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Hyatt Place Houston/Sugar Land

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434 Reviews from our TripAdvisor Community

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Showing 424: English reviews
Winston Salem, North Carolina
Reviewed 5 September 2016

This hotel's location is very well located in a secluded area, yet close to shopping and nice restaurants. It's clean and the decor is very modern. Staff could be a little bit friendlier, but it's always a pleasure to stay here. It's my second time here.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Ozi A
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are happy to hear that your stay with us was pleasurable. Your comments and remarks are appreciated and will definitely be shared with the rest of the staff. In the name of the Hyatt Place Sugar land team, I apologize if we were not friendly enough. It is our hope to have you back again, and please if you...

Fort Worth, Texas
Reviewed 5 September 2016

I have stayed at this hotel before. Rooms are excellent and clean. It is in great area. Loved the breakfast. It was more than you can ask for. Best value for the money. Will definetly recommend to friends and family.

Review collected in partnership with Hyatt Hotels
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Thank 477khurramp
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are thankful for the great review you shared through TripAdvisor. your loyalty and recommendation with your friends and family is greatly appreciated. we will be happy to have you again in the near future. Regards, Marilyn Torres Assistant General Manager

Easthampton, Massachusetts
Reviewed 5 September 2016

Will likely visit again. Great for romantic visit. Or a quiet restful place away from the hustle and bustyle of life Was a welcome delight with great staff. An in-house restaurant would have been perfect

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Thank Joyce O
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are happy to hear that you enjoyed your stay at the Hyatt Place Sugar Land. We appreciate the time you took to share your comments. Because we are a select service hotel, we unfortunately do not have a restaurant, but I hope you tried our gallery market menu that is open 24/7. If you didn't get to enjoy it,...

Reviewed 1 September 2016 via mobile

Upon arrival we were greeted, checked in, and served at the bar by Reggie!! He is professional and fun all at the same time! He helped us during our stay and everyday we were there we looked forward to his arrival to work. The rooms are very comfortable and the lake view is very nice! We will be back! Reggie...

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Thank piscean225
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are delighted to hear that your stay with us was Awesome! Reggie got really happy and was thankful for such a wonderful review. It will be our pleasure to have you back again soon. Thanks again for sharing your experience. Regards, Marilyn Torres Assistant General Manager

Reviewed 1 September 2016

Review collected in partnership with Hyatt Hotels
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Thank kennetht162
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Victoria, Texas
Reviewed 30 August 2016

Staff was super nice and accommodating. Room was spacious and clean. Very quiet and relaxing stay. Good Variety and tasty breakfast. Drinks from bar were good as well. We will definitely stay there again!

Review collected in partnership with Hyatt Hotels
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Thank 410jamyeb
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are happy to hear that you had a great time with us at the Hyatt Place Sugar land. We appreciate your detailed and amazing review. We will be delighted to have you with us again. Thank you again for such a great review. Regards, Marilyn Torres Assistant General Manager

Houston, TX
Reviewed 29 August 2016 via mobile

I have stayed here twice when my AC broke and had friends and family stay at different times as well. We have all been pleased. Rooms are larger than average, clean and the service has been good. The breakfast is excellent. The location is excellent, quiet with pretty views yet close to everything. An excellent value for the dollar.

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Helpful?
Thank littlegoldenone
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are happy to hear that you were pleased with your stay at the Hyatt Place in Sugar Land; we appreciate your business, but mostly your loyalty. We hope that you come back again soon and that you keep bringing your family and friends as well. Thanks for the awesome review. Regards, Marilyn Torres Assistant General Manager

Pearland, Texas
Reviewed 28 August 2016

BUT they need to get someone in to spray or make it a pet free because 2 out of the 4 rooms had fleas. Gross. It made it very uncomfortable to sleep thinking I'm surrounded by fleas. The staff was great trying to accommodate and getting us into another room as soon as possible. I probably won't go back.

Review collected in partnership with Hyatt Hotels
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Thank clineshiab
Lake Charles, Louisiana
Reviewed 27 August 2016

Very nice beautiful place and the value was awesome. The staff was sincere and very nice. The selection for breakfast was great. The late checkout was tell 2pm and given with no problem. Great area and beautiful view. Will definitely return.

Review collected in partnership with Hyatt Hotels
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Thank andreacJ2250OA
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you so much for sharing your experience at the Hyatt Place Sugar Land with other travelers and with us of course. Please come back and visit us soon! Regards, Marilyn Torres Assistant General Manager

PHoenixville, United States
Reviewed 26 August 2016

Review collected in partnership with Hyatt Hotels
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Thank Robert F
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Breakfast Available

Additional Information about Hyatt Place Houston/Sugar Land

Address: 16730 Creek Bend Dr, Sugar Land, TX 77478
Region: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range: $142 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Houston/Sugar Land 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hotel Style:
#1 Green Hotel in Sugar Land
#2 Family Hotel in Sugar Land
#3 Business Hotel in Sugar Land
#5 Romantic Hotel in Sugar Land
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Houston/Sugar Land staff and other travellers.
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Questions? Get answers from Hyatt Place Houston/Sugar Land staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, ask for a view of the lake”
 of 5 bubbles Ryansma33, 29 Sep 2016 | Read review
“Room with a lake view is nice”
 of 5 bubbles Work2Travel2014, 10 Jul 2016 | Read review
“Get the lakeview. It's worth it and only 10 more as I see on the reservations.”
 of 5 bubbles Natster396, 5 Jul 2016 | Read review
“Facing the river.”
 of 5 bubbles AshaU_13, 26 Apr 2016 | Read review
“Rooms with X01 are a bit larger.”
 of 5 bubbles Stan5107, 20 Nov 2015 | Read review
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