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All reviewsthe holiday inncracker barrelcinnamon rollsfront deskthe breakfast areareduced ratesaltgrass steakhousethe main highwayrudy's bbqparking lotnext morningstayed one nightbiscuits and gravymini fridgeking bedroom was spaciousroad noise
The date I stayed was the same day as UT Austin's graduation and I couldn't find any decent hotels with the reasonable price. So I decided to stay in Round Rock since I had to travel to North next day. The location was actually very...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Round RockResponded June 5, 2017
Thank you for your detailed review regarding your experience with us and for staying at our property. I am happy you chose our hotel and appreciated our hotel location for your travel needs but I apologize if it was negatively affected by the...More
In town for a wedding. We had points for two rooms and paid for one. The hotel is being renovated which doesn't usually bother me but this one did. The room had a different layout which wasn't bad, but it definitely could use the renovation....More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Round RockResponded May 17, 2017
Thank you for your feedback regarding your stay at Holiday Inn Express Austin Round Rock, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient.
I stayed at this hotel back in February and have written and called them a dozen times and they just got back to me now, April 11th. I had a complaint that I booked a room online for $175 and when I got to the...More
Undergoing renovations during our stay. Though we were not disturbed, we felt short-changed. Breakfast in temporary room with bad food. Pool not functioning which was disappointing. We stayed in a room not yet renovated, which was awful with stained carpet; toilet handle came off; as...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Round RockResponded May 12, 2017
Thank you for staying with us and for leaving a review. It is unfortunate that you were not able to fully enjoy your stay with us due to the breakfast selection, the condition of the pool and the smoke alarm that malfunctioned. Please...More
I have been I IHG club remember for years. I was told oh that don't matter if you not a gold member. When I made the reservation I was not told they were renovating. So we had to go in the back of the hotel...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Round RockResponded March 5, 2017
First of all, thank you very much for your recent stay at our Holiday Inn Express Austin Round Rock, TX and for being an IHG Rewards Club member. I am so sorry to see you did not enjoy your overall experience with us,...More
Response from Micheal W | Reviewed this property |
Hi Barabra...I'm afraid I can't answer either of your questions...we were in Round Tock in late October, so no idea about construction...and.....we were only there briefly and never went to Cracker Barrel....