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Enjoyed the breakfast, the coffee, the little store for forgotten items, nice pool and exercise room, friendly staff, clean common areas, convenient and spacious rooms. Have stayed twice and will probably return.
Response from General M, General Manager at Residence Inn Houston Sugar LandResponded 3 July 2017
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Houston area.
Residence inn has been our favorite family hotel for a while. This one is definitely showing it's age. However, it fulfilled all our needs as usual. The staff was friendly. The location was very convenient. We made use of the full fridge in the kitchenette....More
Thank Linda N
Response from General M, General Manager at Residence Inn Houston Sugar LandResponded 19 June 2017
Linda, I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We...More
Waking up early to find Carmen had fresh coffee brewed downstairs at 5:00a.m was great. Yolanda working hard preparing breakfast. They both took time to chat and make you feel welcome although they were busy. The front desk, some names not known unfortunately, were always...More
Response from General M, General Manager at Residence Inn Houston Sugar LandResponded 19 May 2017
Jarrell, Thank you for taking the time to share your recent experience with us. We are delighted that you enjoyed our friendly staff. We hope to have the opportunity to welcome you again, and we’ll strive to make your future stays worthy of five stars.
Room was great on first floor, the staff was friendly and helpful and quickly learned first my first name, the breakfast was always excellent. The wifi in the room was always available and worked well. The staff that took care of my room did very...More
Thank RJ W
Response from General M, General Manager at Residence Inn Houston Sugar LandResponded 10 March 2017
RJ W, Thank you for reaching out and sharing your recent experience. We pride ourselves on providing unparalleled stays for our guests, so we are pleased that you found both comfort and convenience during your stay. We appreciate your loyalty and hope to serve you...More
Smelly rooms, like stale smoke, very uncomfortable sofa bed, don't park in the rear cars were broken into. Staff were very friendly and helpful, breakfast was not so great. Stayed here one night for a family funeral the next day. Don't think I would stay...More
Thank Toni H
Response from Zach E, General Manager at Residence Inn Houston Sugar LandResponded 10 October 2016
Thank you for submitting a review for our property. I am sorry to hear that your wasn't up to the standards that we would like to provide. It is nice to hear that the staff was friendly. I will be bringing your review...More
US$117 - US$206 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Business Hotel in Stafford
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