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Extended Stay America - Dallas - Richardson

901 E. Campbell Road, Richardson, TX 75081
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$10 US$104*US$95*View Deal
US$104*View Deal
US$95*View Deal
Traveller (38)
Room & Suite (15)
Dining (4)
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09/04/2017 10/04/2017
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    Overview

    • Excellent13%
    • Very good25%
    • Average13%
    • Poor19%
    • Terrible28%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Dallas - Richardson
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    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    Time of year
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    Reviewed 11 February 2017 via mobile

    The staff has been very friendly and pleasant to deal with. My room was always adequately clean. With this property if you want kitchen items you have to request them they do not already have them pre-staged in the room. In the mornings breakfast is...More

    Helpful?
    Reviewed 30 November 2016

    So we get in the room and get greeted by cabinet doors that are literally falling off the hinges, dirty pillows without their pillow cases piled up on a chair. The kicker: No housekeeping for the length of our stay (5 days)! These were merely...More

    Helpful?
    Reviewed 24 November 2016

    What distinguishes this property from other ESAs is a large and attractive lobby, several mini-room areas with tables, sofa, chair, fake fireplace, etc. so that you have a space besides your room to relax in. Unlike some Extended Stays we've been to, the towels were...More

    Helpful?
    Response from Manager_11525, Manager at Extended Stay America - Dallas - Richardson

    We appreciate you taking the time to share your experience and for choosing to stay with us. It is good to know you had an excellent experience at our hotel, especially regarding you satisfaction with your room accommodations and the amenities provided. Thank you again...More

    Reviewed 30 July 2016 via mobile

    The two issues that gave this such a poor review: 1) their "breakfast included" consisted of pre-packaged small muffins, these tiny bland breakfast bars or instant oatmeal in packages. All kid sized. Surely, you say there would be juice, milk, toast.... nope. We ended up...More

    Helpful?
    Response from Manager_11525, Manager at Extended Stay America - Dallas - Richardson

    Thank you for your recent review of your stay. I am sorry to hear that our grab-and-go breakfast standards and room configuration did not meet your expectations. In response to your feedback, I am relaying your comments to our corporate office. I am grateful for...More

    Reviewed 8 May 2016

    After seeing some of the reviews on here and experiencing most likely the best customer service i've seen in a long time i decided to leave a review in their defense. I don't know if there have been improvements made since those but we were...More

    Helpful?
    Response from Manager_11525, General Manager at Extended Stay America - Dallas - Richardson

    I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! I will be sure to share your...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Photos
    Traveller (38)
    Room & Suite (15)
    Dining (4)
    Pool & Beach (1)
    Nearby
    Nearby Restaurants
    Ali Baba
    135 reviews
    .63 km away
    Twisted Root Burger Co.
    193 reviews
    .53 km away
    Sushi-sake Japanese Restaurant
    156 reviews
    .78 km away
    Mena's Grill
    41 reviews
    .45 km away
    Nearby Attractions
    Richardson Public Library
    28 reviews
    2.82 km away
    CityLine
    21 reviews
    2.94 km away
    Eisemann Center for the Performing Arts
    38 reviews
    .97 km away
    University of Texas at Dallas - Visual Arts Building
    13 reviews
    4.12 km away
    Questions & AnswersAsk a question
    I just booked and I am seeing terrible reviews I have a 2-3 month stay at this hotel, please tell me most of these noted conditions so not still exist.....I will be making a site visit before I actually come prepared to stay.
    6 July 2014|
    Answer Show all 3 answers
    Response from J S | Reviewed this property |
    While I do know they were having some issues with a few of the rooms, the room I had was fine. the only minor issues were as follows, you should always block the bottom your door at night with a towel to prevent bugs or... More
    0
    Votes
    Room Tips
    "Choose a different hotel!"
    Alex B, 3 months agoRead review
    "Just be patient and nice ;)"
    donderio, 10 months agoRead review
    "All were same it seems :)"
    Gaurav G, over a year agoRead review
    "Check out if you have room issues or questionable neighbors or better yet avoid at all costs"
    rob s, over a year agoRead review
    "Let them know you travel with tripadvisor."
    457LisaC, over a year agoRead review
    "Older couples, 1st floor, No Elevators to the second floor."
    RippedOff42, over a year agoRead review
    "Spring for the Two Room Suite if you can afford it. They're all newly refurbished."
    J S, over a year agoRead review
    "Rooms at Courtyard around the conner are a safer bet"
    JetGypsy_11, over a year agoRead review
    "If you don't mind stairs, consider asking for an upper room to avoid noise from above. Also, the hotel..."
    Thom J, over a year agoRead review
    "Ground floor with a patio, over looking the pool. NICE"
    RippedOff42, over a year agoRead review
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