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2018-01-28 2018-01-29
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    Best Western Mainland Inn & Suites

    10620 Emmett F Lowry Expy, Texas City, TX 77591-2658
    +1 877-959-9498
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    2018-01-28 2018-01-29
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    US$108
    US$90
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    Traveller (20)
    Room & Suite (9)
    Dining (1)
    Overview
    • Excellent34%
    • Very good26%
    • Average17%
    • Poor15%
    • Terrible8%
    Travellers talk about
    “best westerns” (4 reviews)
    “room was clean” (11 reviews)
    “musty odor” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Mainland Inn & Suites
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (189)
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    1 - 5 of 186 reviews

    Reviewed 3 weeks ago

    We came a little early for Christmas and decided to stay att this hotel. We wanted to go visit the light show at the only race way. The staff was very sweet and accommodating even working during holiday. The breakfast attendant, Lois, made my whole...More

    Review collected in partnership with Best Western
    Thank bettyf852
    Response from Best Western M, General Manager at Best Western Mainland Inn & SuitesResponded 1 week ago

    Dear Betty, Thank you for your kind words. We are pleased to know that we were able to make your stay memorable. Thank you for your compliment on Ms. Lois. She loves making everyone's morning and reciving comments such as these. Hope you had a...More

    Hotel's Favourite
    Reviewed 21 August 2017

    I found the rooms quiet and comfortable. the recommendations for local dining was excellent and close. The desk attendant took care of my needs personally. Service was excellent and departing was fast and courteous.

    Review collected in partnership with Best Western
    Thank johnjQ8614VM
    Reviewed 12 December 2017

    Not happy with stay, it’s important to have clean fresh Hotel at all times. The hotel has smells in room and is not in Best working way for a guest... up grades need to happen.... I don’t like staying somewhere I have to clean like...More

    Review collected in partnership with Best Western
    Thank HealthStay
    Response from Best Western M, General Manager at Best Western Mainland Inn & SuitesResponded 4 weeks ago

    We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

    Reviewed 9 December 2017

    Mold or mildew odor in room so bad my family was coughing and sneezing. Carpet was wet by ac unit. Blankets were missing on the beds and when i asked for blankets night staff said they had no extra Blankets!More

    Review collected in partnership with Best Western
    Thank christophersJ3802QS
    Response from Best Western M, General Manager at Best Western Mainland Inn & SuitesResponded 11 December 2017

    We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

    Reviewed 26 November 2017

    We Will not stay here again.Worse hotel visit in many years.The room was not clean at all.the bathroom was dirty.the tub had rust in it.Kids were running around upstairs for hours both nights.did not res well.More

    Review collected in partnership with Best Western
    Thank Sherman J
    Response from Devyn S, General Manager at Best Western Mainland Inn & SuitesResponded 28 November 2017

    Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Hotel Amenities
    • Breakfast included
    • Free Parking
    • Self-Serve Laundry
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$90 - US$143 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 25
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Best Western, Booking.com, Priceline, Hotels.com, Travelocity, Orbitz, getaroom.com, Hotwire, HotelQuickly, Cancelon and TripOnline SA so you can book your Best Western Mainland Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Texas City
    • Also Known As
    • Texas City Best Western ,
    • Best Western Texas City ,
    • Best Western Mainland Inn & Suites Texas City
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    Traveller (20)
    Room & Suite (9)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (13)
    Bathroom (6)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sandra R
    7 September 2017|
    AnswerShow all 3 answers
    Response from DCochranAustin_Texas | Reviewed this property |
    Call ahead to make sure it is open.
    0
    Votes
    a_robertmiller
    14 December 2015|
    Answer
    Response from a_robertmiller |
    M i c r o s o f t O u t l o o k T e c h Su p p o r t +1800-713-8022 US/Canada, M i c r o s o f t O u t l o o k T e c h Su p p o r t m i c r o s o f t o u t l o o k t e c h s u p p o r t m i c r o s o f t t e c h s... More
    0
    Votes
    Donnadoo47
    7 October 2015|
    AnswerShow all 3 answers
    Response from Best Western M | Property representative |
    We only welcome Service Animals.
    0
    Votes
    Room Tips
    "Quiet stay for one night with friends while visiting Galveston"
    Read review
    "Keep away from the elevators and try to book on the top floor"
    Read review
    "Do not take adjoining room because you can hear everything."
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    "Not sure since we had to have 3 rooms to get one that was ready."
    Read review
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