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SpringHill Suites Austin Round Rock

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Traveller (36)
Room & Suite (44)
Dining (15)
Overview
  • Excellent53%
  • Very good27%
  • Average10%
  • Poor7%
  • Terrible3%
Travellers talk about
“front desk”(34 reviews)
“great staff”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star accommodation
All hotel details
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (240)
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239 results
Traveller rating
122
65
26
18
8
Traveller type
Time of year
LanguageEnglish
122
65
26
18
8
Show reviews that mention
All reviewsfront deskgreat staffroad constructionexercise roomhotel is locatedgreat customer servicevisiting familybusiness tripupon checkthe breakfast areaconvenient locationlillianaustinsinksofaikeahousekeeping
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1 - 5 of 239 reviews
Reviewed 2 weeks ago via mobile

We picked the SpringHill Suites because of points and proximity to Georgetown. It is a newer hotel that is clean enough and has more room than a standard hotel. The staff was accommodating and friendly. The included breakfast was good and plentiful. We were here...More

Thank HaleyVas15
Response from Brandon C, General Manager at SpringHill Suites Austin Round RockResponded 1 week ago

Thank you for your comments concerning your stay at Springhill Suites Austin Round Rock. We hope we have the opportunity to serve you again soon!

Reviewed 4 weeks ago via mobile

We stay for 13 days the hotel is perfectly clean always smell delicious, breakfast is more than fine always a fruit option, personnel is always kind and helpful. The location work great fue is. We love the new sofa. The only thing we miss was...More

Thank kiki10
Response from Brandon C, General Manager at SpringHill Suites Austin Round RockResponded 3 weeks ago

Thank you for your review of the Springhill Suites Austin Round Rock. So glad you enjoyed the new trundle beds. I am sorry you missed the whirlpool, in order to enlarge our Fitness Center we had to sacrifice the whirlpool. I hope you had the...More

Reviewed 4 weeks ago via mobile

My daughter and I stayed overnight after attending a live performance of Beauty and the Beast. The hotel was accommodating as usual for a Springhill. Bonus: we met a super nice family at breakfast and had a Vee nice conversation as we all taught my...More

Thank Margo J
Response from Brandon C, General Manager at SpringHill Suites Austin Round RockResponded 4 weeks ago

We appreciate the glowing comments you gave our hotel on your recent visit. Thank you for choosing to stay with us during your travels, there are many choices in the area and we appreciate your business. If I can be of any assistance on a...More

Reviewed June 11, 2018 via mobile

Good things: the bathrooms and the beds were clean and comfortable. The bed was really nice. They had a mix of hard and soft pillows which was great because I like a hard pill in my husband likes a soft pillow. The breakfast was really...More

Thank Julie F
Response from Brandon C, General Manager at SpringHill Suites Austin Round RockResponded 4 weeks ago

Thank you for sharing your comments online regarding your experience with us. We regret that you weren’t able to give us a perfect score because of the issue you mentioned. We are glad to hear that the other aspects of your stay went well. I...More

Reviewed June 8, 2018

I stay at Marriott's all across the US. The front desk clerk, Alexis, was courteous, professional, kind and very welcoming. The free breakfast was the standard free breakfast that some Marriott's offer. I've stayed at a few SpringHills in different cities, and this one is...More

1  Thank Trisha C
Response from Brandon C, General Manager at SpringHill Suites Austin Round RockResponded 4 weeks ago

Thank you for recognizing the great level of service provided by our Alexis, we take great pride in our associates. We hope your travels bring you back into the area and that you will choose to stay with us again. If I can be of...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$88 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Round Rock
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$88 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Round Rock
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Photos
Traveller (36)
Room & Suite (44)
Dining (15)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Tanisha H
January 8, 2018|
AnswerShow all 2 answers
Response from Scott N | Reviewed this property |
I was there on a week day. Usually it starts at 7:00 on weekends at this Hotel brand.
1
Vote
Toes5108
May 26, 2017|
AnswerShow all 4 answers
Response from amslife | Reviewed this property |
well they were just in the news, shut down fir Legionaires disease; I'm guessing people have gotten bedvugs there. just a hunch. lots of maintenance deferral and sanitation issues and bedbugs would be par
1
Vote
Room Tips
"Don't come here until changes are made."
Read review
"The back side of the hotel gets you a room that overlooks a parking lot with really, really bright lights!"
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"The room we had on the first floor was excellent."
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"Avoid this hotel until renovations are done. Even then, who knows if the attention to detail will be up to..."
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