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Holiday Inn Dallas-Richardson

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Holiday Inn Dallas-Richardson
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148 Reviews from our TripAdvisor Community

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Showing 145: English reviews
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Norman, Oklahoma
Reviewed 2 weeks ago via mobile

Hotel room was recently remodeled. Very modern furnishings and fixtures. Staff was very friendly and helpful. Easy access from US 75 and plenty of parking. Lobby area was also new and the whole property seemed clean and well maintained.

Thank VickyNorman_Oklahoma
Reviewed 18 February 2017 via mobile

For the money I'm spending, I've stayed at better places. This hotel's staff is terrific - very friendly and great customer service. I ate at the restaurant last night and the BBQ bacon cheeseburger and fries were delicious and reasonably priced. The problems here, however, are with the facility. The building seems old and badly in need of an update....

Thank Christopher L
IHGService, Guest Relations Manager at Holiday Inn Dallas-Richardson, responded to this review

Dear Christopher L, Thank you for your stay and for posting a review on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is nice to hear that you were satisfied with the level of customer service provided by our cordial staff and you found the food...

Leon, Mexico
Reviewed 11 February 2017

Rooms are clean, restaurant staff is excellent, I stayed in November 2016,the waiter Jose is very polite and friendly He treated us like guests. The only bad thing is that in this date it was a party and all the guests were drunk at 12:00 am laughing at the hallway.

1Thank tatianalozano
Reviewed 3 February 2017

Wow, was I surprised. To be honest, I usually don't think too highly of Holiday Inns as a general rule. They're okay, but I usually stay at Hilton properties. I was traveling to Richardson on business and my normal hotel was booked. After having a terrible experience at Hyatt House, I switched hotels to the Holiday Inn. Even though it...

Thank Nicole P
Spokane, Washington
Reviewed 1 February 2017 via mobile

Stayed here one night. HRoom was nice and remodeled, bed was very comfy. Walked in and room AC was set at 59 degrees, I'm from the northwest so that was very cold to me. Staff were very friendly. Cons: my room was near an elevator and I could hear conversations, elevator bell ding, and what so fungded like remodeling construction...

Thank amillieeeee
Fort Calhoun, Ne
Reviewed 22 January 2017

Just spent Thursday 1-19-17 till today (Sunday) at this Holiday Inn and it has been a long time since my wife and I were both impressed with a stay. The bed was super comfortable and didn't have 2 dozen of those mini pillows you seem to get lately. Room was very clean and neat. When this rocket scientist couldn't make...

Thank skyhook41
Garden Plain, Kansas
Reviewed 11 January 2017

this is not a great property.The location is great, it looks great from the outside, the front lobby, the excellent staff that greets you...then it stops. the hotel is old. the beds are old, the water is bad, the fitness room equipment is worn, the tv didnt work and the desk was trying some odd work-around that didn't work. the...

Thank departingcontestant
IHGService, Guest Relations Manager at Holiday Inn Dallas-Richardson, responded to this review

Dear departingcontestant, Thank you for your feedback regarding your stay at Holiday Inn Dallas-Richardson, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about the staff. However, we’re sorry we fell below your expectation regarding the bed,...

Austin, Texas
Reviewed 7 December 2016

We were placed on a floor that had not been updated since the 70s I swear, dirty carpet, smelly room, windows nailed shut. The tub did not drain and the AC did not work . When i complained to management he blew me off and did not make any gesture to make things better, save your money and stay somewhere...

Thank arsimes
IHGService, Guest Relations Manager at Holiday Inn Dallas-Richardson, responded to this review

Dear arsimes, Thank you for your recent stay and for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort...

Arlington, Virginia
Reviewed 14 November 2016

Stayed here for business, had a great stay. The hotel is modern and funky, has a totally refurbished atrium and is going through an overall face lift with rooms. Rooms are very nice, well appointed and clean and comfortable. On site restaurant / bar also serves breakfast. Located on the feeder road to hwy 75, can be tricky to get...

Thank CD R
Reviewed 21 October 2016 via mobile

This is the worst holiday inn I've ever stayed in. Booked through their reservation site and did not get what we we're told. Went through 4 rooms before we got one that was decent enough to stay the night. Drains stopped up, trash on the floor, a/c didn't work and this is just the tip of it. I would not...

Thank JHAR53
IHGService, Guest Relations Manager at Holiday Inn Dallas-Richardson, responded to this review

Dear JHAR53, Thank you for taking the time in posting a review about our property on TripAdvisor. Our hotel is committed to providing our guests with the highest quality services and facilities and I regret to read about the disappointments you had with the room received. I would like to follow-up on your experience, thus, I have sent you a...

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Management photos: Courtesy of the property manager

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Hotel & Grounds (4)
Dining (4)
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Room/Suite (6)
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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Select Dallas/Richardson Hotel, a Quality Excellence Award Winner for 7 consecutive years, is a 220 room, full-service hotel. 100% non-Smoking.Guest room amenities include complimentary high-speed Internet access, both wired and wireless; 84 TV channels with HBO; free local and toll calls; and our new shower amenities. What's new? adjustable shower-head and rounded shower curtain/rod. Our executive level rooms now have an in-room safe and brand new pillow-top Posturepedic mattresses, refrigerator, robe and turn-down service. The 24-hour business center: computer, copying, and printing.Hotel amenities: restaurant/lounge with happy hour M-F, 4-7 PM, with reduced prices and free hors d'oeuvres, fitness center w/Nautilus equipment, indoor/outdoor pool, and laundry facility.We are located in the heart of the Telecom Corridor, on N Central Expwy (Hwy 75) and Campbell Rd. From 635; take 75 N. Exit Campbell Rd-(#26); U-turn and go south on Central Expwy. 1/2 mile S of Campbell. Nearby attractions: downtown Dallas: JFK Memorial, the Arts District (over 160 museums, galleries, and artistic attractions!), Collin Creek Mall 1 mi. north of us. ... more   less 

Additional Information about Holiday Inn Dallas-Richardson

Address: 1655 N. Central Expressway, Richardson, TX 75080
Region: United States > Texas > Richardson
Price Range: $131 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Dallas-Richardson 3*
Number of rooms: 220
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Also Known As:
Holiday Inn Select Dallas - Richardson Hotel Richardson
Holiday Inn Richardson
Richardson Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Dallas-Richardson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor was pretty quiet”
 of 5 bubbles skyhook41, 22 Jan 2017 | Read review
“pick another hotel”
 of 5 bubbles departingcontestant, 11 Jan 2017 | Read review
“Request rooms farthest from the elevator.”
 of 5 bubbles angieh310, 10 Oct 2016 | Read review
“I suggest not staying here until you can confirm all updates have been completed”
 of 5 bubbles PlatinumAtMultiple, 13 May 2016 | Read review
“Ask if any have been updated. Generic rooms need some work”
 of 5 bubbles pkelly8, 27 Mar 2016 | Read review
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