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The guy that checked us in was very friendly & helpful (I wish I knew his name). The hotel was very easy to get to. The hotel was very clean looked new. Our room was very nice & the beds were comfortable. I was also...More
Stayed there Thu, 12/07/2017. Elegant hotel with all brick exterior, beautiful flooring, wonderful art work, high quality furniture, and comfortable bedding. Near highway with plenty of parking near lobby. Although we felt safe, lot lighting near road could have been better.
Check-in in their large,...More
I booked this hotel through booking dot com which advertises this hotel to have a hot tub and free wifi, however, there is no hot tub and the wifi signal was so weak that I couldn't even log into my email during my stay. This...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sulphur SpringsResponded 12 December 2017
Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our staff and for the issues you had with our pool and internet connection. Reviews...More
This is a nicely decorated hotel with friendly staff. I loved that they actually had a décor instead of the usual white and tan hotel stuff. Our room was very comfortable with ceiling fans! That was a definite asset in our opinion. The staff was...More
I spent a night here, and was pretty impressed by the property. Good breakfast with pancakes and the normal breakfast items and a large room. The check in staff was also very friendly. Only negative was the shower area needed some TLC.
My name is Selena and I work the front desk at the Holiday Inn Express. I saw your question, and yes ma'am we do have bath tubs in all of our traditional king rooms and our king arch suites, if you happen to... More
My name is Selena and I work the front desk at the Holiday Inn Express. I saw your question, and yes ma'am we do have bath tubs in all of our traditional king rooms and our king arch suites, if you happen to be interested in a suite. You will not have to request a bath tub but, if you would like, we can put it in the comment field that you would like a bath tub, for extra peace of mind before arrival.
Guest Service Agent & GEC
Holiday Inn Express Hotels & Suites Sulphur Springs, TX
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"I recommend asking for a room on the back side of the hotel as they are away from the highway."