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Staybridge Suites Austin-Round Rock

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Staybridge Suites Austin-Round Rock
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325 Reviews from our TripAdvisor Community

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Showing 324: English reviews
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Leicester, United Kingdom
Reviewed 4 days ago NEW

Upon checking in I was never informed that there was renovation/construction going on. Keep on sneezing coz of the dust but they manage to clean the hallway so I stayed for a few more days. However, the laundry area was also renovated and again I was never informed. The front desk told me that I should have been informed during...

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Helpful?
Thank vondervill
mkarsky, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

Hello! First I wish to thank you for taking the time to review our hotel, your input is very important to us. I do apologize for the miscommunication, the renovation notice is on our website but we still need to remind our guest during check in. I sincerely hope that you will give us another opportunity to be of service....

Reviewed 4 days ago NEW

Stayed two night for work related travel. David and his staff made the social nights excellent. The hotel is undergoing renovations, but I was never disturbed by the work. The rest of the hotel is neatly maintained, were it not for the signs, you might not know work was being done here.

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Helpful?
Thank Andrew M
mkarsky, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

Hello! Thank you for taking the time to review our hotel, your opinion is very important to us. I will share your positive comment with David and the rest of the Team. We look forward to your next visit! Warm regards, Maria K

Reviewed 2 weeks ago via mobile

I'm sure that this hotel will be better at some point, and I can see why they are remodeling but until it is finished you might rethink your traveling here. The room was decent enough but of course outdated. The check-in staff was a bit cold. (However it was later in evening.) The beds were comfortable but the breakfast was...

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Helpful?
Thank Bibleo
Management response:

Hello! I want to thank you for taking the time to review our hotel, your input is very important to us and helps us to better serve you. I understand that the remodeling of the property is a big inconvenience to our guest and I sincerely apologize. We are working hard to get the hotel up to date and making...

Texas Gulf Coast, Texas
Reviewed 14 February 2017 via mobile

David at the front desk did a excellent job. He was friendly and courteous. The social hour closes at 7:30 and I arrived right at 7:30 pm and he had the dinner staff wait until I checked in so I could get a plate to eat.

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Helpful?
Thank lacourseroxanne
Management response:

Hello! Thank you for taking the time to review our hotel, your input is very important to us! We do have a great Team here that takes pride in taking care of our guests. I will share you wonderful comments with David, I am sure it will make his day! We look forward to your next visit. Warm regards,

Reviewed 10 February 2017 via mobile

Great place to stay, awesome rooms great customer service and love the complementary meals great job for all!! The manager David did s great job on all my acomidations for my stay!! Thanks to all! I would recommend staybridge hotels to everyone I no! Great rooms felt like I was in an apartment back home!

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Helpful?
Thank Chris S
Management response:

Hello Chris, Thank you for taking the time to review the Staybridge Suites in Round Rock, TX We have a great Team here that takes a lot of pride in taking excellent care of our guests! I will share your comments with David and the rest of the Team! We look forward to your next visit! Warm regards,

Springdale, Utah
Reviewed 23 January 2017

We were in Round Rock for a medical emergency with my elderly parents. We needed a two bedroom suite. We needed to be able to hear if my parents needed us. We had called all over town and the Staybridge had a cancellation. We took the last room they had available. Their staff was amazing. I wish I could remember...

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Helpful?
Thank LexGigi
Management response:

Hello, Thank you for taking the time to review the Staybridges Suites in Round Rock TX. I am happy to hear that our Team took excellent care of you and your family during your stay. I hope that the next time you are in Austin you give us another opportunity to be of service, we will definitely look forward to...

Houston, Texas
Reviewed 16 January 2017

Excellent stay and convent to a lot of restraints and shopping. Very quiet location even as close as it is to the highway. Staff is very friendly and helpful.no issues to write about all positive. Will stay again

Review collected in partnership with this hotel
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Helpful?
Thank jamesstanley15
Management response:

Thank you! Your time is valuable and we appreciate the time spent on reviewing our hotel. I will share your comments with our Team, they work very hard to take care of our guests and your kind comments are very welcomed! Warm regards,

Georgetown, Texas
Reviewed 9 January 2017

Rooms were good size and worked for our family. Hallway was noisy and food area was crowded. It had amenities but because of construction you could use anything. The kitchen was a good size and living area was nice also.

Review collected in partnership with this hotel
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Helpful?
Thank tiffany o
IHGService, Guest Relations Manager at Staybridge Suites Austin-Round Rock, responded to this review

Dear tiffany o, Thank you for your writing us a review regarding your recent stay with us. We appreciate you in highlighting not only the bad but also the good points. I am pleased to know that you were completely satisfied with the size of our rooms, kitchen and living area. On the other hand, I regret to hear, though,...

Arlington, Texas
Reviewed 29 December 2016

While we were here, construction was happening on half the hotel. We were asked to move rooms as they didn't have one room we could stay in for multiple nights, which was a bit frustrating, but fine for the most part. I am hopeful, however, that the rooms we were in have not been renovated yet. The second room we...

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Helpful?
Thank Jessica L
Management response:

Hello! Thank you for taking the time to review our hotel. Please contact me directly the next time you are in the Round Rock area. Our hotel should be completely remodeled by the end of May, just in time for some summer fun! I look forward to hearing from you in the near future and to another opportunity to be...

Barrie, Canada
Reviewed 21 December 2016 via mobile

We have stayed in many IHG hotels and Staybridge Round Rock has the Best Staff Ever. Vanessa, Melanie, LaSonya, Delores, Antonine & of course the GM Keith. These guys will do anything for you. Breakfast every day & dinner Monday Tuesday & Wednesday! Can't wait to see you guys soon!

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Helpful?
Thank Madonna A
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

Madonna A. Thank you so much for your review. We pride ourselves on great customer service and are thrilled that you enjoyed your stay and that our team was able to meet you expectations. We look forward to your next stay. General Manager Keith M.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Versatile Suites. Swimming Pool. Hot Breakfast. Exercise Room. High-Speed Internet. Sound like the perfect place to live? At the Staybridge Suites in Round Rock, our extensive list of features and amenities come together to create a hotel experience that is truly unlike any other. And with Dell World Headquarters, Round Rock Premium Outlets, IKEA, Texas State University, Southwestern University, Round Rock Hospital, Scott & White and the Dell Diamond only minutes away, you ll never be to far from Your Place . That is, if you ever decide to leave. Staybridge Suites in Round Rock. Go ahead. Get Comfortable ... more   less 

Additional Information about Staybridge Suites Austin-Round Rock

Address: 520 I-35 South, GPS address 520 S. Morrell ST, Round Rock, TX 78681
Region: United States > Texas > Round Rock
Price Range: $164 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Austin-Round Rock 3*
Number of rooms: 81
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Also Known As:
Staybridge Suites Austin-Round Rock Hotel Round Rock
Staybridge Suites Round Rock
Hotel Style:
#3 Family Hotel in Round Rock
#5 Business Hotel in Round Rock
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Austin-Round Rock staff and other travellers.
1 question
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Manchester, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Should wait until they are done with the renovation.”
 of 5 bubbles vondervill, 22 Mar 2017 | Read review
“If you need 2 rooms consider the 2 bedroom suite. It has a nice living area and everyone gets their own private room & bath.”
 of 5 bubbles LexGigi, 23 Jan 2017 | Read review
“It is right off the freeway. Ask for a room facing away. But the roadnoise is not bad and really didn't keep me up.”
 of 5 bubbles DLeach1956, 25 Oct 2016 | Read review
“I always tip my housekeeping staff at any hotel I stay at. This hotel's staff always earns double from me. They're immaculate, and I appreciate that!”
 of 5 bubbles VenomousKate, 10 Oct 2016 | Read review
“Ask for a room on the Third/Fourth floor near the elevator, so you don't hear the train throughout the night.”
 of 5 bubbles , 12 Sep 2016 | Read review
5 of 5