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The Woodlands Waterway Marriott Hotel & Convention Center

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1601 Lake Robbins Dr, The Woodlands, TX 77380-1162
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (242)
360
Panoramas (16)
Room & Suite (275)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 20-11-18 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Woodlands Waterway Marriott Hotel & Convention Center
Updated 20-11-18 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 15 hotels in The Woodlands
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Enjoy our newly renovated and pet-friendly accommodations in a superior setting at The Woodlands Waterway Marriott Hotel & Convention Center. Set on the Waterway near shops at The Woodlands Mall, restaurants and the Cynthia Woods Mitchell Pavilion, our hotel in The Woodlands, Texas offers an ideal location for leisure and business travel.
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Full view
Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Car park
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
On-demand films
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Modern
Hotel links
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710Reviews2Q+A100Room tips
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Popular mentions
Javierchik08 wrote a review Apr. 2021
Miami, Florida250 contributions116 helpful votes
My first night here and I already regret my hotel choice. First impressions are the most important. I’m BonVoy gold member and I supposed to have an upgrade in my room but instead of that I receive a very old, dirty and bad maintained room. First the bathroom... the shower is a mess, impossible to control the pressure. The rack inside the closet is broke ... you can’t use it. But the worst thing was the bed cover cleanness... You can see the photo below... I really don’t know how Im going to sleep in this bed. Shame on you Marriot.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Fred Domenick, General Manager at The Woodlands Waterway Marriott Hotel & Convention Center
Responded 1 week ago
Good Afternoon, I certainly hope you notify us of any issues or concerns you may have. It sounds like you are still registered and I hope you contact our manager so we have an opportunity to correct any issues and make things right for you. The items you mentioned are certainly not our standard and we would like to fix them. Sincerely, Fred Domenick General Manager
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volcanogirl wrote a review Apr. 2021
Texas12684 contributions276 helpful votes
+1
This is a beautiful hotel in a fantastic location right on the Woodlands Waterway. The lobby is gorgeous with soaring ceilings and looks as if it has been newly remodeled. It's very clean and modern, and we saw a lot of safety measures in place such as staff wearing masks and signs asking for social distancing, one family per elevator, etc. We chose this hotel because my husband was running the marathon the next morning, and this was the designated hotel of choice. At night the trees along the Waterway are illuminated with white lights, and the hotel has a pretty outdoor area with fire pits. Good outdoor restaurants are just steps away. Our check-in was smooth, and the woman who helped us was friendly. Our room was comfortable, but it was loud and hard to get a good night's sleep. We could hear every door on the hallway as they were opened and closed with a metal clank, every conversation in the hall, and a dog barking. The people weren't really being loud, more that the sound carries and the gap under the door and the thin walls allow you to hear it all. If it weren't for the noise factor, it would have been a five star experience for us, but neither of us got a good night's rest. The next morning, we grabbed coffee at the restaurant, and service was warm and friendly there as well. Overall, this is a good hotel, but I'd request a room in a quiet area or maybe pack a pair of ear plugs. We were there on a Friday night; things may be a bit quieter during the week.
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Date of stay: March 2021
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Room Tip: Request a room in a quiet area; our room was a little loud.
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Facundo S wrote a review Feb. 2021
1 contribution
I stayed at this Marriot with my family in mid-February. This Marriot offers horrible service to its clients and then “covers it up” by blaming everything on COVID. The first thing you notice when you walk into your room is that it is barren. There is a mini-fridge but NOTHING inside. There is a coffee machine but no coffee. The list goes on and on. The worst part is that when I went to speak to the front desk their answer was “covid” as if some magical word exempts a hotel that charges you $150 a night from offering anything resembling decent service. I will not be staying at the Marriot during my next family or business trip and I suggest you don’t either.
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Date of stay: February 2021Trip type: Travelled with family
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Response from Christie Hughes, Other at The Woodlands Waterway Marriott Hotel & Convention Center
Responded Feb. 27, 2021
We are disappointed to hear you did not enjoy your stay at our hotel. We receive positive feedback from the majority of our guests and regret that your experience was less than satisfactory. Its is our goal to provide a clean and attractive facility. We do hope that you might reconsider staying with us again in the future so that we may have the opportunity to provide you with a stay that meets your expectations.
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William S wrote a review Feb. 2021
Houston, Texas67 contributions6 helpful votes
We were without electricity or water at home due to the freeze so I decided to move my family to a hotel. Rooms were hard to come by but we were lucky enough to find a room here. This is a very nice hotel. Our room was clean and comfortable. We stayed on the 11th floor so we had a great view. The hotel restaurant has a limited menu due to COVID but the food and service is very good. If you are ever in the area I would definitely recommend this hotel.
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Date of stay: February 2021
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NicoleFNJane wrote a review Feb. 2021
40 contributions6 helpful votes
I consider myself to be a hotel snob so I have pretty high standards for my hotel requirements. I have stayed in all of the 4 star accomodations in the Woodlands previously and this is my favorite. The next best thing is the City Place which is also a Marriott property but this one has a hot tub. The staff was so welcoming and helpful, especially Ling Ling. I did not meet her until the second day I was there but that woman either really loves her job or is amazing at faking it. She was by far the most friendly hospitality staff member I have encountered through all of my travels. I also dealt with a wonderful younger African American gentleman on my checkout day whose name I didn't catch and he was lovely as well! The only drawback in my opinion is the outrageous $20 a day parking. The rooms were clean and it was very quiet and I have no other complaints! It was the first weekend in January and the weather was cold but the pool was the warmest I've ever found at a hotel, there was steam rolling off of it. As luck would have it, the grandmother of my best friend's (who I came to see) stepson had also booked a room at the same hotel and the kids had a blast swimming in the pool until it closed for the evening. The hot tub is spacious and was able to hold all of the adults as well as the kids who were in and out - lol. I attempted to reach out to the hotel prior to my stay to see if it was possible to get a balcony room but was unsuccessful. I may try again on my next stay which I anticipate to be in the next couple of weeks! Last time we only stayed 2 days but this time I will be staying 5. This is my favorite hotel in the area and I intend to stay here any time I am needing accomodations in The Woodlands!
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Date of stay: January 2021
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Room Tip: There's a free trolley that stops at the back of the hotel periodically that goes to...
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PRICE RANGE
US$206 - US$401 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
woodlands waterway marriott hotel the woodlands, marriott woodlands waterway, marriott the woodlands, the woodlands marriott
LOCATION
United StatesTexasThe Woodlands
NUMBER OF ROOMS
345
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Frequently Asked Questions about The Woodlands Waterway Marriott Hotel & Convention Center
Which popular attractions are close to The Woodlands Waterway Marriott Hotel & Convention Center?
Nearby attractions include The Gooses Acre Irish Pub (0.2 km), Cinemark 17 And XD (0.09 km), and Baker St. Pub & Grill- The Woodlands (0.04 km).
What are some of the property amenities at The Woodlands Waterway Marriott Hotel & Convention Center?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Woodlands Waterway Marriott Hotel & Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Woodlands Waterway Marriott Hotel & Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Woodlands Waterway Marriott Hotel & Convention Center?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Woodlands Waterway Marriott Hotel & Convention Center?
Conveniently located restaurants include Grimaldi's Pizzeria, The Cheesecake Factory, and Fleming's Prime Steakhouse & Wine Bar.
Are there opportunities to exercise at The Woodlands Waterway Marriott Hotel & Convention Center?
Yes, guests have access to a pool and a fitness centre during their stay.
Is The Woodlands Waterway Marriott Hotel & Convention Center located near the city centre?
Yes, it is 0.5 km away from the centre of The Woodlands.
Are any cleaning services offered at The Woodlands Waterway Marriott Hotel & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Woodlands Waterway Marriott Hotel & Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Woodlands Waterway Marriott Hotel & Convention Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.