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Quality Suites

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63 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Berlin, Wisconsin
Reviewed 6 February 2015

This hotel is showing some age in carpet, bathroom floors, etc., but it is not bad. Our room was clean but not spotless (corners). The bed was comfortable and it was quiet. We had a good night rest and the typical Comort Suites breakfast. Check in clerk was pleasant. We used points for the room and were pleased.

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Helpful?
Thank ednat7
Tom S, General Manager at Quality Suites, responded to this review

Thank you for the review. We have a remodel starting soon, which should help with the "dated" appearance. I hope that you have the opportunity to return after the remodel is completed.

Fort Worth, Texas
Reviewed 21 November 2014

Friendly staff, nice breakfast and a wonderful bed. Quiet room, with good cable options and internet service. For those of us, that still walk.....a few restaurants within walking distance. King Buffet, Jalapeno Tree and a Starbucks.

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Helpful?
2Thank Vickie V
Tom S, General Manager at Quality Suites, responded to this review

Thank you for staying with us and for the positive review. I'm happy to hear that you walk, also. The walk to Starbuck's (about 300 yards) is pleasant on a pretty day. Also, I am happy to hear that the internet worked well for you and that you enjoyed the pillow-top mattress and breakfast. Please say "Hello" to me on...

Reviewed 16 November 2014

I was using my choice privilege rewards for a free night stay and have to say that this property was probably the worse service I've encountered. Upon check in the front desk clerk (male no name tag) didn't give me a smile or ask how I was doing, only asked my name. Once given my room key I had to...

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Helpful?
2Thank CindiKay50
Tom S, General Manager at Quality Suites, responded to this review

Please accept my apology for the deficiencies in our service during your visit. We try to our Choice Privileges free-night redemption guests the same as any other guest. I will review your comments with the front desk and breakfast employees that were involved. Also, I will talk with the housekeeping staff about smoothing out the filled blankets better. They are...

Mustang, Oklahoma, United States
Reviewed 31 August 2014

had it not been 1000 at night a 6 hr drive after a long day at work we would have turned and ran upon unloading the car in a very poorly lit parking lot in the back by a field we encpuntered a drunken male in a chair outside the opened door that was supposedly only accessed by your room...

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2Thank disgruntled715
Tom S, Manager at Quality Suites, responded to this review

Please accept my apology for the behavior of the guests, who were members of a construction crew. I am sorry that they were drunk and had left the door open for easy access, which made you feel insecure. Also, thank you for the note about the crickets. We have treated the exterior perimeter of the building with granules, which we...

Reviewed 28 August 2014 via mobile

I will start with the positive: the rooms were clean, nice fresh linens & towels, the staff friendly, breakfast above average and best of all very comfortable beds. Best sleep I have had in a while (been on a road trip for three weeks). Then the negative: a bit pricey for what you get even with the AAA discount, high...

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Helpful?
Thank Pillerilla
Tom S, Manager at Quality Suites, responded to this review

Please accept my apology for the noise and odor issues, which you mentioned. We use a spray, which is supposed to eliminate odors, but some require several treatments (especially when someone overcooks food in the microwave). We do have the carpets professionally cleaned every three months, but your room may have been occupied at the time of their last service....

Austin, Minnesota
Reviewed 13 August 2014

Awesome! Great value. comfortable, friendly, would stay again. Even had truck parking which was needed for our stay, so we were very satisfied with the many perks this hotel offered. Highly recommend to others.

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Helpful?
Thank Jonathan R
Tom S, Manager at Quality Suites, responded to this review

Thank you for the compliments. I will share your positive feedback with the staff. We hope to see you again soon.

Greenville, Mississippi
Reviewed 14 May 2014

Review collected in partnership with Easytobook.com
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Helpful?
Thank Davis C
Tom S, Manager at Quality Suites, responded to this review

San Antonio, Texas
Reviewed 3 May 2014

Easy access on/ off SH 75 enroute to either north into OK or south and Dallas. A clean and reasonably priced place with good space in the room and bath area. Well run by friendly and professionally managed staff.

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Helpful?
Thank TexasRaf
Tom S, Manager at Quality Suites, responded to this review

I sincerely appreciate your compliment regarding my staff. Positive feedback regarding staff service is an encouragement for all of us. Thank you.

san antonio
Reviewed 15 March 2014

We stopped here overnight as we were driving through. I hesitated after seeing some of the reviews, but was very pleasantly surprised. We got the standard two-queen room, and although you can't tell from the website, these rooms are semi-suites with a separate living area (no separating door) and pull-out sofa. The room was extremely quiet and the beds were...

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Helpful?
Thank macfamilysanantonio
Tom S, Manager at Quality Suites, responded to this review

Thank you for your complimentary review. Your review confirms what our goal is -- to provide a value option to the more expensive brand hotels next to us. I do apologize about the desk chair. When the interior designer ordered these ergonomic desk chairs to replace the previous ones (not ergonomic), I don't think that she realized that the arms...

Springdale, Arkansas, United States
Reviewed 9 March 2014

We had to stay at this hotel during our trip back to Arkansas from DFW due to the weather. The woman at the front was so nice to us. Due to the fact that our stop was unplanned she even gave us a discount! I asked if we could be on the bottom floor (because of the kids) and she...

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Helpful?
Thank Lisa G
Tom S, Manager at Quality Suites, responded to this review

Thank you for your complimentary review. I am happy to hear that you got home safely. We try to provide a value option for travelers, when compared to the two neighboring hotels.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Suites

Address: 2900 Hwy 75 N, Sherman, TX 75090 (Formerly Comfort Suites)
Region: United States > Texas > Sherman
Price Range: $92 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 67
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Also Known As:
Comfort Hotel Sherman
Comfort Suites Sherman
Sherman Comfort Suites
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mid-hallway is the sweet spot between elevator traffic and highway traffic noise.”
Dmlewis3, 7 Dec 2016 | Read review
“Call Ahead or go online”
cliffsiler, 8 Aug 2016 | Read review
“Doesnt have elevator, so no worry about it. Noise level was minimal everywhere.”
txbuddy, 12 Jul 2016 | Read review
“never had a bad room”
henryd627, 23 Apr 2015 | Read review
“go somewhere else”
disgruntled715, 31 Aug 2014 | Read review
5 of 5