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    Best Western Mainland Inn & Suites

    10620 Emmett F Lowry Expy, Texas City, TX 77591-2658
    +1 877-959-9498
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    2017-12-24 2017-12-25
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    US$113
    US$90
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    US$113
    US$90
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    US$113
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    Traveller (20)
    Room & Suite (9)
    Dining (1)
    Overview
    • Excellent31%
    • Very good27%
    • Average18%
    • Poor16%
    • Terrible8%
    Travellers talk about
    “room was clean” (11 reviews)
    “musty odor” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Mainland Inn & Suites
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (187)
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    1 - 5 of 184 reviews

    Reviewed 2 days ago

    Mold or mildew odor in room so bad my family was coughing and sneezing. Carpet was wet by ac unit. Blankets were missing on the beds and when i asked for blankets night staff said they had no extra Blankets!

    Review collected in partnership with Best Western
    Thank christophersJ3802QS
    Hotel's Favourite
    Reviewed 21 August 2017

    I found the rooms quiet and comfortable. the recommendations for local dining was excellent and close. The desk attendant took care of my needs personally. Service was excellent and departing was fast and courteous.

    Review collected in partnership with Best Western
    Thank johnjQ8614VM
    Reviewed 2 weeks ago

    We Will not stay here again.Worse hotel visit in many years.The room was not clean at all.the bathroom was dirty.the tub had rust in it.Kids were running around upstairs for hours both nights.did not res well.More

    Review collected in partnership with Best Western
    Thank Sherman J
    Response from Devyn S, General Manager at Best Western Mainland Inn & SuitesResponded 1 week ago

    Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us...More

    Reviewed 2 weeks ago

    The experience at this hotel ruined our entire trip. I was embarrassed in front of my family at the terrible choice I made. But how can you make that choice blindly without physically being there to smell the odors and to see the cockroaches? I...More

    Review collected in partnership with Best Western
    Thank toddm589
    Response from BestWesternHotels, Corporate at Best Western Mainland Inn & SuitesResponded 1 week ago

    We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

    Reviewed 23 October 2017 via mobile

    My stay was very Pleasant. Front desk staff was very helpful and attendant to my needs. Cleaning staff was great about supplies and cleanness. Breakfast area was always clean and food was always plentiful. Staff was always welcoming and smiling.

    Thank Meredith M
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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$88 - US$153 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 25
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Expedia, Priceline, Hotels.com, Hotwire, Booking.com, Travelocity, Orbitz, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Best Western Mainland Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Texas City
    • Also Known As
    • Texas City Best Western ,
    • Best Western Texas City ,
    • Best Western Mainland Inn & Suites Texas City
    Add Photo Photos
    Traveller (20)
    Room & Suite (9)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (13)
    Bathroom (6)
    Nearby
    Sponsored by:
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    85 reviews
    .32 km away
     
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    .20 km away
     
    Nearby Restaurants
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    Olive Garden
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    Nearby Attractions
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    1.08 km away
    Jack Brooks Park
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    5.91 km away
    Bay Area Raceway
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    6.29 km away
    Ask a question
    Questions & Answers
    Sandra R
    7 September 2017|
    AnswerShow all 3 answers
    Response from DCochranAustin_Texas | Reviewed this property |
    Call ahead to make sure it is open.
    0
    Votes
    a_robertmiller
    14 December 2015|
    Answer
    Response from a_robertmiller |
    M i c r o s o f t O u t l o o k T e c h Su p p o r t +1800-713-8022 US/Canada, M i c r o s o f t O u t l o o k T e c h Su p p o r t m i c r o s o f t o u t l o o k t e c h s u p p o r t m i c r o s o f t t e c h s... More
    0
    Votes
    Donnadoo47
    7 October 2015|
    AnswerShow all 3 answers
    Response from Devyn S | Property representative |
    We only welcome Service Animals.
    0
    Votes
    Room Tips
    "Quiet stay for one night with friends while visiting Galveston"
    Read review
    "Keep away from the elevators and try to book on the top floor"
    Read review
    "Do not take adjoining room because you can hear everything."
    Read review
    "Not sure since we had to have 3 rooms to get one that was ready."
    Read review
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