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WoodSpring Suites Austin Round Rock

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Traveller (18)
Room & Suite (19)
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Overview
  • Excellent60%
  • Very good12%
  • Average4%
  • Poor5%
  • Terrible19%
Travellers talk about
AMENITIES
Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (72)
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14
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LanguageEnglish
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14
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All reviewsextended stayslight odorfull size refrigeratorenjoyed my staygreat staffrooms are cleana great stayaustin areateratxmicrowaveratesmaintenancebugs
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1 - 5 of 72 reviews
Reviewed today via mobile

I’ve had problems here from the beginning. Most recently I went to get clean towels. Staying here for a week. They told me there’s an extra charge for clean towels. I’ve never had to pay extra for clean towels. You’re better off staying somewhere else....More

Thank Yuriy M
Reviewed 1 week ago

I am starting my third week at this location. WiFi authentication has been an issue since Day 1. Other than that I love this place. Nice A/C but buy WiFi, the free version makes issues with Linux OS internet connections... I have been called the...More

Thank RevBarryWillieBlack
Response from Julia R, Guest Relations at WoodSpring Suites Austin Round RockResponded 1 week ago

Thank you for your feedback. We appreciate knowing the details about your WiFi issues and we are sorry for the connection issues you are having. Has this been resolved? We hope so and that your overall stay remains a very positive one.

Reviewed April 7, 2018

IO made a reservation on their website including giving them my credit card info and they gave away my room. I went to check in at 11pm and they said they had given my room away despite showing m,y reservation in their system. They then...More

1  Thank Jason W
Response from Julia R, Guest Relations at WoodSpring Suites Austin Round RockResponded April 13, 2018

Thank you for your feedback and for sharing your very unpleasant experience. We apologize for the great inconvenience of arriving late for your reserved room and then being told the hotel was fully booked. That is certainly not the first impression we were aiming for…....More

Reviewed February 23, 2018 via mobile

One of the worst hotels I’ve ever stayed at if you’re thinking about staying at WoodSpring suites you’re better off staying at a Motel 6 Employees speak to guest very rudely ac wasn’t working microwave was dirty employees are hardly at the front desk during...More

Thank Mario S
Response from Julia R, Guest Relations Corporate Liaison at WoodSpring Suites Austin Round RockResponded February 26, 2018

Thank you for taking the time to provide us with feedback on your stay. We value your comments and are so sorry to hear that your experience was a negative one during this stay. We are passing your comments to the hotel and looking into...More

Reviewed December 1, 2017 via mobile

My family and I stayed at the Woodsprings several times. Its a very good clean hotel. The staff (Angela) was amazing she always made us feel at home. Very friendly people. We will definitely stay here again. 👍👍

Thank Amanda D
Response from Heather L, Guest Relations Manager at WoodSpring Suites Austin Round RockResponded December 19, 2017

We are pleased you enjoyed your time with us. We certainly enjoyed having you stay with us and hope you will be able to visit again.

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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$59 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms, Suites, Smoking rooms available
Details
Price range
US$59 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms, Suites, Smoking rooms available
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Traveller (18)
Room & Suite (19)
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Room Tips
"Very Basic, no services, charges for every little thing."
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"Exterior and Stairwell doors are loud. if you want quiet then avoid rooms near these."
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"DOn't stay here!"
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"The kitchen is OK. Spend $40.00 at Walmart three miles away for a rollling wood top cart and you can add so..."
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