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Holiday Inn Express Round Rock

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Holiday Inn Express Round Rock
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125 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Round Rock
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Showing 122: English reviews
austin
Reviewed 17 March 2015

Spring Break and South By Southwest were going on so every hotel room in the city was booked. Despite there being a FULL house, everything was clean, maintained and staff worked cheerfuly. There was a whole bus load of kids in the breakfast area and the woman working there was still checking at each table of guests to see if...

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Helpful?
Thank kariesue
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Thank you for taking your time to write this review. Our goal each day is to make sure guests will want to return. We look forward to your next visit.

Plano, Texas
Reviewed 16 March 2015

Stayed here with the grand kids and found the hotel to good place to stay with kids. The staff was friendly and helpful. The room was quiet and clean. The location was convenient to the freeway. The address was a little misleading in that the location is not actually on IH 35 or it's feeder road. If you miss the...

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Helpful?
Thank Robert C
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Thank you! We love to hear from our guests. We hope that we will be your hotel of choice if you return to this area.

San Diego, California
Reviewed 12 March 2015

We held the Walker Family Reunion here and got both great rooms and wonderful support from the staff. We were able to use the common area to visit, exchange pictures and enjoy our time together. The staff went out of their way to ensure we were comfortable. The rooms were great, everyone said so. The beds and bedding were especially...

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1Thank Walker S
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

We appreciate your letting us know about your stay. Guests deserve the best. When we meet our goal, we are delighted. If you are ever in the area again, please come see us.

Reviewed 8 January 2015

My husband, 15 month old daughter and I stood at this Hotel for a total of 3 weeks. We were in town for my husbands work and we came along. We stayed through Christmas & New Years and a week after. The rooms have alot of space, the location is great with everything near by. The service here is AMAZING....

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Thank toreygarcia
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Guests like your family make us want to come to work everyday. We will certainly miss you all also. Be careful traveling. We'll be looking forward to your next visit.

Killeen, Texas
Reviewed 23 December 2014

Racist, Rude Front Desk Staff, and Felt Unwelcomed The negative piece of my visit there was brought on by one of the front desk staff, Kristina who had a terrible mentality when we touched base to reserve a room. Clearly a few Inns have the capacity to give a level Government rate, yet she was providing for me a few...

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Helpful?
Thank Johnny B
Frances L, Manager at Holiday Inn Express Round Rock, responded to this review

We here at the Holiday Inn Express and Suites are very sorry to hear about your experience with us. We did not give you the attention to which you were entitled too. The Government rate is a rate that we have no control over so there are times that it may be higher than our best flex rate. Christina is...

New York City, New York
Reviewed 12 November 2014

Had a great weekend at this hotel. Great location, wonderful staff and the room was clean and huge ! The free breakfast was the fuel we needed to withstand the long days at the track. Highly recommended.

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Thank alexina1952
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

We are so delighted that your stay here met your expectations. Guests deserve the best, and we delivered. Thank you for letting us know.

SPRING
Reviewed 10 November 2014

We stayed here one night while seeing the local sights. We had some trivial maintenance/housekeeping issues with our room, nothing serious, just some difficulty with the telephone and shower drain. Upon checkout we reported these items as needing to be addressed for future guests and the desk agent, Frances, could not have been nicer or more apologetic. Beds were comfortable...

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Thank MaxmimiSpring
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

You have made our day! Thank you for letting us that you enjoyed your stay with us. Sometimes things happen that need correction, and we are always grateful when guests give us a chance to correct things. We hope to see you again.

Maryville, Missouri
Reviewed 22 October 2014

This is the second time at the hotel and both times have been really enjoyable. The beds are extremely comfortable which is not always the case when staying at a hotel. The hotel is always kept clean. I have never had any issues. In addition, the staff has always been extremely helpful. My last visit I was in need of...

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Thank fektiongirl1
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Thank you! Guest satisfaction is a top priority at this hotel. Your comments made our day! We look forward to your next visit.

Halifax, Canada
Reviewed 15 October 2014

The room was very clean and the service was excellent. The breakfast had something for everyone. The business service centre is easy to use and located right near the lobby door. The staff were helpful and the shower was just the right pressure.

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Thank bluewater08
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Thank you! We loved having you as our guest. We delight in making guests enjoy their stay. Come back soon.

US
Reviewed 29 September 2014

Corporate needs to tear this place down or gut it. Rip up the carpet. Overhaul the ventilation systems. Get rid of the 80's silk flowers. It was the dirtiest HI that I have stayed at, but I didn't select it, or check reviews for my friend. My bad.

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Helpful?
Thank ltiss
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Please accept a sincere apology. We clearly did not give you the stay to which you were entitled. All the areas you mentioned have been addressed with the appropriate department. Thank you for letting us know.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
We love fresh, we love new, we love our hotel and, we love you! That is why our staff will be working around the clock to make our transition from a Holiday Inn Hotel & Suites into a Holiday Inn Express as smooth as possible. The Express brand was created for families and business travelers alike. The anticipated completion date for our conversion will be early to mid-June. We feel confident that this conversion will be a success, thanks to our wonderful guests and staff. This property was a recipient of The Intercontinental Hotels Group Quality Excellence Award. The Holiday Inn Austin-Round Rock is where luxury, convenience and affordability await you. We offer our guests quality accommodations in beautifully decorated spacious suites. Every guest is welcomed by our friendly, professional staff who is dedicated to making each stay a pleasant, safe, and memorable experience.Our property is conveniently located in the heart of the sports capital of Texas. The Holiday Inn Hotel and Suites is located on IH 35 N, just minutes from several major employment and recreation sites. Dell Computers, Texas State University, Teco Westinghouse, Cypress Semiconductors, Dell Diamond (home of the Round Rock Express baseball team), Old Settler s Park, the new Round Rock Premium Outlet mall are all within just 5 miles of the Holiday Inn. To add to the convenience factor, we have several wonderful restaurants that border the hotel. ... more   less 

Additional Information about Holiday Inn Express Round Rock

Address: 2340 N Interstate 35, Round Rock, TX 78681-2012
Region: United States > Texas > Round Rock
Price Range: $134 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Round Rock 3*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Round Rock Hotel Round Rock
Holiday Inn Round Rock
Round Rock Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Round Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No real idea - it was quiet on the 1st floor.”
 of 5 bubbles francoisb794, 20 Jul 2016 | Read review
“Stay at the holiday inn that's a half mile north.”
 of 5 bubbles Lehotelconnoisseur, 22 Jun 2016 | Read review
“My room with the sticky floor was on the 3rd floor, so avoid the 3rd floor.”
 of 5 bubbles UTLAWgrad, 6 May 2016 | Read review
“Air conditioner is right next to bed in 201 and had to be shut down during the night as it was too noisy.”
 of 5 bubbles Sky61, 10 Dec 2015 | Read review
“away from elevators and ice machines, 3rd floor preferable so don't hear people walking on ceiling.”
 of 5 bubbles ODeu, 11 Apr 2015 | Read review
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