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Comfort Inn & Suites Galveston Bay Refineries

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Comfort Inn & Suites Galveston Bay Refineries
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91 Reviews from our TripAdvisor Community

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Showing 90: English reviews
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Burkburnett, Texas
Reviewed 2 days ago NEW

The beds were awesome and clean, pool was nice, breakfast mediocre. Service needs to be better. Stayed with wedding party and stayed extra day, they would not give us wedding rate discount for second day.. Gave my room away and had to re book. They were very difficult to work with.. You get to view of the all the factories...

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Helpful?
Thank sschelter
El Reno, Oklahoma
HOTEL’S FAVOURITE REVIEW
Reviewed 8 January 2017 via mobile

My wife and I have been coming to this comfort Inn for several years now. It is good, comfortable, roomy, and a straight shot down the road to Galveston for catching cruises or any type of activity you may have locally. Pros : Comfortable and roomy rooms. A good breakfast offered in the morning Breakfast area open, plenty of seating...

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Helpful?
2Thank Chris S
About Hotel's Favourite Review
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thanks for your comments and for being a long-term guest. I’m glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you...

Missouri.
Reviewed 3 days ago NEW

We arrived to the hotel around 10 PM after spending all day at Sea World and then driving nearly 4 hours. We were tired and ready to crash. My husband checked in and got the key to our room. We loaded up and headed to our room. The key worked, but the door would not open because the latch was...

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Helpful?
Thank Jennifer A
Tucson, Arizona
Reviewed 1 week ago via mobile

After spending a long day of travel and a day full of meetings, I booked a room at the comfort inn. My room was clean at first glance and staff was friendly. Felt like I had made a good decision. As I'm getting ready for bed, I noted the sheets actually had sneaker prints on them as if someone had...

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Helpful?
Thank Loomin8
Reviewed 1 week ago via mobile

Stayed here the night before a cruise. This hotel was just minutes away from Galveston. The price and short distance from the cruise port made it an easy decision. Nice hotel and friendly staff. Will stay here again in the future.

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Helpful?
Thank Codman191
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thanks for your kind words about our convenient located and friendly hotel. I’m sincerely grateful to have had the opportunity to serve you. I hope you can come again and perhaps stay longer. Staff was appreciated for their great customer service. it’s nice to know we’re doing a good job. Sincerely, Hotel Manager

Oklahoma City, Oklahoma
Reviewed 2 weeks ago via mobile

The hotels in Galveston are too pricey. You get a reasonable rate and comfortable, up to date accommodations here in Texas City. Near by is a fabulous Mexican restaurant- Gringos which was a wonderful bonus!

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Helpful?
Thank SingingAgnes
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel...

Reviewed 3 weeks ago

Stayed on a Friday night pre-cruise. The hotel is modern and clean and the staff is friendly. It is located about 10 miles from the Galveston Cruise Terminal. Much better value than staying on the island. Highly recommend!

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Helpful?
Thank OklaJones
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thanks for your kind words about our clean and friendly hotel with plenty of amenities. I am glad you will recommend our hotel to everyone. We take serving our guests very seriously and are very pleased that we met your needs so well. We’ll be here for you when you need us again. Sincerely, Hotel Manager

Kirkland, Illinois
Reviewed 15 February 2017 via mobile

We stayed here one night pre-cruise in January. We flew into Houston Hobby airport. The hotel prices in Galveston were extremely high so we opted for this hotel in Texas City. I was happy that we did. Upon check-in I had asked the front desk employee for two rooms close together for our friends who would be checking shortly after...

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Helpful?
Thank wrigley1980
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Valued Guest, Thanks for choosing the Comfort Inn,Galveston. It is really nice to note that that you liked the stay and services at our hotel during your recent visit.Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better.We shall update all amenities including air conditioners. Its our privilege to serve guests...

Hurst, Texas
Reviewed 16 January 2017 via mobile

Hotel had a good price for a weekend night. There was not much too do in the area. The price difference from here and galveston was well worth it. Friendly check in, clean rooms, good breakfast. If you need a decent place too stay for a good price before a cruise, it's a good choice

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Helpful?
Thank Boaterkeith
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thanks for commenting. I’m very pleased that you found our staff so friendly and accommodating. We take real pride in enhancing the guest experience with the best possible customer service, and I’m please we can serve you. I hope you will be able to stay with us again soon. It would be an honor to serve you again....

Oklahoma City, Oklahoma
Reviewed 30 October 2016 via mobile

We stayed here for 2 nights before leaving for a cruise out of Galveston. The hotel was nice, clean, and in the perfect location! Just about 5 minutes to Galveston and located near several great eating places. These beds were also, hands down, the most comfortable beds any of our party (of 15) had ever slept in! We didn't want...

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Helpful?
1Thank Nicole R
comfortinnandsuitesg, webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thanks for your kind comments about our nice, clean hotel,location and our staff. I’m glad we could satisfy you, I hope you will be able to stay with us again soon. Thanks again for your pleasant feedback. Sincerely, Hotel Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn & Suites Galveston Bay Refineries

Address: 320 Highway 146 N, Texas City, TX 77590-6631 (Formerly Comfort Inn & Suites Texas City)
Region: United States > Texas > Texas Gulf Coast > Texas City
Price Range: $111 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Galveston Bay Refineries 2.5*
Number of rooms: 67
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Also Known As:
Texas City Comfort Inn
Comfort Inn & Suites Galveston Bay Refineries Texas City
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites Galveston Bay Refineries staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Terrible customer service”
 of 5 bubbles 540jennifera, 21 Mar 2017 | Read review
“There is an elevator so it dosent really matter what room you get.”
 of 5 bubbles brendarM8429WC, 5 Apr 2016 | Read review
“basic hotel to sleep and get complementary breakfast”
 of 5 bubbles 508andreap, 1 Mar 2016 | Read review
“Skip the free breakfast”
 of 5 bubbles MarkM182, 13 Nov 2015 | Read review
“go elsewhere!”
 of 5 bubbles sabruce01, 6 Jul 2015 | Read review
5 of 5