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Hampton Inn Sherman

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Traveller (18)
Room & Suite (7)
Dining (2)

About

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Unwind in the small-town atmosphere and natural splendor of Sherman, just an hour north of the Dallas/Fort Worth Metroplex. The Hampton Inn hotel in Sherman offers easy access to Highway 75 or 82 and is located within minutes of major corporate offices, natural attractions, Austin College and the Grayson County Airport. Relax and enjoy world-class service, complimentary Wi-Fi, a business center, our refreshing pool and free hot breakfast daily.
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Heated pool
Indoor pool
Meeting Rooms
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Microwave
Non-Smoking Rooms
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
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Hotel deals

Location

Full view
38Car recommended
Grade: 38 out of 100
17Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
2904 Michelle Dr, Sherman, TX 75092-2541
Getting there
Dallas/Fort Worth International Airport94 km
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355Reviews
22Photos
1Q+A
19Room tips
Traveller rating
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Popular mentions
Not well maintained at all. You will not be using the pool and I would suggest the stairs rather than the scary sounding elevator. Room was not very clean. Shower head was about to fall off. Main hall was a disaster. Duct used to keep wallpaper seams together.
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Review collected in partnership with Hampton
Response from janeen-brinkley, Front Office Manager at Hampton Inn Sherman
Responded Jan. 13, 2019
Thank you for your review of the Hampton Inn Sherman. I apologize for the problems you experienced during your stay and I assure you that they are not acceptable. This hotel is under new management and is working diligently to get things back in order to ensure our guests enjoy the kind of experience they have come to expect from Hilton properties. I appreciate you bringing to my attention your concerns regarding our front desk and housekeeping. Some additional training is obviously needed in those areas. We are in the early stages of a full hotel renovation as well as remediation on the first floor stemming from a flood we experienced last spring. Unfortunately, it is often necessary to make things look worse before we can make them better. Again, I apologize for the condition of the hotel and I hope you will visit us again once we have completed our renovation so that we can show you the kind of experience we strive to provide.
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Hotel's Favourite
For the price, this was an exceptional value. The room was very clean. The accommodations were of high quality, especially considering the cost - the bed was very comfortable as were, equally as important, the pillows. Room was very clean and the bathroom amenities were equal to
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Review collected in partnership with Hampton
Staff was okay and the Ceiling was leaking and there were bugs in the lights. Rooms smelled funny and the new room that we were in the bathroom lights were burnt out! Will not stay there again! Do not recommend!
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Review collected in partnership with Hampton
Response from JBrinkley2904, Front Office Manager at Hampton Inn Sherman
Responded Dec. 30, 2018
Please accept my sincere apologies for the problems you encountered during your recent stay at the Hampton Inn Sherman. I have addressed the light fixture problem with my housekeeping staff and we are taking steps to check and clean every fixture in every room. The leak you experienced in the first room was caused by recent heavy rains in our area and we have also had repairs made to correct it. Regardless of the reason, the issues you describe are unacceptable and I assure you we are making every effort to ensure they are not repeated. Thank you for bringing these items to our attention. It is through constructive criticisms such as yours that we are able to improve and do better going forward.
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remodeling during the stay. extremely nice front desk personnel.. definitely needed the refurbishing... especially of the bedding. Mattress and pillows were definitely needing replaced.The lady in the breakfast area was very nice and helpful..
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Review collected in partnership with Hampton
Response from JBrinkley2904, Front Office Manager at Hampton Inn Sherman
Responded Dec. 18, 2018
Dear756kayeh, Thank you for your feedback regarding your recent experience at Hampton Inn Sherman. I am pleased that our front desk and breakfast staff were welcoming during your stay. I regret that your expectations were not met in terms of the bed and I apologize for any discomfort you may have experienced. Updated bedding is definitely on our list of improvements. Once our renovation is complete I invite you to visit us again and let us provide you with an experience that will exceed your expectations on all levels. Thank you again for your review.
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Earlier check-ins and later checkouts, other than that I really don't have any complaints or comments, besides the pool and hot tub not working at the time. And personally I would like the same room for all my stays at this hotel witch is room 323
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Review collected in partnership with Hampton
Response from JBrinkley2904, Front Office Manager at Hampton Inn Sherman
Responded Dec. 18, 2018
Thank you for your review of the Hampton by Hilton of Sherman, Texas. We are glad you enjoyed room 323 and have noted on your profile that this room is your favorite. Next time you visit us, please ask whether we are able to accommodate you with an earlier check-in or later check-out time. I assure you that we will do our very best to accommodate your request.
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Photo provided by managementHampton Inn Sherman
Double Queen Room
Condition of room AFTER housekeeping finished their work.
Non-smoking, double beds.
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Not sure exactly what you mean, so I may not answer properly, but I'll give it a shot. Of course, when Conrad Hilton started his hotel chain, all his hotels bore his name. Through the years, Hilton Hotels Corporation has tried their hand at developing various brands in different segments of the hospitality market, and in recent years, they have bought a few chains to try to get a better position in certain segments. Because those brands already had some loyal customers, in most cases, I think Hilton kept the original name and added "by Hilton" such as "Embassy Suites by Hilton". Hotel brands (or "flags" as they are often called in the hospitality industry) change corporate ownership more often than you might guess. Some have franchises, while others are corporate owned. Both Hampton Inn and Embassy Suites are brands that were started by the parent of Holiday Inns, though I don't know if "Holiday" was ever part of the name of HI or ES. I'm sure there are marketing folks who could sell the benefits of both types of branding. For example, maybe you used to stay at Embassy Suites because you thought Holiday Inns were not reliable, so calling it "Embassy Suites by Holiday Corporation" might have been counterproductive. Conversely, maybe you're more likely to stay at a Hampton Inn because it's part of the Hilton brand and you have higher expectations. I don't know enough about marketing to argue the benefits of how the name is styled. But I was working in the hotel industry back when Holiday Corporation spent ridiculous sums of money to change the "y" at the end of "Holiday" from a straight tail to a curled tail because a marketing expert said the curled tail "y" was friendlier, more inviting. Think of all the branded items that had to be re-done -- signs, stationery, personalized toiletries -- the list was extremely long, and many of the franchise-owners were very unhappy about the change because of what they believed was a LOT of unnecessary expense. But I digress. :) The point is, Calling THIS chain "Hampton Inn by Hilton" reflects the corporate ownership and is probably a decision that was heavily influenced by a team of marketing experts. Does that help answer your question?
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"Don't pick this hotel"
"Go to a different hotel."
"Do not go here."
"Stay on the 1st floor or at another hotel one."
"Get a room at another hotel"
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PRICE RANGE
US$83 - US$137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn sherman hotel shermansherman hampton inn
LOCATION
United StatesTexasSherman
NUMBER OF ROOMS
69
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