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Renaissance Dallas Richardson Hotel

460 reviews
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Traveller (106)
Room & Suite (39)
Dining (8)
Overview
  • Excellent45%
  • Very good29%
  • Average17%
  • Poor6%
  • Terrible3%
Travellers talk about
“self parking”(14 reviews)
“nice hotel”(33 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (460)Write a Review
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133
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18
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All reviewsself parkingnice hotelthe concierge loungeroom serviceindoor poolstate fairnext morningper daylove this hotelbreakfast buffetcentral expresswayroom raterooms were very cleanshort drivegreat raterichardson areavalet
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1 - 5 of 453 reviews
Reviewed 3 days ago

I stayed Renaissance Dallas Richardson Hotel (Hotel address: 900 E. Lookout Drive, Richardson, Texas 75082) on Feb. 3 for 1 night. When I checked in the guy in the front desk gave me 2 breakfast coupons. I told him I reserved with a “Stay for...More

2  Thank Jason L
Reviewed 4 days ago via mobile

First night here, I try to call the room service as they propose on their card and surprise... nothing is available beside chips. Room is clean but nothing worst than a wrong offer. Really surprised from such a big hotel. If you come here don't...More

Thank voyageuur1860
Response from Emily M, Front Office Manager at Renaissance Dallas Richardson HotelResponded 2 days ago

Dear voyageuur1860, We are delighted to have you as a guest of ours and sincerely apologize for not having all our late night options available. We are addressing this with our team immediately as we always want options available to our valued guest at all...More

Reviewed 3 weeks ago

Went for a 2 night business trip. Excellent greeting at front desk. Room was spacious and nice. Club lounge had excellent beef brisket with other options. Excellent fitness center with numerous cardio machines. Second night went down somewhat. Club lounge had a pasta plate and...More

Thank Bob M
Reviewed 8 January 2018

Room 708 had a strange rotten smell that eventually made us both sick to our stomach. We shared this information with the front desk, but the response was we plan to renovate these room soon. Vending is very limited, with second floor only one available...More

2  Thank jpblair
Response from Tal S, Manager at Renaissance Dallas Richardson HotelResponded 13 January 2018

Dear jpblair, thank you for sharing your constructive feedback with the hotel team. We sincerely apologize for the smell that you have encountered in our hotel. It's certainly not acceptable as you shared and how it impacted your experience. We should have handled your concern...More

Reviewed 31 December 2017

This Hotel has a great location with plenty of restaurants near by to eat. While the rooms are quite they need a good updating. The room we were in had hair in the tub, the shaving/makeup mirror had hair spray all over the glass and...More

Thank N2O2fish
Response from Tal S, Manager at Renaissance Dallas Richardson HotelResponded 1 January 2018

Dear N2O2fish, Thank you for sharing your constructive feedback with us. We appreciate the positive insight you shared on our location near by local restaurants. We are very exciting to open the new year as we will remodel our rooms very soon. We apologize your...More

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$100 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Richardson
#3 Family Hotel in Richardson
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Richardson
#3 Family Hotel in Richardson
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (106)
Room & Suite (39)
Dining (8)
Pool & Beach (2)
Questions & Answers
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Room Tips
"Don't get on 7th floor. Something smells"
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"Add parking and breakfast to your room."
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"Junior Suite is spacious and with a nice layout"
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"Ask for a room not facing the highway."
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