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Holiday Inn Austin North-Round Rock

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176 Reviews from our TripAdvisor Community

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Showing 169: English reviews
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McPherson
Reviewed 8 February 2017 via mobile

I don't know how anyone could have a disappointing stay at this hotel and in this location. I'm going to do everything in my power to get back here as long as Courtney and her staff are around. Every request was taken care of. The staff were all professionally dressed and available. My only regret is that I had one...

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Thank barrett68
Texas
Reviewed 30 December 2016 via mobile

I stayed here two nights for a work trip. The room was nice and the staff was friendly. They have a small bar and also a restaurant, but I did not try them so I can only review the room and hotel. I would stay here again.

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Thank Susan G
Sparta, New Jersey
Reviewed 18 December 2016 via mobile

Meets the Holiday Inn standard. Room was clean, breakfast was cooked to order, and the bar good for unwinding after work. There were a couple places to eat within walking distance and many in driving distance. Staff was friendly and engaging. I will stay here again.

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Thank SpartaBrian
Houston, Texas
Reviewed 11 December 2016 via mobile

I stayed here on Saturday night during a road trip. The room was clean and the front desk staff was polite. However, the sound proofing in the rooms was awful. I could here every activity and conversation in the neighboring rooms and hallway. There was a group of kids staying in the hotel for a contest at the sports complex...

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Thank Alicia B
IHGService, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear Alicia B, Thank you for your staying with us and providing us your valuable feedback regarding your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our front desk staff to be polite and rooms to be clean. However, we’re sorry we fell below your...

Tigard, Oregon
Reviewed 28 November 2016

We recently stayed here four nights while visiting family and it was a little disappointing. We had two rooms and in one room, the room keys never worked which meant numerous trips down to the front desk and on several occasions, the front desk clerk had to come up to open the door. In the second room, it seems as...

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Thank HARRY M
IHGService, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear Harry M, Thank you so much for your review of our hotel. We are pleased you liked the cleanliness of your room. However, we are sorry for the inconvenience you have experienced with your room keys and our breakfast selections and quality fell short of your expectations. We highly value views, opinions and feedback from our guests, as this...

Texas
Reviewed 8 November 2016

The Holiday Inn Austin North Round Rock appears to be a newer property in a good location in Round Rock. The hotel is located in a convenient area near I-35 with plenty of restaurants within walking distance. The property was clean and well lit. The room and common areas were also in very good condition. The room was as expected,...

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Thank stainged04
Keller, Texas
Reviewed 25 October 2016

Rooms are nice and clean. The restaurant recently had a menu change as well as a new chef named Ishmal (spelling?). Every single dish he prepares is top quality and better than most restaurant chains. I have access to about 8 restaurants within walking/driving distance I eat here every night!!

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Thank Jason Z
Mont Clare, Pennsylvania
Reviewed 23 September 2016 via mobile

When we drove up, the hotel looked new. We were hoping for a couple of days with a nice, clean room. Wrong! The room stunk, as did the hallway. They had sprayed to cover up cigarette smoke. So our no smoking was clearly not. The carpeting was filthy and even had a frayed patch in it. The nice comfortable chair...

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Thank Cheryl B
Courtney2370, General Manager at Holiday Inn Austin North-Round Rock, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Courtney G General Manager

Houston, Texas
Reviewed 2 September 2016 via mobile

I stayed here for 3 nights for work. The location is conveniently located to the freeway and to several restaurants. You can walk to most of the restaurants if you like. The lady that checked me in was nice as well as the waitress at breakfast. My only issue was the AC in the room. It had spurts of getting...

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Thank Kelakared
IHGService, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear Kelakared, Thank you for taking the time to write your review following your recent stay. It is lovely to hear you found our location convenient and greatly appreciate your kind words regarding our staff. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We have taken note of your valuable comments regarding...

Waco, Texas
Reviewed 1 September 2016 via mobile

Fairly new location. Clean, quite, felt at ease. Indoor pool and hot tub was nice. Girls enjoyed them. Family friendly. Easy in and out access and close to I35 for easy travel. Staff was nice, rooms clean. Attached restaurant for breakfast and I believe dinner. Breakfast was good, nice options, and kid friendly. Bar too, but I didn't visit so...

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1Thank Traveler254_12

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn–Austin/N. Round Rock is the newest and most modern, “full-service” hotel in the North Austin area. Conveniently located off I-35 and a short drive from downtown Austin, our beautiful 100% non-smoking hotel is within walking distance to a variety of dining options and just minutes from the Texas State Capital, UT, Austin-Bergstrom International Airport, Dell Diamond, Dell Headquarters, IBM, Lake Travis & Premium Outlet Center, as well as a variety of shopping destinations, entertainment and golf. ... more   less 

Additional Information about Holiday Inn Austin North-Round Rock

Address: 2370 Chisholm Trl, Round Rock, TX 78681-2030
Region: United States > Texas > Round Rock
Price Range: $134 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Austin North-Round Rock 3*
Number of rooms: 116
Reservation Options:
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Hotel Style:
#7 Family Hotel in Round Rock
#12 Business Hotel in Round Rock
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Austin North-Round Rock staff and other travellers.
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Louisville
2 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was great, just had to put a towel at the bottom of the door to cut out the light”
 of 5 bubbles MatthewHansen, 16 May 2015 | Read review
“we were on the first floor, 103. it was great location in hotel and easy access to the side door, where we parked.”
 of 5 bubbles asb1-houston, 29 Apr 2015 | Read review
“I would think they are all about the same. This is kind in the middle of nothing, so no real sights to enjoy”
 of 5 bubbles TravelinAgain10, 30 Mar 2015 | Read review
“They seemed flexible with the room requests. Watch out for the weekend sports complex events. They mentioned it books up and take all of the double bed rooms for the teams.”
 of 5 bubbles Beachykeen1976, 17 Mar 2015 | Read review
“All rooms are awesome. We were on the 4th floor in room 437 which was the top floor's westernmost room. We were very pleased. Middle School wrestlers, baseball teams and dance teams were apparently housed there over the weekend, but we only noticed them at breakfast, some in the pool and in the elevators: fairly sound-proofed rooms.”
 of 5 bubbles lilyt720, 11 Mar 2015 | Read review
5 of 5