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Quality Inn and Suites

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76 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Wilis, tx
Reviewed 4 weeks ago via mobile

This was once a nice, clean place, with a good breakfast. Not anymore! The employees are very helpful and nice. Everything else is going down. Bathroom was filthy and even some towels were soiled. We have stayed here one or two weekends a year for 12 years. Not anymore!

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Helpful?
Thank TheLightGuy
Quality Inn and... T, Front Office Manager at Quality Inn and Suites, responded to this review

Dear TheLightGuy; Thank you for taking time and writing about us regarding your experience with Quality Inn & Suites Terrell. It is always pleasure to receive positive feedback about staff. However allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. We value your feedback as you been loyal guest to...

Lafayette, Louisiana
Reviewed 4 weeks ago

Staying here for First Monday Trade Days in Canton, TX. On arrival via a gravel and broken pavement road, the entrance, the lobby, the stairs and the hallways were not clean. However the room was clean, but dated. There is no elevator to the second floor, only a 20 step winding staircase. The pool and hot tub were closed. The...

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Helpful?
Thank HERMAN C
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear Herman C; I would like to apologize for not exceeding your expectations regarding elevator and I understand the inconvenience you may had due to No Elevator and driveway to hotel. We will forward your feedback to Management for Future Renovation to Install Elevator and please let us know, about your next visit, we will do our best to provide...

Texarkana, Texas
Reviewed 30 October 2016

Qualtiy Inn is located on the north side of I - 20, at the Highway 34 exit. The Terrell Factory Outlet Mall is just to the south, across the interstate highway. There is a large QuikTrip Service Station nearby. When going north on Highway 34 you need to turn left on Mira Place to reach the motel. The small street...

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Helpful?
Thank TallTexWally
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear TallTexWally; Thank you for sharing your experience and we look forward to welcoming you back again the next time you are in town.

Fort Payne, Alabama
Reviewed 26 September 2016

The room was very clean, the staff was friendly and helpful. We left our phone charger and the next day they called to find out where to ship it. That was great service! Thanks for making our stay wonderful!

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Helpful?
Thank nsmith852016
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking time out to write review for Quality Inn & Suites Terrell. It's always pleasure to receive compliments of our property as we strive to provide superior service to our all guests. Once again thank you for your business and we look forward to provide same pleasant accommodations on your next visit.

Brandon, Mississippi
Reviewed 25 August 2016 via mobile

This is your average hotel. The girl at the front desk was very nice. Hotel needs some updates but it's not bad. I had no complaints until the morning I checked out and found a live and a dead roach in the bathroom. The breakfast could have been better.

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Helpful?
Thank Jeremy5224
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear Jeremy5224; Thank you for taking time to write review for Quality Inn & Suites. It's always pleasure to receive compliments on staff friendliness, however please accept my apology regarding pest issue and rest assured that we have taken appropriate care to prevent this type of issue. I hope you give us another opportunities to provide superior accommodations on your...

Mechanicsburg, IL
Reviewed 15 July 2016

Stayed here on a long weekend trip with friends. Beds were very comfortable, and room was clean. The room did have a "smoky" smell to it, and it was supposed to be a non-smoking room. I would stay here again if I'm ever back in town.

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Helpful?
Thank kf1995
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear kf1995 ; Thank you for taking the time to write review regarding your stay at Quality Inn & Suites- Terrell. We appreciate your compliments on cleanness and bed. However please accept my apology on smoking smell. Just rest assured that we have converted our hotel to 100% non-smoking. Once again thank you for your feedback and looking forward to...

Stephenville, Texas
Reviewed 2 July 2016 via mobile

Stayed here for work in the area. Booked two rooms. Didn't have any bad experiences. The hotel is old and dated but it will do in a tight spot. Wouldn't go back unless I had no other choice. Would prefer to pay the extra money and stay at the comfort inn or Hampton.

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Helpful?
Thank Kevinfamily
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking time to write review for Quality Inn & Suites-Terrell. We appreciate your feedback as it’s give us chance for improving our service as we try our best to accommodate all type of guests needs and sorry to hear that you found our hotel old. Just to let you know that we recently upgrade our bedding and...

Canton, Texas
Reviewed 3 May 2016

Rooms were clean, beds were comfortable, staff was helpful. Older property could use a face lift but the place was clean and that means a lot. I have stayed in nicer rooms for the same price but I have also stayed in worse rooms. All in all its just a place to sleep nothing really outstanding.

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Helpful?
Thank hungry23
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear Hungry23; Thank you for taking the time to write review for Quality Inn & Suites. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for...

Odessa, Florida
Reviewed 23 April 2016 via mobile

This hotel has great potential. The linen and Terry are excellent the window coverings are very nice the room is good. But do not book this hotel unless you are capable of hauling your luggage upstairs on your own. There is no elevator and they don't tell you that until after you have checked in. There was also a long...

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Helpful?
Thank LorrieWhite
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Dear Lorrie White; Thank you for taking time to write your experience with us and highlighting positive and negative part of stay. We really appreciate you compliments on linen & terry and window drapes. On the other hand please accept my apologies for fail to inform you about No Elevator and I do understand that inconvenience you may had due...

West Monroe, Louisiana
Reviewed 5 April 2016

A friend and I planned a trip to Canton for their "First Monday Trade Days". Hotels in Canton are limited so I booked one of the cheaper hotels in Terrell. The hotel wasn't bad for a two night stay. The only thing I didn't like was it appeared that the front desk people must own or live at the hotel....

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Helpful?
Thank lj_likes2go
Quality Inn and... T, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking time to write your experience with us and it’s always pleasure to receive compliments on cleanness and friendliness of staff. Also rest assured regarding your concern about size of lobby and staff as we welcome all guest feedback which give us chance to improve our service. Once again thank you for your business and look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Quality Inn and Suites(R) hotel in Terrell is ideally located near the Terrell Heritage Museum and Tanger Outlets shopping center. Additional area attractions include First Monday Trade Days in nearby Canton, the world-famous Mesquite Championship Rodeo, racing at Texas Motorplex andDevil's Bowl Speedway, fishing at Lake Tawakoni and antique shopping in Forney. This Terrell, TX hotel is also near Southwestern Christian College, Paslode's Team Terrell facility and West End Church of Christ. Reunion Ranch is located minutes away. Guests will enjoy many amenities, including:* Free Hot Breakfast* Free Wireless Internet access* Free weekday newspaper* Free local calls* ... more   less 

Additional Information about Quality Inn and Suites

Address: 103 Mira Pl, Terrell, TX 75160-5405 (Formerly Comfort Inn)
Region: United States > Texas > Terrell
Price Range: $88 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Number of rooms: 50
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Also Known As:
Comfort Inn Terrell
Terrell Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have trouble with stairs, ask for a room on the first floor because there is no elevator.”
 of 5 bubbles dash00, 23 Nov 2015 | Read review
“Rear room is best”
 of 5 bubbles Gallen999, 23 Jul 2015 | Read review
“No elevator so ask for 1st floor or RESERVE 1st floor.”
 of 5 bubbles jdkittrell, 20 Jun 2015 | Read review
“Odd numbered rooms face I-20. If possible get an even numbered room.”
 of 5 bubbles jeffo987, 2 Feb 2015 | Read review
“Higher Floor away from the elevators and Ice makers”
 of 5 bubbles chandana_silva, 2 Dec 2014 | Read review
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