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Hyatt Place Houston/Sugar Land

648 reviews
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Traveller (88)
Room & Suite (49)
Dining (3)
Overview
  • Excellent65%
  • Very good22%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“lake view”(14 reviews)
“whole foods”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (648)Write a Review
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Show reviews that mention
All reviewslake viewwhole foodspedestrian bridgefree shuttlewalking pathspacious roomsbusiness hotelnice locationthe breakfast areafree breakfastdining optionsenjoyed my stayyogurtrestaurants and shopsexcellent hotelfront desk staffgreat stay
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1 - 5 of 636 reviews
Reviewed 1 week ago

Mattress was terrible. By the third night my back felt terrible. There was no room service. Did not like the overall location of the hotel in regards to the surrounding area. Food and shopping was not in close proximity.More

Review collected in partnership with Hyatt Hotels
Thank B9384HSgeorgef
Response from Marilyn T, Manager at Hyatt Place Houston/Sugar LandResponded 1 week ago

We are sorry to hear that your overall experience at the Hyatt Place Sugar land was not as expected; Unfortunately, we do not have room service because we are a limited service hotel, but we do have a Gallery Market open 24/7. We have also...More

Reviewed 3 weeks ago

The room and service were amazing! Booked less than an hour from my arrival, and they and my room ready for me when I arrived. The free breakfast may be one of the best I have seen in a hotel. Awesome stay!

Thank aggietraveler16
Response from Marilyn T, Manager at Hyatt Place Houston/Sugar LandResponded 3 weeks ago

We are happy to hear that everything went great with your stay! We appreciate the comments and the time you took to share them through Trip Advisor. Regards, Marilyn Torres Assistant General Manager

Reviewed 4 weeks ago

We would definitely recommend this to our friends . The staff was very helpful very attentive very helpful And everything was clean and orderly . The breakfast was wonderful you had a lot to pick from and it was all in order and clean .

Review collected in partnership with Hyatt Hotels
Thank Diana S
Response from Marilyn T, Manager at Hyatt Place Houston/Sugar LandResponded 3 weeks ago

Thank you so much for staying with us and for taking the time to share your comments ! we appreciate the recommendation and we hope to see you again in the near future. Regards, Marilyn Torres Assistant General Manager

Reviewed 12 January 2018

Loved our corner lake side view room! Clean, spaciousness was awesome, i slept like a baby! Will definitely go back when evet we visit Houston again! Receptionist downstairs was very courteous to us!!More

Review collected in partnership with Hyatt Hotels
Thank Maribel G
Response from Marilyn T, Manager at Hyatt Place Houston/Sugar LandResponded 18 January 2018

Thank you so much for taking the time to share your feedback through Trip Advisor. We are glad to hear that your personal mini vacation was a success! We will be happy to have you back in the near future again. Regards, Marilyn Torres Assistant...More

Reviewed 6 January 2018

Review collected in partnership with Hyatt Hotels
Thank razorback95
View more reviews
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Pool
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Details
Price range
US$111 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sugar Land
#2 Family Hotel in Sugar Land
#3 Business Hotel in Sugar Land
#5 Romantic Hotel in Sugar Land
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$111 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sugar Land
#2 Family Hotel in Sugar Land
#3 Business Hotel in Sugar Land
#5 Romantic Hotel in Sugar Land
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (88)
Room & Suite (49)
Dining (3)
Pool & Beach (3)
Questions & Answers
Ask a question
Lori B
8 December 2017|
AnswerShow all 8 answers
Response from Marilyn T | Property representative |
Good afternoon, we only accept dogs 50 pounds and less and there is a $75.00 fee for it. I hope this information helps
0
Votes
Herb P
17 November 2017|
AnswerShow all 3 answers
Response from Marilyn T | Property representative |
Good evening, Unfortunately, we do not have washers and dryers on premise. We do offer Dry cleaning services with a third party company.
0
Votes
Amanda S
29 May 2017|
AnswerShow all 2 answers
Response from Marilyn T | Property representative |
Good afternoon, Our pet policy for guests staying 1 to 6 nights is $75.00 non refundable fee. From 7 to 30 nights, an additional deep cleaning fee of $100.00 will be added, so it will be a total of $175.00. If you want to... More
0
Votes
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12
Room Tips
"Overlooking lake or room at end of a corridor"
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"Avoid Room 816 - A/C makes noise"
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"Ask for a room away from the elevators and ice machine and away from dogs in adjacent rooms."
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"ask for a view of the lake"
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