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Holiday Inn Express Hotel & Suites Sulphur Springs

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Holiday Inn Express Hotel & Suites Sulphur Springs
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75 Reviews from our TripAdvisor Community

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Showing 74: English reviews
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Tulsa, Oklahoma
Reviewed 17 February 2017 via mobile

Too many maintenance issues! I really wanted to rate higher because I liked the staff and the hotel would be great if they fix multiple maintenance issues. They moved me from one room to another but both rooms had problems. In the first room the toilet leaked all over the bathroom floor. The TV didn't work either. The second room...

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Helpful?
Thank oklahomadave465
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sulphur Springs, responded to this review

Hi oklahomadave465, Thank you for taking the time to share your recent experience at our hotel. While we appreciate your kind regards toward our the level of service rendered by our hotel staff members including our located serving its purpose for your travel needs, It is regretful to learn that you may have not fully enjoyed your stay due to...

Lake Worth, Texas
Reviewed 13 February 2017 via mobile

I was very pleased with how clean the room was. The staff was helpful & very nice. The king size bed was very comfortable. We had everything we needed for a great weekend getaway. I love that they have Keurig coffee in the room. We will be back!

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Helpful?
Thank CJ L
Louisville, Kentucky
Reviewed 21 January 2017 via mobile

Ok hotel right off the highway easy to get to. This hotel is clean and breakfast was good the lady working on breakfast was very friendly. This hotel is an older hotel for sure time to update the rooms but still a clean nice hotel. I had to call back in during the afternoon to have my bill sent to...

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Thank whatever4004
Reviewed 30 December 2016 via mobile

We stayed one night on a road trip. The room was very spacious. We also liked the decor. Breakfast was good. We saw a pool outside but did not use because it was winter. The only complaint we had was the staff. They seemed to be preoccupied while we were checking in. Very inattentive checked us in but kept running...

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Thank Maria B
Bedford, Texas
Reviewed 27 December 2016

I just stayed for one night after Christmas to decompress and relax. I chose a two-room suite to spoil myself and due to the slow holiday season, the rate was great! I loved the two room suite and I highly recommend due to the spaciousness and the STEAM SHOWER! I hope that I did not make the hotel run low...

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Helpful?
Thank DallasSetser
Reviewed 15 November 2016

We have stayed here several times. The rooms are really nice. One of the few motels/hotels we have stayed with ceiling fans. Breakfast is good and the breakfast staff is great. The owner of this facility has included some special touches to make it very nice for the price.

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Helpful?
Thank Rhonda S
Coweta, Oklahoma
Reviewed 4 October 2016

We had requested a higher floor for our stay. Up on arrival after 3, we were told none of the higher floor rooms were clean. We could have a room on 2nd floor. We were tired so we took 2nd floor. Room had highway noise, but were able to sleep till around 12;30 when the person in the room above...

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Helpful?
Thank 1gardengirl
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sulphur Springs, responded to this review

Dear 1gardengirl, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is saddening to know that you perceived the noise level in the property too high. Our guest's comfort remains a priority and...

Chincoteague Island, Virginia
Reviewed 1 October 2016 via mobile

My husband stays here several weeks a year for business. I joined him this weekend. The hotel is extremely nice. I've stayed at hotels over $250 a night that weren't this nice. The lobby, lobby bathrooms, hallways, and even stairwells are very clean. The rooms are very comfortable and clean. I love the bed linens and that you get 2...

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Helpful?
Thank kfl51
Houston, Texas
Reviewed 29 July 2016

Very well managed and very good customer service made me fell Home away from home .The front desk personnel is very knowledgable and cater to the need of the guest.Rooms are extremely clean and Breakfast is great....A+++++++++++

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Helpful?
Thank Ezekielm93
Dexter, KS
Reviewed 2 July 2016 via mobile

We actually stay here often. We actually have gotten to know staff because we stay here when visiting my grandmother. There were several new faces this time which was strange, but the service was still great. Staff still friendly. Breakfast still fresh and tasty. Rooms were still clean. Despite not seeing the faces we are used to, the standards remained...

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Helpful?
Thank KC C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Holiday Inn Express Hotel & Suites Sulphur Springs

Address: 411 Industrial Dr E, Sulphur Springs, TX 75482-4959
Region: United States > Texas > Sulphur Springs
Price Range: $122 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sulphur Springs 2.5*
Number of rooms: 72
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Also Known As:
Holiday Inn Express Hotel And Suites Sulphur Springs
Holiday Inn Sulphur Springs
Sulphur Springs Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Sulphur Springs staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Sulphur Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I recommend asking for a room on the back side of the hotel as they are away from the highway.”
  • awesome bed and pillows
  • Living room separate from the bedrooom
  • Awesome steam shower also has jets in teh back of the shower.
 of 5 bubbles DallasSetser, 27 Dec 2016 | Read review
“Higher floors are a must and opposite of highway.”
 of 5 bubbles 1gardengirl, 4 Oct 2016 | Read review
“I always stay overlooking the pool. Not sure if the highway side is noisy.”
 of 5 bubbles cecilsea, 28 May 2016 | Read review
“Suggest requesting a room facing away from the Interstate to avoid road noise.”
 of 5 bubbles jackmom1112, 25 Apr 2016 | Read review
“I'd go back here just for the biscuits and gravy.”
 of 5 bubbles KarSan7, 21 Sep 2015 | Read review
5 of 5