The room was nice and clean, quality hotel and great location off the freeway. The customer service was excellent, fast check-in and fast check-out, couldn't ask for a better experience. The staff were great.
I had to book a room at the last minute. I was able to get a room that night, check in was nice and easy. The young lady at the front desk was very friendly, she made sure i had all i needed, she even offered me a travel kit.
For us, it was a good location. We typically stay at Hilton properties so this was the best/close option. The building is showing it's age and some of the furnishings are older. Still, it was clean, comfortable, and the staff were polite/professional. Lots of free surface…
The staff were more than accommodating! Extremely personable and always greet you with a smile. The lobby of the hotel was very pleasing and well-designed. The heater was very noisy but I did not complain as it was very late when I got to my room and I felt it was far too…
Fierst of all, front desk personal were not friendly. It took 20 min for chek in and tehere was only one other customer. Room (319) was not comfortable, curteins were ripped. Hot breakfast was less than avarage.
"Really enjoyed room 310 - had a slight view of the harbor!"
"Check to see if they have redone their rooms or go elsewhere."
"This location is just east of the beginning of the Dallas city limits; so not as pricey as a Hilton chain in the city."
"Guest rooms on the ground floor can receive some noise from the lobby and breakfast area."
"Not the easiest to get to but worth the effort."