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Fairfield Inn & Suites Dallas Plano/The Colony

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Fairfield Inn & Suites Dallas Plano\/The Colony
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95 Reviews from our TripAdvisor Community

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Showing 93: English reviews
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Lake Jackson, Texas
Reviewed 5 weeks ago

We stayed here for a nearby wedding. Found it was just across the parking lot. Accommodations were nice. Staff were friendly. Breakfast was outstanding. We got to see all the wedding party in the hotel as well.

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Helpful?
Thank JohnWard2013
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

John, Thank you for your kind words about your recent trip to the Colony, for the wedding you attended. Our partner Ana Chapel Villa, located on our campus, is a great partner with our hotels and the convenience of being within walking distance is great. The outstanding breakfast is what we strive for each day. The team appreciates your recognition...

Ashburn, Virginia
Reviewed 13 February 2017

This hotel shares a large parking lot with two other Marriott properties. It also looks like there will soon be a small restaurant/office space sharing that same lot perhaps offering some dining options. Location is great for business or pleasure in Plano, The Colony, Frisco, McKinney, etc. The hotel seems like it was recently renovated and even the carpet in...

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Helpful?
Thank Eduardo C
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Eduardo, Thank you for taking your time to tell us about your experience at the Fairfield Inn & Suites. We were pleased to hear that you recognized the renovation that we completed last month, and that it made a great impact on your stay. The breakfast team does a great job each morning making sure our guests get their day...

El Paso, Tx
Reviewed 11 January 2017 via mobile

The Fairfield is very nice with nicely updated rooms. It is close and easy to get to downtown and to UT. I gave it a 4 because all the common areas (hallways, check in area) smelled like dirty baby diapers...not our room but everywhere else. The staff were very nice and helpful.

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Helpful?
Thank Susan M
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Susan, Thank you for the kind words about your recent trip to the Colony. We did recently finish the renovation of al of our suites and the lobby. The comments about the staff being helpful and friendly, is a great way to describe the team. They strive everyday, to make our guests have a similar experience. We have nationally recognized...

Illinois
Reviewed 7 January 2017

Stayed for 2 nights while in the area visiting family. The hotel seems brand new, so it either is, or it is going through remodeling. The room was very clean, updated, and everything seemed to be brand new. I had 2 great nights of sleep!! And that is saying something - I usually have a difficult time getting comfortable in...

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Helpful?
Thank BaseballFan5
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Thank you so much for writing about your recent stay. We are so glad that the renovation had a positive impact on your experience. We made every effort to complete the refresh, without disrupting our guests, and now that it is complete, we can all enjoy the new look and feel of the Fairfield. The entire team works hard to...

Lafayette, Louisiana
Reviewed 14 December 2016

Stayed here as suggested by a client for a small conference meeting in December. The location and hotel is under renovations, which was told to us in advance. We had to walk to The Residence Inn for breakfast. Close to many restaurants and stores, so that is a plus. Overall, nothing to write home about, overall accommodating and comfortable, but...

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Helpful?
Thank JAreg2013
mike c, Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Thank you for taking the time to comment about your stay. The Fairfield Inn & Suites is attached to the Cascades Conference Center, and we are glad you were able to utilize the meeting space. The Colony is experiencing major growth, and we have new retail and restaurants opening near us, almost every week. Both hotels have completed the renovations...

Kansas City, Missouri
Reviewed 10 December 2016 via mobile

Wife and I stayed during a house hunting trip. I travel every week and I'm very familiar with the brand. I used mobile check in and my keys were ready when I got there. The front desk was friendly, polity and professional. They also acknowledged my Platinum status, so many FI desks don't for some reason. Our room was clean,...

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Helpful?
Thank Field T
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Dear Field T, We are so glad that you enjoyed your stay with us, while you looked for your new home here in North Texas. We appreciate you taking time to reinforce the positive touch points about your stay. The team here works hard every day, to make sure they impact our guest experience at every step. As a Platinum...

East Lansing, Michigan
Reviewed 23 November 2016

Other than its great location, there's nothing else I liked about this hotel. The staff were not friendly, they served the same breakfast for the 2 days that I stayed, and worse, when I came for breakfast around 8:45, the serving platters for hot food were empty! No more sausages & eggs! And there wasn't any staff around the kitchen....

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Helpful?
Thank Jennifer G
mike c, Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Dear Jennifer, Thank you for taking the time to share your experience with us. While the teams strives everyday, to provide every guest with the personalized service, that they deserve. It appears that we have fallen short of this, during your stay. We should have certainly maintained the breakfast items, up to the 9am closing time. I am concerned about...

Okemos, Michigan
Reviewed 22 November 2016 via mobile

Fairfield Inn Plano/The Colony is nicely situated near the 121 freeway which makes it convenient to go anywhere farther North of Dallas or to Dallas itself. Breakfast is served daily and wifi reception in the room is excellent. There are places to eat and shop within 10 to 20 minutes from the hotel depending on traffic.

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Helpful?
Thank Nomadic_Thoughts
Marion, Illinois
Reviewed 21 November 2016 via mobile

Recently spent three days here for a family visit and a nearby wedding. Room was clean, spacious, well appointed. It had a decent hot/cold breakfast buffet. My only complaint is how thin the walls are. We kept the fan blowing at night to sleep because it drowned out the elevator and hallway noise.

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Helpful?
Thank Erik L
Colorado Springs, CO
Reviewed 6 November 2016

I really wanted to like this hotel more as I travel to the Dallas area a lot. First, this hotel is very hard to find. The walls are very thin. I could hear the people in an adjacent room talking. They also had their TV on all night long until 4am. Then from 4-5am they turned it on and off...

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Helpful?
Thank nowincolorado
mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The Colony, responded to this review

Dear NowinColorado, Thank you for taking the time to inform us about your recent stay, and for taking the opportunity to stay with us again in the future. Your positive comments about the cleanliness of the hotel, the great breakfast and the overall friendliness of the team, is what we strive for every day. It is only by receiving comments,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The newly renovated Fairfield Inn & Suites Dallas Plano/The Colony, Texas hotel offers the relaxing and inspiring experience you are looking for. Ideally located in the heart of The Colony, TX & just 2 miles to Legacy Park home to Frito-Lay, JC Penney, Stonebriar Mall, The Shops at Legacy & EDS HQ in Plano, Fairfield Inn & Suites by Marriott The Colony hotel is only minutes to Toyota Headquarters Pizza Hut Park, Dr. Pepper Stars Center, Five Star Park, The Tribute Golf Club and the cities of Plano, Frisco, Carrollton and Dallas, Texas. Fairfield Inn & Suites by Marriott Dallas Plano/The Colony hotel provides thoughtful amenities like comfortable bedding, 32" flat screen TV, free local calls and free wireless high speed internet. Recharge in our outdoor pool and Fitness Center. Revive daily with our complimentary deluxe continental buffet at this Plano/The Colony hotel. ... more   less 

Additional Information about Fairfield Inn & Suites Dallas Plano/The Colony

Address: 5909 Stone Creek Drive, The Colony, TX 75056-2615
Region: United States > Texas > The Colony
Price Range: $132 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Dallas Plano/The Colony 2.5*
Number of rooms: 104
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Also Known As:
Fairfield Inn & Suites Dallas Plano / The Colony Hotel The Colony
Fairfield Inn And Suites Dallas Plano / The Colony
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Dallas Plano/The Colony staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the side away from the freeway. Noisy.”
JohnWard2013, 21 Mar 2017 | Read review
“All rooms good.”
EduardoC301, 13 Feb 2017 | Read review
“Just hope you get quiet neighbors!”
  • bathroom
  • chair
  • shower
  • bed
  • desk
nowincolorado, 6 Nov 2016 | Read review
“If traveling with young children, request a room that has a bathtub and a fridge.”
Vaison, 17 Aug 2016 | Read review
“High-floor away from busy elevators”
  • View of room
  • Desk & TV
MattH470, 15 Aug 2016 | Read review
5 of 5