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Residence Inn Houston Sugar Land

103 reviews
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Traveller (10)
Room & Suite (9)
Dining (1)
Overview
  • Excellent62%
  • Very good23%
  • Average8%
  • Poor3%
  • Terrible4%
Travellers talk about
“late checkout”(3 reviews)
“front desk”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Residence Inn Houston Sugar Land
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Reviews (103)Write a Review
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All reviewsassistant managerlate checkoutfront deskwafflesbedroom suiteroom was cleanin a heart beathotel roomrooms are niceup to datestaff was friendlyhouston areafirst floorwould stay here againnice stayerinbusiness
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1 - 5 of 99 reviews
Reviewed 1 week ago

The management of this hotel is excellent and very attentive to the guests. Especially Alicia Thompson, the Sales Manager. She is always willing and very attentive to the needs of the guests from the first day the guest checks in. She really did an excellent...More

Thank josejavier0327
Response from General M, General Manager at Residence Inn Houston Sugar LandResponded 6 days ago

Hello Jose, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look...More

Reviewed 26 October 2017

The staff at this property are excellent. They provide excellent service to their guests. I was on business and become ill in the middle of the night. They allowed me a late checkout, did not,rush me out, and allowed me to recover so I was...More

Thank Lauramd799
Response from General M, General Manager at Residence Inn Houston Sugar LandResponded 30 October 2017

Laura, Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant...More

Reviewed 5 September 2017

My husband and I, our daughter and son-in-law and 2 small grandchildren shared a 2 bedroom suite several days due to mandatory Hurricane evacuation. The lodging was clean, spacious and comfortable. The entire staff was friendly and helpful, from manager and front desk to the...More

Thank FtBendGal
Response from General M, General Manager at Residence Inn Houston Sugar LandResponded 7 September 2017

Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to...More

Reviewed 4 September 2017

I stayed at the Residence Inn Marriott Sugar Land and I must say that my stay was unpleasant. My room was a 2Bedroom Suite. As, I was getting prepared to sleep on the sofa bed, I noticed that there were tons of dog hair on...More

Thank Kim J
Reviewed 31 July 2017

The room and all the staff are amazing. I found here the same comfort I use to have at my place. The room is great and we are enjoy all the services from the hotel. We are particular happy with the service we have getting...More

Thank Fernando G
Response from General M, General Manager at Residence Inn Houston Sugar LandResponded 2 August 2017

Fernando, Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be...More

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Traveller (10)
Room & Suite (9)
Dining (1)
Pool & Beach (1)
Hotel & Grounds (16)
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$110 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Stafford
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$110 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Stafford
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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