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Extended Stay America - Austin - Round Rock - North

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Traveller (36)
Room & Suite (20)
Dining (1)
Ratings and reviews
  • Excellent26%
  • Very good7%
  • Average4%
  • Poor11%
  • Terrible52%
19 Dec 2017
“Extended Stay”
8 Dec 2017
“Mixed Bag.....Some Good, Some Terrible”
View all reviews
What's included
Free Wifi
Free Parking
Free Breakfast
Non-Smoking Hotel
Kitchenette
Pets Allowed
2 Star Hotel
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be...
Offers from Extended Stay America - Austin - Round Rock - North
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Location and contact
555 S. I-35, City Centre Business Park, Round Rock, TX 78664
Hotel website
34.7 km to Austin-Bergstrom Intl Airport
135 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (63)
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1 - 5 of 62 reviews
Reviewed 3 weeks ago

Overall great experience. Clean room (except for a couple stray hairs in the shower), hot water, great air conditioning, quiet and comfortable bed. Good cable options on TV and kitchenette with stove, microwave and fridge make it easy to save money on restaurants. Friendly staff...More

Thank T6179ZXlindab
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded 3 weeks ago

Linda, thank you for staying at Extended Stay America. We are glad you liked our convenient location and courteous service as well as your comfortable room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely,...More

Hotel's Favourite
Reviewed December 29, 2017 via mobile

Amanda is amazing at her job, she is a great choice for Lead, a great person with a kind heart, she is the only reason I'm staying at this location. Me and my mom and daughter love Amanda she is the best Lead!More

Thank kutrine86
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded December 29, 2017

Kutrine, we appreciate the outstanding review! We are delighted to know you had an enjoyable stay. Thanks so much for acknowledging the excellent service you received from Amanda. We will be sure to share your compliments with her. Thanks again from all of us at...More

Reviewed April 23, 2018 via mobile

First of all, this was a $40 room so I’m not expecting a 5 Star experience. The front desk attendant was very friendly and competent, which compared to my experience the night before at an Extended Stay in San Antonio this was a refreshing change....More

Thank Corey S
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded April 24, 2018

Corey, thank you for your review. We are delighted to know you liked our affordable price and that you had a comfortable stay with us. Kindly note, kitchenware for your suite is available and kept at the front desk to ensure cleanliness. We will make...More

Reviewed March 31, 2018 via mobile

This place was horrible on the go breakfast, room service, and told me that I was supposed to clean my room up for $80 a night. The room keys was messing up every single time I was wanting to get in my room. Sheets did...More

Thank Rebecca E
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded April 1, 2018

Rebecca, thank you for choosing to stay with us on your trip. We're sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our...More

Reviewed March 30, 2018 via mobile

Don’t miss the entrance to the hotel off of the road. There is no sign and weeds blocking your view of the drive. You’ll have to fight traffic just to get back on the right side of the one way again. Front desk had very...More

Thank Sydney K
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded March 31, 2018

Sydney, we are very sorry we failed to deliver the exceptional stay you deserved. We sincerely apologize that you experienced so many difficulties during your stay with us. Our team's first priority is making sure that every guest has a comfortable and relaxing stay, and...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Details
Price range
US$64 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$64 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (36)
Room & Suite (20)
Dining (1)
Questions & Answers
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Room Tips
"Long stay get Epp"
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"Ask for a full size ref.....apparently a few of the rooms have this."
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"checkyour bedding, check on holes in mattress cover and check for hair and check to see if your mattress is..."
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"train noise is loud at all hours. staff seems disinterested in helping guests."
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