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BEST WESTERN Executive Inn

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BEST WESTERN Executive Inn
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429 Reviews from our TripAdvisor Community

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Showing 426: English reviews
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little, United States
Reviewed 3 days ago NEW

It's an old style motel, has updates, but it's surface updates, for the same price, you can get a much nicer room. The beds are not the most comfortable and in this instance you don't quite get what you pay for here.

Review collected in partnership with Best Western
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Helpful?
Thank 467tammyv
Ladonna W, General Manager at BEST WESTERN Executive Inn, responded to this review

Dear 467tammyv, Thank you for taking the time to review our hotel. I am very sorry to hear that your stay was not up to par. We are in the process of finishing up some renovations and have many more just around the corner. We hope that you will give our hotel another try. Take care and hopefully we'll have...

Houston, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I have never seen a more friendly and dedicated staff at any hotel before. Cheryl makes sure you have everything you need and has some wonderful suggestions if you need any; and Jael, Anna, also LaDonna are just as welcoming. The place has had some new renovations done recently and is always clean. I have stayed several times before and...

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Helpful?
Thank 285markf
About Hotel's Favourite Review
Ladonna W, General Manager at BEST WESTERN Executive Inn, responded to this review

Dear 285markf, We appreciate you taking the time to give us such an outstanding review ! We take pride in going above and beyond for our guests. Take care and we will see you soon !!

College Station, Texas
Reviewed 1 week ago via mobile

My husband and I booked a wine tour before I realized it was SXSW week in Austin. All of our normal hotels in the city were booked solid so we looked in Round Rock. This hotel is a little older, old Holiday Inn style but VERY clean, smelled wonderful and I liked that there was a small fridge to put...

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Helpful?
Thank Jenny W
Ladonna W, General Manager at BEST WESTERN Executive Inn, responded to this review

Dear Jenny W, Thank you so much for all the kind words spoken about our hotel. I am pleased to hear that Cheryl was very helpful at check-in and that Casa Garcias was a perfect fit for dinner. We look forward to seeing you next time you're in town ! Take care !

Chicago, Illinois
Reviewed 1 week ago

Our check-in experience set the tone for our stay here - both Cheryl and Ladonna were so welcoming and friendly. Cheryl and Ladonna helped provide us with ideas for sightseeing in the area, which was a huge help considering we were not familiar with the local area. They were extremely courteous and went out of their way to make our...

Review collected in partnership with Best Western
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Helpful?
Thank Raimie
Ladonna W, General Manager at BEST WESTERN Executive Inn, responded to this review

Dear Raimie, Thank you for the five star review of our hotel ! We are so glad to hear we set the tone for your vacation ! We take pride in catering to our guests and making them feel like family. If you're back in the area please stop in and stay with us. Take care and see you soon...

Carrollton, Texas
Reviewed 1 week ago via mobile

I attempted to stay at this hotel. If you require a comfortable night's rest, do not stay here. I attempted to get a refund & they required me to check out another room. Even after checking out a room with the same horrible mattress as the first. They still wouldn't give me a refund. Not sure what is going on...

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Helpful?
Thank Tabrina H
Ladonna W, General Manager at BEST WESTERN Executive Inn, responded to this review

Dear Tabrina H, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. We have made several upgrades to our property and have many more just around the corner. If you're in the area and need a place to stay,...

Austin, Texas
Reviewed 1 week ago

The exterior is not much to look at, but don't let it full you. One of the best Best Western type category motels I've stayed at. I stayed during sxsw so price was high, so that's the reason for a lower score in that catagory, but still not bad considering. Staff is extremely friendly and breakfast was very good. LOTS...

Review collected in partnership with Best Western
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Helpful?
Thank patrickcR2362SL
Ladonna W, General Manager at BEST WESTERN Executive Inn, responded to this review

Dear PatrickcR2362SL, Thank you for your review ! I am so glad to hear our staff was extremely friendly and that you enjoyed our breakfast ! SXSW is such a busy time of year with close to half a million people who visit the city for the music/film festival. We look forward to welcoming you back next year ! If...

Denton, Texas
Reviewed 1 week ago

Everything was great and awesome guest service and she was very polite. Made sure she tool care of us. I will stay again and recommend to be staying again the area was nice as well the beds was very comfortable.

Review collected in partnership with Best Western
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Helpful?
Thank jennetta2015
Ladonna W, General Manager at BEST WESTERN Executive Inn, responded to this review

Dear Jennetta2015, Thank you for your review ! We are so pleased you enjoyed your stay at our hotel. We will see you on your next trip to Round Rock, Texas !

Dallas, United States
Reviewed 2 weeks ago

Decent budget hotel. Staff was very pleasant. Hotel has new renovations and decor. Bed wasn't very comfortable, and pillows were horrible. Noise coming in from the highway was pretty loud. Not recommended for light sleepers.

Review collected in partnership with Best Western
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Helpful?
Thank pedrosX4760FR
Ladonna W, General Manager at BEST WESTERN Executive Inn, responded to this review

Dear Traveler, Thank you for taking the time to review our hotel. I am very sorry to hear that a few things throughout your stay did not meet your expectations. We have made many upgrades to our property and have many more just around the corner that we are very excited about; replacing all mattresses is one of them. We...

United States
Reviewed 2 weeks ago

Have stayed several times and will stay several more. Have always encountered very friendly and helpful staff. They truly care and treat you like friends. The atmosphere has always been very homey and relaxing. Amazing breakfast and very clean rooms. Have never found it any other way. You will truly love your stay here.

Review collected in partnership with Best Western
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Helpful?
Thank Kimbra P
Ladonna W, General Manager at BEST WESTERN Executive Inn, responded to this review

Dear Kimbra P, Thank you for such an amazing review ! We have an exceptional staff here at our hotel who genuinely love going above and beyond for guests. We look forward to your next stay !

Fremont, California
Reviewed 3 weeks ago

Although the hotel is clean and comfortable, it was noisy from the freeway. There was no elevator to second floor for ease of taking up the suitcases. The plus was the YMCA allowing guests to use their gym for 3 days.

Review collected in partnership with Best Western
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Helpful?
Thank Gloria M
Ladonna W, General Manager at BEST WESTERN Executive Inn, responded to this review

Dear Gloria M, We appreciate you taking the time to provide us with feedback about your stay. I am very sorry to hear that a few things didn't meet your expectations. We hope that you will give our hotel another try. If there is anything we can do for you please let us know. Take care and hopefully we will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Rooms completely remodeled in April 2014. Large, over-sized rooms with many amenities including refrigerators and microwaves in each room, wired and wireless Internet, and much more. FREE full hot breakfast buffet with sausage, eggs, Texas-shaped waffles, and much more. ... more   less 

Additional Information about BEST WESTERN Executive Inn

Address: 1851 N IH-35, Round Rock, TX 78664
Region: United States > Texas > Round Rock
Price Range: $114 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Executive Inn 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Best Western Round Rock
Round Rock Best Western
Hotel Style:
#1 Best Value Hotel in Round Rock
#3 Business Hotel in Round Rock
#8 Family Hotel in Round Rock
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Executive Inn staff and other travellers.
2 questions
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Odessa, Texas
over a year ago

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Questions? Get answers from BEST WESTERN Executive Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Is on a busy hwy so ear plugs if you are not us to hwy noise, or turn on the a/c to drown it out.”
 of 5 bubbles TimRodgers, 18 Feb 2017 | Read review
“Rooms near the back are quieter & great Mexican restaurant right next door!”
 of 5 bubbles O3115ZWdaves, 16 Nov 2016 | Read review
“Ask for a non smoking room away from the smoking rooms.”
 of 5 bubbles raforthcpa, 16 Nov 2016 | Read review
“Talk to Cheryl”
 of 5 bubbles justahuckleberry, 7 Nov 2016 | Read review
“Required lower level. Given lower level.”
 of 5 bubbles Billbm, 13 Oct 2016 | Read review
5 of 5