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

After reviewing your comments, I am very concerned about the experience that we created for you. I would like to speak with you about this situation and have sent you a separate email outside of this Trip Advisor response. My goal is for us to connect quickly on this situation as I absolutely want to regain your trust and retain...

Richardson, Texas
Reviewed 29 July 2016

Our family has had a long term stay at this Residence Inn.The rooms are clean and spacious. We have been very impressed with the friendly and very hard working staff. Lisa Sorrells and her front desk staff, Johanna, Laila, Linda, Sylvia, Vanessa, and Tyler are always professional, and very friendly. We have also been very impressed with the maintenance, Ricardo,...

Thank Donald B
Baltimore, Maryland
Reviewed 20 July 2016

My team and I travel a lot for business in the Dallas area and really feel at home at the Residence Inn - Richardson. The property seems to be sold out a lot, but somehow, Lisa and her team of courteous front-desk staff (Johanna, Laila, Linda, Mikael, Sylvia, Tyler, Vanessa) go above and beyond to accommodate our guys. Even one...

Thank Pleasure_Seeker1999
Houston, Texas
Reviewed 13 July 2016

I recommend this hotel to anyone staying in the Dallas area, business or family. The staff is very friendly and their service was superb...The staff is always available and willing to go above and beyond with request. In addition the rooms are very clean and overall amenities are in great condition.

Thank kajiarboleda
Reviewed 10 July 2016

The room was great! Very clean. Bathroom very spacious and very clean. Dishes were provided in the cabinets. Couch bed was a little lumpy but not terrible. It was definitely convenient. We wished for a rollaway bed but they didn't have any. Staff was very responsive when we asked for extra blankets. Pool was wonderful. We were able to float...

Thank Arlene H
Nixa, Missouri
Reviewed 9 July 2016 via mobile

Stopped here to stay the night and could not have been happier. Staff was all very helpful and friendly. Couple stains on the carpet and one of the showers smelled moldy (it was clean and no mold), and the kitchen drawers were sticky, didn't like to open/close very easy. The windows didn't seem to want to open either. All kind...

Reviewed 13 June 2016

This hotel is showing its age. The widows in my room opened but did not stay opened and the window sash, which was made of plastic, was chipping away. The breakfast area is one of the smaller breakfast areas and was always full for breakfast and dinner hour. I had an issue with being able to turn on the light...

Thank GISGoddess

104 photos of this hotel

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Room/Suite (1)
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Management photos: Courtesy of the property manager

All Management Photos (101)
Hotel & Grounds (12)
Room/Suite (36)
Pool/Beach Area (8)
Dining (4)
Business Centre/Function Rooms (3)
Bathroom (4)
Other (34)


  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn Dallas Richardson

Address: 1040 Waterwood Dr, Richardson, TX 75082-4308
Region: United States > Texas > Richardson
Price Range: $150 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dallas Richardson 3*
Number of rooms: 120
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Also Known As:
Residence Inn Richardson
Richardson Residence Inn
Hotel Style:
#4 Family Hotel in Richardson
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Dallas Richardson staff and other travellers.
1 question
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Questions? Get answers from Residence Inn Dallas Richardson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor”
68danad, 4 Oct 2016 | Read review
“Higher floors are the best and quiet”
marytdale, 22 Sep 2016 | Read review
“We prefer Building A.”
Pleasure_Seeker1999, 20 Jul 2016 | Read review
“Hotel near to many offices and train station, 1.5 hr from Air port by local train”
Tarkik, 17 Mar 2016 | Read review
“Stay away from rooms dogs have stayed in......”
238mw, 5 Dec 2015 | Read review
5 of 5