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Renaissance Dallas Richardson Hotel

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900 E. Lookout Drive, Richardson, TX 75082
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (130)
Room & Suite (61)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 21-03-16 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Dallas Richardson Hotel
Updated 21-03-16 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 20 hotels in Richardson
Location
Cleanliness
Service
Value
Travellers' Choice
Stay productive at Renaissance Dallas Richardson Hotel, centrally located near downtown Plano, TX. The Charles W. Eisemann Performing Arts Center is within walking distance and the University of Texas at Dallas is just a quick drive away. Discover great name-brand shopping at the Allen Premium Outlets or drive to Arlington and watch a professional football game. Book your next meeting in Richardson, TX, with us and use one of our 23 event venues offering a combined 30,000 square feet of space. Our professional event planning and catering services make any event or reception easy. Enjoy inspired menu options featuring locally sourced ingredients at our trendy hotel restaurant. At the end of the day, relax in your spacious executive hotel suite featuring pillowtop bedding, a smart flat-screen TV and high-speed Wi-Fi, perfect for streaming the latest movie. Start your day right with our signature Aveda bath products. You work hard, so stay with us and treat yourself during your visit to Richardson, Texas.
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Property amenities
Free public parking nearby
Wifi
Pool
Fitness Centre with Gym / Workout Room
Hiking
Bowling offsite
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Car park
Free wifi in the business centre
Paid wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Tennis court offsite
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Non-smoking hotel
Outdoor furniture
Sun deck
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Spanish, Arabic and 4 more
Hotel links
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524Reviews3Q+A87Room tips
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Popular mentions
jdub031788 wrote a review Jul. 2021
Clyde, Texas5 contributions
Clean place , wonderful staff , excellent service love this property and location , will definitely be staying there again!!! You can tell they work very hard to please everyone, I slept like a baby and was very relaxed the whole stay !!!
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Date of stay: July 2021Trip type: Travelled with family
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Response from Hotel Management, General Manager at Renaissance Dallas Richardson Hotel
Responded today
Dear jbub031788, Thank you for sharing this frame-worthy review. I feel our hotel team is one of the finest and your feedback helps validate that opinion. Your review and recommendation are very much appreciated as is your intention to stay with us again. We will be looking forward to serving you in the future. Best, Ben Logan General Manager
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George K wrote a review Sep. 2020
Saint Louis, Missouri3 contributions2 helpful votes
Hotel's Favourite
This is my third week in a row staying at this property during this unprecedented time of business travel. Despite many of the "normal" amenities being closed during COVID (restaurant, concierge lounge, bar) this hotel has provided the best experience possible. There is no shortage of social distancing signs and hand sanitizer available that indicates the safety of their guests is their #1 priority. The hotel public spaces and guest rooms are newly renovated, very clean, well maintained, and comfortable. I continue to be impressed with the limited staff currently working at this facility and the multiple hats they must wear all while keeping a high level of dedication to the customer experience. On a separate note, one night during my stay there was an issue with the fire alarm (false alarm) and power outage to the building for a short period of time. Jessica handled what seem to be a very stressful situation with poise and kindness answering the multiple guest inquiries and concerns with no issues. I have several trips to the North Dallas area on the schedule and I will certainly be back. I do look forward to the rest of the hotel slowly opening back up soon. Thank you!
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Date of stay: September 2020
Rooms
Cleanliness
Service
Trip type: Travelled on business
1 Helpful vote
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Response from Ben Logan, General Manager at Renaissance Dallas Richardson Hotel
Responded Oct. 2, 2020
Hi N820VCgeorgek, Thank you so much for taking the time to write a review on your recent visit. We are looking forward to being able to restore all of services and amenities for you in the future and providing a safe and clean environment in the meantime. Looking forward to welcoming you back on your future trips to the area.
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mikesoules wrote a review Jul. 2021
Dubai, United Arab Emirates18 contributions1 helpful vote
After a long drive from Austin to Richardson disappointed to learn no restaurant or room service. The hotel is in an industrial park area so very little around in walking distance. Nothing on the Marriott website, would have booked someplace else if I had known.
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Date of stay: July 2021Trip type: Travelled on business
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Response from Hotel Management, General Manager at Renaissance Dallas Richardson Hotel
Responded 1 week ago
Dear mikesoules, Thank you for choosing us. Our goal is to exceed our guest’s expectations, so I'm sorry that you did not enjoy your visit. We've had to adjust all our amenities and how we service occupied rooms during the pandemic; I regret that we appeared unaccommodating. We appreciate the feedback and hope to better serve you in the future. Sincerely, Ben Logan General Manager
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Scott N. A. wrote a review Apr. 2021
1 contribution2 helpful votes
A nice hotel, a very pleasant room, very quiet (except for the traditional road noise from US-75 outside of my window facing the expressway). Really, my only complaints are (1) that I was completely taken by surprise that the hotel does not own its own garage and pays the City of Richardson for guests to park in their garage. So... my first experience of my pre-paid stay was being charged upon entry for $45.00 to cover the $15.00/day parking garage fee that I was to stay there. And (2) looking forward to getting some work done on my laptop in my room, I discovered that internet access was not free and I was expected to pay $12.95/day for that. So... I went elsewhere to get my work done because I am used to high-quality, complimentary WiFi everywhere else I stay.
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Date of stay: April 2021
Location
Cleanliness
Service
2 Helpful votes
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Dupee E wrote a review Jan. 2021
Punta Gorda, Florida28 contributions44 helpful votes
The hotel is very modern. We got a suite with a living area and a bedroom. It was very spacious and the room overlooked the city. The furnishing was contemporary. The hotel is very clean, wide variety of tv channels, very comfortable bed. It felt like home away from home.
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Date of stay: October 2020Trip type: Travelled on business
2 Helpful votes
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Response from Emily Melugin, Guest Services / Front Office at Renaissance Dallas Richardson Hotel
Responded Feb. 19, 2021
Dear dupeee, we appreciate you being a guest of ours & taking the time to share your experience with us! We are glad you enjoyed our newly renovated Hotel & hope to see you back as our guest again very soon!
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PRICE RANGE
US$116 - US$255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance richardson, richardson renaissance
LOCATION
United StatesTexasRichardson
NUMBER OF ROOMS
335
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Frequently Asked Questions about Renaissance Dallas Richardson Hotel
Which popular attractions are close to Renaissance Dallas Richardson Hotel?
Nearby attractions include Eisemann Center for the Performing Arts (0.1 km), AMF Bowling Center (1.0 km), and Galatyn Woodland Preserve (0.4 km).
What are some of the property amenities at Renaissance Dallas Richardson Hotel?
Some of the more popular amenities offered include an indoor pool, a fitness centre, and room service.
Which room amenities are available at Renaissance Dallas Richardson Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Renaissance Dallas Richardson Hotel?
Yes, free public parking nearby, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Renaissance Dallas Richardson Hotel?
Conveniently located restaurants include Ali Baba Mediterranean Grill, Sushi-sake Japanese Restaurant, and Taco Ocho.
Are there opportunities to exercise at Renaissance Dallas Richardson Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Renaissance Dallas Richardson Hotel?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Renaissance Dallas Richardson Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Renaissance Dallas Richardson Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance Dallas Richardson Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Thai, Arabic, and Turkish.
Are there any historical sites close to Renaissance Dallas Richardson Hotel?
Many travellers enjoy visiting Historic Downtown Plano (3.8 km).