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Candlewood Suites Austin-Round Rock

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Traveller (11)
Room & Suite (22)
Dining (2)
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Overview
  • Excellent46%
  • Very good24%
  • Average12%
  • Poor11%
  • Terrible7%
Travellers talk about
“stove top”(3 reviews)
“queen bed”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
2 Star Hotel
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Additional information
Offers from Candlewood Suites Austin-Round Rock
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (112)
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All reviewsfree laundry facilitiesstove topqueen bedwould recommend this hotel to anyonerooms are cleankitchenettewednesdaymaintenancehighwayconvenienceaustinaccommodations
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Hotel's Favourite
Reviewed 3 weeks ago

Stayed at this hotel for 2 nights and really enjoyed my stay! The staff was nice, the location was easy to find and there was plenty of parking available. My room was huge and very accommodating as well. As for the slight problem - the...More

Thank depechegirl02
Reviewed April 18, 2018

There is nothing special about this Cottonwood Suites other than its close proximity to one of Texas' greatest attractions, Dell Diamond, home of the Round Rock Express, designed by Hall of Famer Nolan Ryan. Check in was a breeze, the room comfortable, refrigerator, coffee maker,...More

Thank Manbyk
Response from CandlewoodSuitesTeam, General Manager at Candlewood Suites Austin-Round RockResponded April 28, 2018

Dear Valued Guest, Thank you for taking the time to leave a review of your recent stay with us here at the Candlewood Suites Round Rock. The city of Round Rock is under large growth and we hope that with the new changes being made...More

Reviewed April 8, 2018

Having worked in hospitality for over 15 years, I understand the importance of curb appeal and first impressions. I did not like the overall first impression of the hotel as I entered, checked-in, and proceeded to my room. There was dirt, crumbs, and such all...More

Thank Valentin C
Response from IHGService, Guest Relations Manager at Candlewood Suites Austin-Round RockResponded April 23, 2018

Hello Valentin C, Thank you for sharing your thoughts and making us a part of this trip to Round Rock. We do the best we can go beyond the standards set by IHG in the upkeep and maintenance of our property but I'm sorry this...More

Reviewed March 21, 2018

First time in a Candlewood Suites . It was OK. Certainly better than the extended stay type of hotel. Room was a decent size. Clean comfortable. Everything worked . Had things in the kitchen area. But very basic. Was disappointed to learn that because I...More

Thank lightfader
Response from CandlewoodSuitesTeam, General Manager at Candlewood Suites Austin-Round RockResponded April 3, 2018

Thank you for taking the time to give us your feedback. It's our goal to make each and every guest satisfied with their stay. We try to have the basics of what you need in the rooms because we have much more specific items in...More

Reviewed December 10, 2017 via mobile

Our toddler started vomiting at 2am- I called the front desk and asked if I could get new bed sheets. They guy (Brian) said he was the only one working and couldn't help us. I asked if I could just meet him at the front...More

Thank Lacy C
Response from IHGService, Guest Relations Manager at Candlewood Suites Austin-Round RockResponded December 28, 2017

Hi Lacy C, Thanks for staying and for taking the time to share your experience with us. I understand that the condition of the hotel room you were given was not to your satisfaction. Furthermore, the overall level of service you received was not of...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$88 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Round Rock
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Round Rock
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (22)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Barbara G
May 8, 2016|
AnswerShow all 2 answers
Response from Thomas K | Reviewed this property |
Usually 3 but they are often accommodating especially if they have an empty room from the night before
0
Votes
Room Tips
"Avoid rooms 230-235"
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"Try to get a room on the opposite side to the highway."
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"Pet friendly"
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"1st or 2nd floor"
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