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Hilton Garden Inn Austin/Round Rock

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Hilton Garden Inn Austin\/Round Rock
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435 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Austin/Round Rock
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San Antonio, Texas
Reviewed 15 February 2017

Clean rooms, friendly staff, walking distance to good restaurants (Chuys and Salt Grass)....app directions to hotel were a bit off but it was not a big deal...we had a great time with friends and our husbands closed the hotel bar! We would stay here again if the occasion arises!!

Review collected in partnership with Hilton Garden Inn
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Thank keris323
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for taking the time to write about your stay at Hilton Garden Inn Austin Round Rock. Our new Double Queen beds make a perfect fit for any sports group. We are thankful to have the opportunity to serve you. We hope to welcome you again soon!

Little Rock, Arkansas
Reviewed 13 February 2017

My stay was wonderful. The staff was always so friendly & helpful. My room was excellent. My bed was so comfortable. Food was delicious and really affordable. My check in/check out was very simple and quick.

Review collected in partnership with Hilton Garden Inn
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Thank A S
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

We appreciate the glowing comments you gave the Hilton Garden Inn Austin Round Rock on your recent visit. Thank you for choosing to stay with us during your travels, there are many choices in the area and we appreciate your business. If I can be of any assistance on a future trip please contact me directly.

Zapata, United States
Reviewed 13 February 2017

I have always had a great experience at Hilton Hotels especially being a Hilton Honors Member, It never fails every Stay is Perfect. I especially choose Hilton because of the great friendly staff and there wide variety of hotels nation wide always a Excellent experience to Stay at Hilton.

Review collected in partnership with Hilton Garden Inn
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Thank Raul R
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for your review. Excellence is the goal and we certainly do try to make sure each guest has an excellent experience. Thank you for being our guest and writing about your experience at Hilton Garden Inn Austin Round Rock!

Davidson, North Carolina
Reviewed 10 February 2017

The check in process was easy and hassle free. No complaints there. In terms of the room I wasn't a big fan of the bed and the pillows were pretty poor. I'm always surprised when a nice hotel goes cheap on the pillows. The room overall was nice. We were told that they were just updated in November so that...

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1Thank SteveMatthewP
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for taking the time to provide feedback regarding your stay. We always look forward to both positive and negative remarks. I will discuss all the comments with my team so we can improve the negative and continue with the positive. Please contact me directly if I can be of any further assistance

Reviewed 7 February 2017

Great location-close to freeway, restaurants, shopping, and more. Rooms are very large with regular Hilton amentities that you come to expect. They have a restaurant that serves breakfast and limited dinner items. The additional items in the small convenience area which includes beer & wine topped off the offerings. Our only downside was that we received a handicap room and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Carrie C
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

We want our guests to have the best possible visit on each stay; everything should meet or exceed your expectations. I am happy to hear you had some good experiences but sad to hear there were also areas of concern. We will work on improving the areas of concern and we hope you will give us another chance if your...

San Angelo, TX
Reviewed 5 February 2017 via mobile

I just spent a long weekend at this hotel. It had been recently updated and looks great! The staff remains friendly and helpful. My room was very clean and spacious. Need to have a hook for robe/clothing in the bathroom but not a big deal. This is my new favorite place to stay in the area for the price. The...

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Helpful?
Thank khrd
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for sharing your positive views regarding your stay at the Hilton Garden Inn Austin-Round Rock, we are pleased to hear everything went great during your visit. I will share your comments with my team so we can continue to provide a high level of satisfaction for our guests. We hope to have you as our guest again in...

Dallas, TX.
Reviewed 5 February 2017 via mobile

I am a Diamond Member and loyal Hilton property customer and have been for many years. I've stayed at this property many times without complaint but they really dropped the ball this time. I had rotator cuff surgery 8 weeks ago and my morning routine includes running very hot water on it and stretching in the shower. The water was...

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Thank Bulitlist
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

We value your patronage and we appreciate you taking the time to share your comments. I completely agree with you that these are issues that are not up to our standards. Comments from our guests are vitally important in helping us achieve our mission of being your first choice when traveling and enable us to continue to improve and I...

Houston1, United States
Reviewed 5 February 2017

Best stay I've had in Round Rock in a while. I prefer the Hilton Brand over the rest. I can always count on clean comfortable rooms and a healthy breakfast. Great for business or pleasure. The cost is inline with the other hotels in the area but just a step above in service. Why stay anywhere else when you can...

Review collected in partnership with Hilton Garden Inn
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Thank cherylwR3549GS
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for taking the time to review your hotel experience at Hilton Garden Inn Austin-Round Rock. We pride ourselves in providing excellent service and are happy to hear that it showed during your recent visit. We appreciate your comments and hope you will visit our hotel again if your travel plans call for you to be in this area.

Abilene, United States
Reviewed 2 February 2017

If you stay in the Round Rock area you need to spend the night at the HGI. Jayna R. does an amazing job at making sure all her customers are taken care of and feel welcome. I travel 35 weeks out of the year and I can tell you Jayna is one of the best I have ever seen.

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Thank Bart B
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for your review of the Hilton Garden Inn Austin Round Rock. I am pleased to hear that Jayna provided you with excellence in service. We love to see smiles on our guests faces and it is the driving force behind everything we do. Thanks.

Irvine, California, USA
Reviewed 1 February 2017 via mobile

This is one of the best Hilton Garden Inn locations I've stayed in. Recently refreshed and modern rooms. Nice decor, comfortable beds and inviting lobby. Great location off I~35 and close to some nice restaurant options. I'll stay there again when I'm in town for work.

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1Thank Brian H
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for your review of the NEWLY RENOVATED Hilton Garden Inn Austin-Round Rock. I am so pleased to hear that you enjoyed the new look of our guest rooms. We transformed our guest rooms into modern and functional spaces for our guests. Thank you again for staying with us, please come again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Hilton Garden Inn Austin/Round Rock hotel is stylish and sophisticated, offering you easy access to the Round Rock shopping outlets. We offer complimentary WiFi and cooked to order breakfast to help you feel right at home. ... more   less 

Additional Information about Hilton Garden Inn Austin/Round Rock

Address: 2310 N Interstate 35, Round Rock, TX 78681-2012
Region: United States > Texas > Round Rock
Price Range: $134 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Austin/Round Rock 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Austin/Round Rock Hotel Round Rock
Hilton Round Rock
Round Rock Hilton
Hotel Style:
#9 Family Hotel in Round Rock
#10 Business Hotel in Round Rock
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Austin/Round Rock staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Austin/Round Rock staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 3rd floor, looking out over the pool. It was very quiet.”
56feliciah, 10 Apr 2017 | Read review
“Check in on the Hilton app to chose your own room”
plumeria9, 13 Feb 2017 | Read review
“Super shuttle serves this hotel from Austin Airport.”
RP839, 19 Dec 2016 | Read review
“Do pick a room facing the highway. Can be very loud.”
anthonyp388, 9 Nov 2016 | Read review
“Great access to I-35”
EdPriceCharlotte, 25 Jun 2016 | Read review
5 of 5