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Comfort Suites I-35 North

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78 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites I-35 North
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Showing 78: English reviews
Ruidoso Downs
Reviewed 22 February 2016 via mobile

It was a $69 room, For $132 a night. Nothing in the room was more than ok. The insulated piping underneath the wet bar was exposed and everything was very cheap. If I had time, I would have checked out as soon as I opened my door to my room and gone somewhere else. Like the Hilton for $10 more

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Helpful?
Thank Brad B
Los Angeles, California
Reviewed 4 November 2015

I visited Austin for a business trip and the overall experience was exceptional. My room was clean and the service was awesome. Jael is very friendly and professional and provided me with great customer service.

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Thank Victor R
Reviewed 1 November 2015 via mobile

I stayed here with some friends not only was the hotel nice and clean but the lady that helped me Jael wade was so nice friendly if she's not in management she should be she was always smiling very helpful

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Thank Ronald B
Reviewed 26 October 2015

I booked a suite for visiting family members. Upon arrival to their room, they phoned the front desk to inform them of urine, feces & hair on the toilet, yogurt lids stuck to the wall and nasal discharge smeared on the wall. The front desk clerk replied that there was no one there to assist with the matter but that...

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Thank Kris B
Frisco, Texas
Reviewed 8 October 2015

This is my second time this year needing a hotel for a quick overnight stay and Comfort Suites has fit the bill again. Selected based on price and location, the newly remodeled hotels are a definitely upgrade from past experiences of many years ago. A huge plus for my family, as I believe I mentioned in my review of the...

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Thank squirrel4569
Santa Fe, New Mexico
Reviewed 10 September 2015 via mobile

Hotel looks beautiful on the outside, you would think that they would communicate their doing renovations. I was going to stay for 3 days and checked out the next day I wouldn't even stay there had I not gotten in so late. I will Never stay at a Comfort Inn again but there are other great hotel for example the...

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Thank WillBrooks
comfortsuitesrr, Manager at Comfort Suites I-35 North, responded to this review

Thank you for your time. We are currently renovating and should be done soon. We will work hard to improve the issues you bring up. We hope you understand that we appreciate all our guest and want to give them the best value for their dollar. Our sincere apology for not meeting your expectations. Sincerely Hank Patel

Reviewed 8 September 2015 via mobile

To start off there was no greeting from front desk upon checking. Place is under construction, therefore you get the smell of paint etc as soon as you walk in. Room was ok in space but walls were cracked in some spots. You can tell it is an out dated comfort suites. Bed was like a rock. The only best...

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Helpful?
Thank Archii80
comfortsuitesrr, Manager at Comfort Suites I-35 North, responded to this review

Thank you for your feedback. We are renovating at this time. We will certainly address issue that you bring up. Our sincere apology as the experience you encountered is not our goal. We will work hard to make sure every guest is satisfied. Sincerely Hank Patel

Texarkana, Texas
Reviewed 23 August 2015 via mobile

I needed a short notice place to stay and picked this Comfort Inn because of it's price and location. It is an old and worn out hotel undergoing renovations. Not the cleanest place or roomy. I would suggest someplace else as there are a lot of options in the area that would be newer and better.

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Thank Bill F
comfortsuitesrr, Manager at Comfort Suites I-35 North, responded to this review

Our sincere apology, as you said we are renovating to make our place new again. We hope you try us out again after our renovation. We want to make sure all of our guest receive great value and comfortable stay.

Reviewed 16 August 2015 via mobile

Last minute stop in Round Rock. Nice and pretty on outside. Still under renovations though on inside. Arrived to room after midnight to half hot, half cool room. Called front desk and told that they just turned the a/c units back on at 11 pm. Room didn't cool off until after 2 am. Wait until renovations are completed.

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Thank Rhunter9122
comfortsuitesrr, Manager at Comfort Suites I-35 North, responded to this review

Thank you for your time. We are renovating and should be done pretty soon. We would love to have you stay with us again once we're finished. We strive to give our best service and accommodations. Hank Patel

Port Aransas, Texas
Reviewed 5 August 2015

The pool area was not very clean at all. So bad that the bracket that held the skimmer had broken off and been replaced and the broken one was still laying on the ground. There was trash laying around that by the way it had weathered i could tell it had been there a while. The hot tub had little...

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Thank bcrenshaw2015
comfortsuitesrr, Manager at Comfort Suites I-35 North, responded to this review

Our sincere apology, we will address the issues you bring up. We want to make sure our guest are satisfied with their stay. Please contact me if you have any other concerns. Hank patel Gm.tx089@choicehotels.com

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Suites I-35 North

Address: 609 Chisholm Trl, Round Rock, TX 78681-4343
Region: United States > Texas > Round Rock
Price Range: $114 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites I-35 North 2.5*
Number of rooms: 62
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Also Known As:
Comfort Suites i-35 North Hotel Round Rock
Comfort Suites Round Rock
Round Rock Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites I-35 North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The back side of the hotel is the quiet side.”
 of 5 bubbles jaltaman, 6 Nov 2014 | Read review
“If you need Ice get a room on the 1st or 3rd floor. No ice machine on the 2nd.”
 of 5 bubbles CarlC421, 30 Jun 2014 | Read review
“Ask for a room facing the back of the hotel instead of the facing the freeway. It would help with noise from the busy freeway.”
 of 5 bubbles SHUM8, 9 Mar 2014 | Read review
“Rooms on the south side are quieter.”
 of 5 bubbles janetnws, 4 Feb 2014 | Read review
“We wanted a room on top floor looking towards Austin (highway) but if you have a choice get a room facing away from the freeway. Not noisy (for us anyway) but the view looking towards Chisholm Trial Park is awesome”
 of 5 bubbles dennist185, 18 May 2013 | Read review
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