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    Extended Stay America - Austin - Round Rock - North

    555 S. I-35, City Centre Business Park, Round Rock, TX 78664
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    2017-10-01 2017-10-02
    US$57
    US$57
    US$57
    Traveller (36)
    Room & Suite (9)
    Dining (1)
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    Overview
    • Excellent11%
    • Very good5%
    • Average2%
    • Poor16%
    • Terrible66%
    23 Jul 2017
    “Stayed here on business”
    15 Jul 2017
    “I wasnt satisfied”
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Airport Transportation
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Austin - Round Rock - North
    Special Offer: Save up to 10% TODAY!
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (36)
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    1 - 5 of 35 reviews

    A TripAdvisor Member
    95
    Reviewed 1 week ago via mobile

    With their current state I wonder how are they even allowed to operate. Stinking room, holes in bedsheets, no cups, plates or silver, rude service. We left as soon as we could find another place. And they charge almost same as Marriott's TownPlace Suites which...More

    Thank A TripAdvisor Member
    Response from 00esa, General Manager at Extended Stay America - Austin - Round Rock - NorthResponded 1 week ago

    Thank you for your review and for choosing to stay at our hotel. We certainly apologize for the issues you encountered which led to a disappointing stay. We have shared your feedback with the management team so adjustments can be made immediately. We hope you...More

    Reviewed 14 August 2017

    Terrible downgrades by the ESA corporate office (and I do NOT blame the hotel staff for this). This is in NO WAY an extended stay hotel. And I know what I'm talking about. I've probably stayed at 10 different ESA's - and this is by...More

    Thank Shanghai_Traveller1
    Response from 00esa, General Manager at Extended Stay America - Austin - Round Rock - NorthResponded 15 August 2017

    Thank you for your loyalty towards our brand and for your feedback. It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. Please be assured that we are taking steps...More

    Reviewed 13 August 2017 via mobile

    This place is absolutely disgusting. First and foremost my children and I got in super late, the lady at the front desk was extremely rude. I asked if there was a luggage trolley, she said "No, it's broke" and walked away. The entrance to the...More

    Thank Caroline H
    Response from 00esa, General Manager at Extended Stay America - Austin - Round Rock - NorthResponded 14 August 2017

    Caroline, we certainly apologize for the issues you encountered which led to a disappointing stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and...More

    Reviewed 2 August 2017 via mobile

    This place is disgusting and it stinks. The hallways smell terrible, and haven't been cleaned or vacuumed for an eternity. Even the elevator is atrocious. You find trash and towels in the stairwells and the parking lot is filled with trash and people working on...More

    Thank Stephen B
    Response from 00esa, General Manager at Extended Stay America - Austin - Round Rock - NorthResponded 2 August 2017

    Stephen, it is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what...More

    Reviewed 25 July 2017

    I checked, I actually thought I was a place for homeless people.... Got to my room, checked out my mattress and the mattress cover had holes in it and it was covered in hair. I went down stairs and expressed my concerns, they gave me...More

    Thank michelburkebarnes
    Response from 00esa, General Manager at Extended Stay America - Austin - Round Rock - NorthResponded 26 July 2017

    Thank you for your feedback. I am very disappointed to see that your feedback referenced the description of our hotel as "filthy". Our promise to our guest includes a commitment to providing a clean, fresh environment and I am very sorry that did not happen...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Airport Transportation
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$61 - US$102 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 138
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Priceline, Hotels.com, Expedia, Travelocity, Cancelon, TripOnline SA, Hotwire and Cheap Tickets so you can book your Extended Stay America - Austin - Round Rock - North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Round Rock
    • Also Known As
    • Extended Stayamerica Round Rock, Tx Hotel Round Rock ,
    • Extended Stay Round Rock ,
    • Round Rock Extended Stay
    Add Photo Photos
    Traveller (36)
    Room & Suite (9)
    Dining (1)
    Hotel & Grounds (29)
    Bathroom (5)
    Nearby
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    26.87 km away
     
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    26.83 km away
     
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    25.68 km away
     
    Nearby Restaurants
    Round Rock Donuts
    1,028 reviews
    .58 km away
    Ajo Restaurant
    38 reviews
    .63 km away
    Mambo House
    58 reviews
    .62 km away
    Urban Eat.Drink
    30 reviews
    .25 km away
    Nearby Attractions
    Round Rock Public Library
    34 reviews
    .73 km away
    Memorial Park
    47 reviews
    1.19 km away
    St. William Catholic Church
    24 reviews
    .71 km away
    Kawaii's
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    Questions & Answers
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    Room Tips
    "checkyour bedding, check on holes in mattress cover and check for hair and check to see if your mattress is..."
    Read review
    "train noise is loud at all hours. staff seems disinterested in helping guests."
    Read review
    "Don't Waste Your Money"
    Read review
    "stay away!"
    Read review
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