We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Sugar Land

Save
Traveller (33)
Room & Suite (11)
Dining (2)
Nearby Hotels
See allSee all
Overview
  • Excellent19%
  • Very good32%
  • Average26%
  • Poor17%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Sugar Land
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Sugar Land
Special Offer: Book Direct and Save
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (100)
Filter reviews
98 results
Traveller rating
19
32
26
15
6
Traveller type
Time of year
LanguageEnglish
19
32
26
15
6
Show reviews that mention
All reviewswater tempwould stay here againfitness roomshort staygood sizerecommend this hotelhot tubbed was very comfortablebreakfast buffetexcellent hotelhouston arealinensfreeway
FilterEnglish
Updating list...
1 - 5 of 98 reviews
Reviewed 4 days ago

The room was very small. It was old and dingy. The bed was hard. It was disappointing. I exclusively stay at Holiday Inn Express Hotels and this was such a letdown. The staff was friendly and the location was close to where I needed to...More

Thank reliongod
Reviewed 2 weeks ago via mobile

Stayed here during 2 family events. The hotel decor is fine, looks a little worn. The front desk was always attentive and helpful. We had one issue when one of the elevators got stuck between floors and no one answered the phone, had to ring...More

Thank Tamara M
Reviewed April 10, 2018 via mobile

I have never seen a dirtier fitness center in my life. There were sweat-drop marks covering the equipment and splashed all over the mirrored wall. It appears that nothing has been wiped down for weeks- maybe even months. Their is a layer of dust and...More

1  Thank Bridges_family_NOLA
Response from IHGService, Guest Relations Manager at Holiday Inn Express Sugar LandResponded April 25, 2018

Hi Bridges_family_NOLA, Thank you for your candid review and for staying with us. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. I am sorry for your disappointment over the cleanliness of...More

Reviewed March 28, 2018

This facility was somewhat of a disappointment and not up to Holiday Inn Express standards that we have come to expect. Check in was fine and the young lady seemed to be a good customer service representative. The lobby was attractive and looked clean. The...More

Thank PJ e
Response from IHGService, Guest Relations Manager at Holiday Inn Express Sugar LandResponded April 12, 2018

Hi PJ e, Thank you for your stay and for taking the time to share your experience with us. It is great to know that you were able to appreciate the service provided by our staff and breakfast. I was concerned to see that you...More

Reviewed March 5, 2018

the rooms had very strange dirty smell and rooms are pretty small.. They use to spray some freshners but it was of no use. Maintenance team was trying hard to get the things done. Breakfast was the saddest on this US tour. Overall experience was...More

Thank DMukul
Response from IHGService, Guest Relations Manager at Holiday Inn Express Sugar LandResponded March 20, 2018

Hi DMukul, Thank you for to staying with us, and leaving feedback. I realize that you have options when it comes to lodging, and I appreciate you choosing our property. I am sorry that there were disappointing aspects of your stay namely the overall upkeep...More

View more reviews
Nearby Hotels
See allSee all
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$91 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$91 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (33)
Room & Suite (11)
Dining (2)
Questions & Answers
Get quick answers from Holiday Inn Express Sugar Land staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"The rooms away from the elevator were quieter."
Read review
"At these prices you should stay in a nicer place. If you do, get a room on the front side of the hotel. The..."
Read review
"somewhere else"
Read review
"The rooms not facing the freeway will be quieter."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing