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Extended Stay America - Houston - The Woodlands

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Extended Stay America - Houston - The Woodlands
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66 Reviews from our TripAdvisor Community

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Showing 65: English reviews
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London, United Kingdom
Reviewed 4 weeks ago

Room had some bugs, smelt of cigarette smoke, bedding had burn hole from a cigarette, curtains collapsed. Dirty plates left lying around outside one of the rooms. Dingy decor. Keys didnt work. One manageress (but to be fair not all of the staff) was rude and unhelpful. One of the worst hotels I have ever stayed in (and I have...

Thank mymilestogo
Reviewed 19 February 2017 via mobile

Do not stay here! The room was not clean. Looked like no one had cleaned around the sinks in forever! Worse part-opening the cabinet and seeing roaches! That is plural! As well you could see the tall tell signs of more in the back corner of the cabinet. The bottom sheet on the bed was dirty and was not changed...

Thank leona o
Manager_11525, Manager at Extended Stay America - Houston - The Woodlands, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. It upsets me to read about the condition of your stay. This is unacceptable. We are currently working with our staff on our cleaning standards and on bettering our services to guests. I do hope that you will return to our hotel, or any...

Reviewed 15 February 2017 via mobile

I've stayed at many ESA locations in the past and this was not one I'd revisit. Asked for refund- dingy rooms, bad location, not at all as described online. Save your $$ & find a cleaner & safer place to stay. Kitchenette was busted up & felt so dirty I wouldn't have even wanted to eat a meal cooked from...

Thank Lady M
Reviewed 6 January 2017 via mobile

I had problems With my flight twice, which made me rebook twice, and I had no problem with that, it didn' t cost me nothing more. The attendant when I arrived was a very Nice person. My first bedroom had a malfunctioning fridge, so I called the attendant and my room was readily replaced. The room is comfortable, they provide...

Thank Lucas V
Vinton, Louisiana
Reviewed 2 January 2017

If you are in The Woodlands as a craftsman for a few days, this is a good choice. If you are in north Houston for any other reason, not so good. Small bed for two people, but it suited our purpose of being very close to a restaurant where we celebrated New Years Eve.

Thank I5354VFmatthewc
Reviewed 27 August 2016

I was rather pleased, I had a clean room, comfy bed. First outing I had alone, I enjoyed it. I didn't really experience any problems, the desk clerks were all very nice and I had a wonderful time. Will stay here again sometime in the future.

1Thank Betsy M
Manager_11525, Manager at Extended Stay America - Houston - The Woodlands, responded to this review

Thank you for taking the time to write a review about your stay. I am more than pleased to read you enjoyed your clean, comfortable room as well as the excellent customer service our staff provided. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Newburgh, Indiana
Reviewed 7 June 2016 via mobile

ESA The Woodlands,TX: dirty, piles of trash in each floor behind stairs, flies, mold smell in room, run down furniture, dirty elevator. I had booked to stay there 2 months, left after the first night. Front desk girls are nice, this is the only good thing. The price for extended stay over 60 days could be as cheap as $35.99/...

5Thank mariacaljabi
Reviewed 16 May 2016

Worst breakfast ever! Just some bars of nut. That's all. No trash bin in the room. A lot of trash in corner of the stair. A Terrible place. They even did not hold the room more me. Please do not book this hotel.

3Thank Hung D
Cairo, Egypt
Reviewed 22 January 2016 via mobile

This is my 1st time to stay in an extended stay hotel below my feedback : -location is in north Houston I45 highway, 40 Minutes drive from down town ,in rush Hour 60-90 minutes. -room is clean with weekly room service and WiFi is good speed . -Parking is free and safe -location is close to restaurants and fast-food main...

Thank Mo B
Plano, Texas
Reviewed 6 November 2015

Got a good rate online for a quick overnight stay in Houston. The room I was given was clean, but dated. Free Wi-fi is super slow unless you upgrade to highspeed. Like most rooms at Extended Stay America there was a mini kitchen, but I did not use it. The bed was comfortable enough and I slept well, but given...

2Thank Exdamyankee

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07/05/2017 08/05/2017
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  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Self-Serve Laundry

Additional Information about Extended Stay America - Houston - The Woodlands

Address: 150 Valley Wood Dr, Spring, TX 77380-3542 (Formerly Crossland Economy Studios)
Region: United States > Texas > Texas Gulf Coast > Spring
Price Range: $74 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - The Woodlands 2.5*
Number of rooms: 141
Reservation Options:
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Also Known As:
Extended Stayamerica Houston - The Woodlands Hotel Spring
Spring Extended Stay
Extended Stay America - Houston - The Woodlands Spring, TX, North America
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Houston - The Woodlands staff and other travellers.
1 question
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Fort Worth, Texas

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Questions? Get answers from Extended Stay America - Houston - The Woodlands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dirty dishes and noise on ground floor”
mymilestogo, 25 Mar 2017 | Read review
“Higher floors have better views”
333betsym, 27 Aug 2016 | Read review
“To ensure a good room, get back in your car and go elsewhere.”
ScottyWood1927, 21 Aug 2015 | Read review
“Don't book a room here!”
275laurels, 17 May 2015 | Read review
“Back side of the establishment and ask for NO Pet and No Smoking!!”
Tyler_Tylyn, 6 Apr 2015 | Read review
5 of 5
US$71* /night
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