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    Best Western Mainland Inn & Suites

    10620 Emmett F Lowry Expy, Texas City, TX 77591-2658
    Hotel website
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    2017-08-27 2017-08-28
    US$87
    US$87
    US$87
    Traveller (16)
    Room & Suite (9)
    Dining (1)
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    Overview
    • Excellent32%
    • Very good27%
    • Average19%
    • Poor15%
    • Terrible7%
    Travellers talk about
    “musty odor” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Mainland Inn & Suites
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Quality Inn
    279 reviews
    #2 of 12 hotels in Texas City
     
    Hampton Inn & Suites Houston/League City
    425 reviews
    #1 of 4 hotels in League City
     
    Fairfield Inn & Suites Texas City
    113 reviews
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    67 reviews
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    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (177)
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    There are newer reviews for Best Western Mainland Inn & Suites
    See the most recent reviews

    11 - 15 of 174 reviews

    Reviewed 21 June 2017 via mobile

    There was a lot of good about this hotel and a little not-so-great. The pros:clean rooms, TV had good selection of stations, microwave, refrigerator, nice pool, fitness room, complimentary hot breakfast, personalized bottle of water upon arrival (with reservation), short 15 minute drive to Galveston,...More

    1  Thank Virginia I
    Response from Devyn S, General Manager at Best Western Mainland Inn & SuitesResponded 3 July 2017

    Dear Virginia, Thank you for the kind words that you had about our hotel and providing us feedback on what you did and did not enjoy during your stay with us. I would like to sincerely apologize for the issues and negative experience during your...More

    Reviewed 20 June 2017

    Very nice stay. Staff was cordial. Breakfast had a variety. Room was clean. Internet was fast and easy. Would stay there again. We were headed to a cruise and there were 13 of us. We all booked separate, but when we got there we let...More

    Review collected in partnership with Best Western
    Thank Lana C
    Response from Devyn S, General Manager at Best Western Mainland Inn & SuitesResponded 3 July 2017

    Dear Lana, We all hope that you and your family had the most amazing time on your cruise! Your group was so lovely! It was a pleasure having you all with us. We are happy that we were able to get all of you together...More

    Reviewed 19 June 2017

    I had booked my room with an online site back in January for a June 10th stay. On June 9th I received a call from the site that Best Western had cancelled my reservation due to overbooking. If you are reading this then you are...More

    Thank yancmo
    Response from Devyn S, General Manager at Best Western Mainland Inn & SuitesResponded 20 June 2017

    We sincerely apologize about the experience you had with us. We understand how hard and inconvenience that this must have been to you and your family. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements...More

    Reviewed 18 June 2017

    My FIL's room was clean and fresh but our room was musty smelling. When I folded out the sofa sleeper I realized it was moldy under the mattress. I called the front desk. They said they'd tell housekeeping. I told her myself when I saw...More

    Thank Ed M
    Response from Devyn S, General Manager at Best Western Mainland Inn & SuitesResponded 3 July 2017

    Dear Ed, I would like to sincerely apologize for the issues and negative experience during your stay with us. Thank you for bringing this to my attention so that we could have the room professionally looked at and the issue resolved. I am terribly sorry...More

    Reviewed 1 June 2017

    We have stayed here befor and loved it. Not this time. We will find other accomodations next time. The hotel was dirty. Musty smell was overpowering in our room. Housekeeping apparently does just a quick once-over before re-renting the room. Bathroom wall was disgusting. One...More

    Review collected in partnership with Best Western
    Thank Christi V
    Response from Devyn S, Manager at Best Western Mainland Inn & SuitesResponded 5 June 2017

    On behalf of our entire team, I would like to apologize for not exceeding your expectations. I can understand how uncomfortable this must have made your stay with us. We sincerely apologize about the experience you had with us. We have taken your review and...More

    Quality Inn
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    Fairfield Inn & Suites Texas City
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    Candlewood Suites Texas City
    67 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$74 - US$184 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 25
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Best Western, Orbitz, TripOnline SA, Cancelon, Hotwire, Travelocity, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Best Western Mainland Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Texas City
    • Also Known As
    • Texas City Best Western ,
    • Best Western Texas City ,
    • Best Western Mainland Inn & Suites Texas City
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    Traveller (16)
    Room & Suite (9)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (9)
    Bathroom (6)
    Nearby
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    10.48 km away
     
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    .11 km away
     
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    7.62 km away
     
    Quality Inn
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    .25 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    a_robertmiller
    14 December 2015|
    Answer
    Response from a_robertmiller |
    M i c r o s o f t O u t l o o k T e c h Su p p o r t +1800-713-8022 US/Canada, M i c r o s o f t O u t l o o k T e c h Su p p o r t m i c r o s o f t o u t l o o k t e c h s u p p o r t m i c r o s o f t t e c h s... More
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    Votes
    Donnadoo47
    7 October 2015|
    AnswerShow all 3 answers
    Response from Devyn S | Property representative |
    We only welcome Service Animals.
    0
    Votes
    Room Tips
    "Quiet stay for one night with friends while visiting Galveston"
    Read review
    "Keep away from the elevators and try to book on the top floor"
    Read review
    "Do not take adjoining room because you can hear everything."
    Read review
    "Not sure since we had to have 3 rooms to get one that was ready."
    Read review
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