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Fairfield Inn & Suites Houston The Woodlands

110 reviews
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Traveller (27)
Room & Suite (19)
Dining (2)
Overview
  • Excellent41%
  • Very good20%
  • Average19%
  • Poor12%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (110)Write a Review
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1 - 5 of 106 reviews
Reviewed 27 December 2017

I spend 133 nights in Marriott Hotels this years and this on and another one in Orlando are on the worst two list. Obviously they are understaffed and the access to the hotel is not friendly but the part that stroke me the most is...More

Thank rafaotero7
Response from Travis S, General Manager at Fairfield Inn & Suites Houston The WoodlandsResponded 28 December 2017

Sorry for any inconvenience on your last stay, we truly appreciate your comments, and we will investigate what was the issue, we do not have any blocks on any web pages on any personal electronic devices, there is no way we may restrict them,we haven't...More

Reviewed 9 October 2017

I get that hallways see a lot of traffic. But these looked like they hadn't seen a vacuum in days. The smell when you enter is musty, but I really thought it may have been the indoor pool or even a leftover from Harvey. When...More

Thank txbeach
Response from Travis S, Manager at Fairfield Inn & Suites Houston The WoodlandsResponded 10 October 2017

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Houston The Woodlands with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please...More

Reviewed 28 September 2017

Family emergency trip so it's already bad, and then we check in. The staff was neglectful, we had to ask to check in. Our room was initially ok, missing every possible amenity, (coffee pods, toiletries, extra towels). After "cleaning" they sprayed some awful room freshener....More

Thank Sharla L
Management response:Responded 29 September 2017

On behalf of the entire Fairfield Inn and Suites The Woodlands, Texas I want to thank you for staying with us. I also want to thank you for your review. We always love hearing ways that we can improve. As one of the new managers...More

Reviewed 28 September 2017 via mobile

The best things about this place are the price and the bed. Beyond that, not so good. The place has an old smell about it. The window had lost it seal and was fogged up all the time. The outside noises between the interstate and...More

Thank f02301
Management response:Responded 29 September 2017

On behalf of the entire Fairfield Inn and Suites by Marriott staff in the The Woodlands, Texas I want to thank you staying with us during your recent travels. I also want to thank you for your review. We use reviews like yours to improve...More

Reviewed 28 August 2017

Stayed at the Fairfield while there for a family celebration. Very clean and quiet. Front desk was extremely friendly. For those that want it, there is a refrigerated area with soft drinks and beer at reception area. Hotel was great value for the money.

Thank Mary H
Management response:Responded 29 August 2017

Thank you for your review. We hope to see you again when your travel brings you back to the area.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$100 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$100 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (27)
Room & Suite (19)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Steve S
7 July 2016|
AnswerShow all 2 answers
Response from Mickey R | Property representative |
Hi! There is two places to run really close to us less than half a mile from us about a 5 minute drive. One track is at College Park High School & the other is at Lone Star College. Both locations are great to run their... More
0
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miketsuter
20 April 2015|
AnswerShow all 2 answers
Response from Karen B | Reviewed this property |
They will only charge your card if you buy, destroy, steal, etc. I have had hotels charge my card after my departure for things I didn't get, but they always take them off. So, be sure and check your card for charges for... More
1
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Room Tips
"if you follow goggle map you may end up back in the interstate"
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"Second floor , away from elevator."
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"Always best to stay away from the elevators. I prefer higher floors."
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"Rooms on the south side should be quieter as we faced North (Willies/Walmart) and there was a car alarm..."
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