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Austin Marriott North

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310 Reviews from our TripAdvisor Community

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Showing 301: English reviews
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Honolulu, Hawaii
Reviewed 1 week ago

I traveled for business, but left feeling like family part of the family. From the front desk and housekeeping, everyone was great! The Manager Amber Gong(spelling?) one of a kind, I had mentioned that I am from Hawaii, and she said she used to live there as well. She truly has that welcoming "ALOHA" spirit. She was always smiling and...

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Thank Westyy08
Houston, Texas
Reviewed 4 weeks ago

Stayed one night. Front desk was courteous. Check-In fast. Room was very clean and bed-sheets were fresh & crispy. Bathroom was clean and all amenities available. Large room & quiet. Breakfast was great.

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Helpful?
Thank AAHou
Austin M, Guest Relations Manager at Austin Marriott North, responded to this review

Dear AAHou, Thank you for the superb review! We work hard to provide outstanding experiences for our guests and I'm delighted we achieved that goal for you. If there is anything we can do to make your next stay more enjoyable, please let me know. Thank you again for staying with us and we hope to see you the next...

New York
Reviewed 17 March 2017

Positives 1. Room was quiet and clean. Negatives 1. Silver Marriott Membership carries zero benefit in this hotel...not even a thank you for being a member. 2. Corporate rate entitled me to breakfast vouchers which were not provided to me or any of my colleagues. Needed to explicitly ask for them and they were furnished begrudgingly. 3. No USB charging...

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Thank easy-andy
Plano, Texas
Reviewed 16 March 2017 via mobile

My husband and I stayed here at the last min for our anniversary and I have to say it was one of the best hotels we have ever stayed at! They gave us a free bottle of champagne and chocolate covered strawberries. The room was super clean. We got free breakfast. It's in the perfect location. Absolutely wonderful!! I highly...

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Thank jbrown51193
Reviewed 13 March 2017 via mobile

Solid choice for business travel in Round Rock area. Walking distance to several restaurants and the hotel has all amenities you would need. Strong gym and indoor pool as well. One caveat- it wouldn't be the best choice if sharing a room with a colleague as the bathroom doors are opaque glass and don't lend as much privacy as one...

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Thank Ron R
Austin M, Guest Relations Manager at Austin Marriott North, responded to this review

Dear Ron R, Thank you for taking the time to review your stay! We work hard to provide outstanding experiences for our guests and I'm delighted we achieved that goal for you. I want to apologize about not meeting your privacy needs due to the glass bathroom door.I have shared this review with our Head of Engineer. Thank you again...

San Antonio, Texas
Reviewed 5 March 2017 via mobile

My family and I stayed at this hotel while in town for a volleyball tournament. We enjoyed our stay. Friendly staff. Plus, there are several nice restaurants across the street and within a short walking distance.

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Thank slgsanchez
Austin M, Guest Relations Manager at Austin Marriott North, responded to this review

Dear slgsanchez, Thank you for the superb review! We work hard to provide outstanding experiences for our guests and I'm delighted we achieved that goal for you. If there is anything we can do to make your next stay more enjoyable, please let me know. Thank you again for staying with us and we hope to see you the next...

Houston, TX
Reviewed 3 March 2017

Recently my husband & I traveled to Round Rock and stayed at the Marriott North and we're less than impressed with the quality of our stay. The front desk folks were fabulous - I'll give them that, but once you get to your room it all goes down hill from there. None of the rooms have USB charging ports, they...

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2Thank lsullivan68
Austin M, Guest Relations Manager at Austin Marriott North, responded to this review

Dear lsullivan68, Thank you for taking the time to provide feedback from your recent stay. I am disappointed we did not make a better impression and I would like to apologize for your experience in our restaurant and for the issues in the sleeping room. I have reviewed your comments with our team so we may improve our services moving...

Omaha, Nebraska
Reviewed 15 February 2017

I think the bed (sleeping on a cloud) was the highlight of this trip. The rooms were pretty small (even on the "executive floor"), the corresponding lounge was a great bonus. The staff (from the front desk to the people who clean the rooms or hotel) were kind, courteous, and helpful.

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Thank EmilyAnderson86
Austin M, Guest Relations Manager at Austin Marriott North, responded to this review

Dear EmilyAnderson86, Thank you for the superb review! We work hard to provide outstanding experiences for our guests and I'm delighted we achieved that goal for you. If there is anything we can do to make your next stay more enjoyable, please let me know. Thank you again for staying with us and we hope to see you the next...

houston texas
Reviewed 8 February 2017 via mobile

Staying with my daughter overnight. She's a member so we were on concierge level. Good selection of non alcoholic beverages and snacks. Unfortunately we were too late for breakfast downstairs. I used the pool twice for my rehabilitation exercises and it was perfect. Even has appropriate music. My daughter used her computer for work related stuff and found it slow,...

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Thank Marily S
Austin M, Guest Relations Manager at Austin Marriott North, responded to this review

Thank you for the superb review! We work hard to provide outstanding experiences for our guests and I'm delighted we achieved that goal for you. If there is anything we can do to make your next stay more enjoyable, please let me know. Thank you again for staying with us and we hope to see you the next time you...

Reviewed 5 February 2017

Stayed here for a recent conference. The experience was a mixed bag. My room was nice, but stray hairs populated the bathroom. The food at the restaurant was very good, in some cases it bordered on excellent, but the service was quite slow and received several complaints from guests during my stay, I asked for an upper floor and distance...

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Helpful?
Thank Ed L
Management response:

Dear Ed, Thank you for taking the time to provide feedback from your recent stay. I am disappointed we did not make a better impression; we do our best to provide comfortable accommodations and outstanding service, but it is apparent we failed for you on several different fronts. I have reviewed your comments with our team so we may improve...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Ranked among the best in guest satisfaction, the award-winning Austin Marriott North defines superior service and amenities. The only full-service hotel in Round Rock, TX and a gem among hotels near Pflugerville, TX, our hotel offers a convenient location in La Frontera E-Commerce Park near Dell Headquarters, Hewlett Packard, Samsung and IBM. Come stay with us at our Round Rock, TX hotel! We are ready to offer you superior service and excellent amenities for a fantastic stay in North Austin, Texas. ... more   less 

Additional Information about Austin Marriott North

Address: 2600 La Frontera Blvd, Round Rock, TX 78681-7970
Region: United States > Texas > Round Rock
Price Range: $151 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Austin Marriott North 3.5*
Number of rooms: 291
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Also Known As:
Austin Marriott North Hotel Round Rock
Marriott Round Rock
Marriott Hotel Round Rock
Round Rock Marriott
Hotel Style:
#5 Family Hotel in Round Rock
#8 Business Hotel in Round Rock
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Questions & Answers

Here's what travellers have asked, with answers from Austin Marriott North staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Everything was good. So nothing special to ask”
AAHou, 28 Mar 2017 | Read review
“Go for the concierge floors. The lounge is excellent and open 7 days!”
rrcottrell, 15 Oct 2016 | Read review
“Get a room without connection doors. otherwise you may hear everything your neigbour said or vice versa”
  • view from room
boq598, 10 Aug 2016 | Read review
“A typical Marriott property! Excellent!”
515wlp, 21 Jul 2016 | Read review
“If you are debating on arriving Sunday or Monday for business; Sunday offers more room selection.”
mikekI3768PC, 23 May 2016 | Read review
5 of 5