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Residence Inn Dallas Plano/The Colony

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Traveller (37)
Room & Suite (29)
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Overview
  • Excellent52%
  • Very good29%
  • Average12%
  • Poor3%
  • Terrible4%
Travellers talk about
“front desk”(17 reviews)
“bedroom suite”(4 reviews)
“full kitchen”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Dallas Plano/The Colony
Special Offer: Pampered Pet Package
Hotel deals
Offers from Residence Inn Dallas Plano/The Colony
Special Offer: Pampered Pet Package
Hotel deals
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Rooms
Jun. 10Jun. 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (127)
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62
36
16
5
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LanguageEnglish
62
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5
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31 - 35 of 124 reviews
Reviewed August 29, 2016 via mobile

The front end clerks could not have been better. Such good service. Of course the room is what I expected and needed for this business trip. The Mix in the evening and the breakfast in the morning are better than expected. In fact, they are...More

Thank Dennis F
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded August 31, 2016

Thank you so much for your kind words about the team at the Residence Inn. We strive every day to create a memorable experience and are proud when the results are as positive as you received. The evening Mix and breakfast are two fantastic amenities...More

Reviewed July 24, 2016

Spacious & clean rooms, comfortable bed, top notch friendly staff. Furniture OK but worn. Fold out sofas rarely are comfortable in any hotel. One of our kids slept on the sofa cushions & the other on the floor. Kitchen suites are very nice with full...More

Thank Ron P
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded July 26, 2016

We are so glad that you enjoyed your stay at the Residence Inn. The team appreciates your kind words about the level of service they provide and their commitment to maintaining the condition and cleanliness of the hotel. Breakfast is one of our most popular...More

Reviewed June 28, 2016 via mobile

Stayed in a 2 bedroom suite for a sisters weekend. Room was clean. Bed and bedding comfortable. Bathrooms were a little small. Breakfast was fine both mornings, no issues with selection or service. That was in spite of having multiple high school boys soccer teams...More

Thank SDhiker
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded September 20, 2016

Dear SD Hiker, Thank you for taking the time to write and advise us about your stay. The description of the teams "Great "Texas" hospitality" is what they strive fro every day. The suites are in fact all equipped with 4 items, however we will...More

Reviewed June 8, 2016

This is a really nice property with their sister properties on site (Fairfield Inn and Courtyard). If the breakfast would have been serviced in a timely manner, I would have given this a 4 rating. We are early risers, otherwise, you would have nothing to...More

Thank JoAnn1942
Reviewed June 2, 2016 via mobile

Well this hotel has much to offer for anyone who is looking for an extended stay.Breakfast was good and they also have some evening socials which adds to your stay experience.The rooms are spacious and they have in house gym and swimming pool.Overall a good...More

Thank Gaurav C
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded June 23, 2016

We appreciate you writing to tell us about your recent stay with us. Our breakfast ambassadors do a great job of getting our guests started off, with a great breakfast. The evening reception during the week is another great Food & Beverage experience that we...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$110 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (29)
Dining (2)
Questions & Answers
Ask a question
mrs_nabil
August 10, 2017|
AnswerShow all 3 answers
Response from mike c | Property representative |
Greetings, I can be reached in the office at 214-469-2525. I will be on vacation the 11th thru the 21st, and AJ Delarosa will be here in my absence.
0
Votes
Heather A
November 12, 2016|
Answer
Response from mike c | Property representative |
Our gust laundry is $2.00 per load for the washer and $2.00 per load for the dryer. I hope this helps, we look forward to having you as our guest.
0
Votes
Room Tips
"Ask for a newer room if you can"
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"Get a room not facing the highway."
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"I would request a room that doesn't face the direction of the outdoor music venue."
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"We were next to highway but room was still quiet."
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