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Residence Inn Houston Sugar Land

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Traveller (10)
Room & Suite (9)
Dining (1)
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Overview
  • Excellent61%
  • Very good23%
  • Average8%
  • Poor4%
  • Terrible4%
Travellers talk about
“late checkout”(3 reviews)
“front desk”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Additional information
Offers from Residence Inn Houston Sugar Land
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (104)
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All reviewsassistant managerlate checkoutfront deskwafflesbedroom suitesugar landin a heart beatroom was cleanhotel roomstaff was friendlyhouston areawould stay here againnice stayfirst floorerininnsmattress
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41 - 45 of 100 reviews
Reviewed November 22, 2013

This place has great staff. So friendly & helpful. Always smiling. What a pleasure. Suite was clean, bed was very comfortable. The stay could not have been better! We would like to thank Linda Evans for being friendly and solving some problems I had.

Thank exedra536
Response from Olga1002, Director of Sales at Residence Inn Houston Sugar LandResponded November 25, 2013

Thank you so much for telling us how much you enjoyed your stay! Our goal is to make each of our guests feel the way that you did! Please come back and see us real soon!!!

Reviewed October 14, 2013

I am currently looking for a hotel and this customer service rep has really sold me on the hotel. My proposed dates of travel are during the Thanksgiving weekend and I had the pleasure of speaking with "Linda" at the desk. She is a JEWEL...More

Thank Jericho C
Response from Olga1002, Director of Sales at Residence Inn Houston Sugar LandResponded October 16, 2013

Thank you so much for your time and your kind words about our Linda. Yes she is a Jewel and we value her presence immensely. We are so happy that you are coming to visit, I know that you will be just as impressed with...More

Reviewed October 3, 2013

Stayed here for a few weeks while working in the area. Do not let the Marriott name fool you. THIS PLACE IS HORRIBLE. DIRTY ROOMS, RUDE AND UNPROFESSIONAL STAFF. The lady who booked my room went on and on about the fabulous "full breakfast and...More

1  Thank Jingles J
Response from Olga1002, Director of Sales at Residence Inn Houston Sugar LandResponded October 7, 2013

Thank you so much for taking the time to let us know about your stay. I am completely stunned, as so is the rest of the staff. We have been #1 on TripAdvisor for quite a while now and are rated in the top 5%...More

Reviewed September 3, 2013

The first time I stayed here was last August when we evacuated for Hurricane Issac. It was a nice stay; very comfortable, but unfortunately, not so quiet. There was some construction going on to the exterior of the building right outside of our room. That...More

Thank ceecee36
Response from Olga1002, Director of Sales at Residence Inn Houston Sugar LandResponded September 5, 2013

Thank you so much for giving us a second chance after the first time being a noisy experience for you. Yes, the roof is all shiny and new to match all of the new renovations we had done last year on the inside of the...More

Reviewed August 26, 2013

This place has great staff. So friendly & helpful. Always smiling. What a pleasure. Suite was clean, bed was very comfortable. TV was large enough for the room & could be turned to face sofa or bed. Nice design. Enjoyed the breakfast buffet options also....More

Thank Charlene H
Response from Olga1002, Director of Sales at Residence Inn Houston Sugar LandResponded September 3, 2013

What a lovely review, thank you so much for taking the time to let us know how much you enjoyed your visit. We are so happy that you left with such a pleasnt experience, please come back and see us again soon!

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$103 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Stafford
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$103 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Stafford
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (10)
Room & Suite (9)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Go to the Homewood Suites directly across the parking lot."
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"Best service from all the team"
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"Love the one bedroom suites"
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"1st floor rooms are big two bedroom and handicapped, pet friendly."
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