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Hilton Garden Inn Houston/The Woodlands

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Hilton Garden Inn Houston\/The Woodlands
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539 Reviews from our TripAdvisor Community

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Minneapolis, MN
Reviewed yesterday NEWvia mobile

Good location if going to Woodlands, staff nice, main lobby good, smaller but nice pool (not heated). But rooms need upgrade badly, temp hard to get warm, felt very moist in air, and had to pay for breakfast (fairly stiff price), bar not open or staffed at even 10 pm, and there are simply better options right there (including a...

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Helpful?
Thank Slugg0
HOTEL’S FAVOURITE REVIEW
Reviewed 13 December 2016

Nice and Clean. Beautifully decorated with a fire pit outside. Staff was friendly and helpful. Price was reasonable. Rooms were quiet and comfortable. Plenty of outlets, coffee and coffee maker, microwave, refrigerator, in the room. Breakfast buffet was not included but was fairly priced and delicious. Plenty of luggage carts too. Very conveniently located to many, many, restaurants and shopping...

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Thank Johnny T
About Hotel's Favourite Review
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Johnny T, Thank you for choosing to stay at our location and for such a great review! We can't get a better compliment than "perfect." I am glad that you enjoyed the accommodations and the service. Since you stayed last, we have made the hotel breakfast even better by making all eggs (including scrambled) fresh for each order and...

Houston, TX
Reviewed yesterday NEW

This was a business trip and my arrival time was late in the evening. Desk personnel were pleasant and prompt. The room was clean and the furnishings were comfortable. My departure was early the next morning and checkout was a breeze. Next time I'm in the area this is where I will stay.

Review collected in partnership with Hilton Garden Inn
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Thank edwardtM3337DS
Reviewed 1 week ago NEWvia mobile

Stayed two nights and enjoyed very friendly service, great breakfast and late simple dinner. The outdoor fire pit was great to relax by on the cool evenings and there is much to do very close by. Room was immaculate and very quiet. There is a bar an short menu dinner open til ten.

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Thank Searay177
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Searay177, Thank you for your feedback on our property. I know you have many choices in The Woodlands and I am happy to know that you enjoyed your stay at our hotel. We have a lot to offer in the hotel and the surrounding area. Best Regards, Gabriel Wall

Charleston, South Carolina
Reviewed 1 week ago

The only thing that would make Hilton hotels better would be free breakfast as opposed to charging for it. Even then, it isn't a deal breaker. The rooms are always great, staff is always quick to accommodate, and the stay is always pleasant.

Review collected in partnership with Hilton Garden Inn
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Thank Paul H
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Paul H, Thank you for your very positive reviews. We understand that many other focused-service hotels include a complimentary breakfast. With the other hotels that have a built-in cost to their breakfast, it is usually at the expense of the quality of the food they provide. At Hilton Garden Inn, we have made-to-order omelets, eggs, french toast, pancakes and...

Reviewed 2 weeks ago

This is an excellent Hilton property - tucked away from traffic, yet convenient to restaurants, shopping, and golf. The staff here is friendly and attentive, and the property is clean and well-maintained. The breakfast buffet and cooked to order omelets did not disappoint. Highly recommend this hotel. Note - although the top floor has smoking rooms, I chose a second...

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Thank gottafly2stsomewhere
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear gottafly2stsomewhere, Thank you for your stellar review. We are a 100% non-smoking hotel and I was surprised to see your comments about the 4th floor. However, after some research we found that some of our rooms were never coded properly as non-smoking and we have fixed this error. I cannot thank you enough for mentioning this as it can...

BsAs, Argentina
Reviewed 3 weeks ago via mobile

I've stayed at this hotel many times. And its always a great stay! Friendly and relaxed environment. Latoya is always smily at the front desk and helped me everytime I needed something. Breakfast ladies always muy favoritos. Laura, Sandra and Nadia. Adding a safety box could be a good enhancement for the hotel.

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Thank Paula B
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Paula B, Thank you for such a wonderful review of our hotel and for such great recognition of our staff members. Although the guest rooms to not have safety deposit boxes in them, we do provide secure boxes at the front desk. These are much more secure than those in the guest rooms as there are no duplicate keys...

Reviewed 4 weeks ago via mobile

Do not stay at this hotel if you are looking to be able to sleep. The hotel's banquet facility was directly under our room and the music rattled (literally) our room for 3 hours from 9:00 PM-12:00 AM. We have a newborn so this was less than ideal. The hotel should warn its guests about the noise issues when they...

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Helpful?
Thank David W
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear David W, Thank you for your review of our hotel. I m deeply disappointed that you had such a negative stay at our property. Although we host several events at our hotel, we try and take the proper steps to ensure that our guests are not negatively affected by them. Based on your feedback, I have mandated changes within...

the woodlands, United States
Reviewed 14 February 2017

room smelled like smoke, the layout felt creepy, otherwise was fine. I wasn't recognized as a HHonors member, but I wasn't bothered by this. Staff was friendly and efficient. The location is the best thing about the hotel. The lobby and lobby accommodations are good.

Review collected in partnership with Hilton Garden Inn
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Thank 526alyssaa
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear 526alyssaa, Thank you for your review and I apologize that your room smelled like smoke. We are 100% non-smoking property and our housekeeping staff should have ensured that if someone had smoked in the room that it was not sold until the odor was properly neutralized. I also apologize that you were not recognized for your loyalty to the...

Round Rock, Texas
Reviewed 1 February 2017

The staff went above and beyond! We had a soccer team of 10/11 year old girls, one of which was my daughter. Her birthday happened to fall on this weekend so we decided to throw together a makeshift party. Not only did the staff let us use a room for a team pizza party, they went and bought her a...

Review collected in partnership with Hilton Garden Inn
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Thank Leslie D
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Leslie D, Thank you so much for your stellar review. We feel that to provide truly great hospitality, we must do more than simply provide service. We must truly care for our guests. I am happy to hear that our staff showed that they cared and shared in your celebration of your daughter's birthday. We hope to see you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Houston/The Woodlands hotel is in the peaceful northern Houston suburb of The Woodlands. It is near local companies, such as Chevron Phillips Chemicals and Anadarko Petroleum, and attractions, such as the Woodlands Mall and Waterway Square. The hotel rooms and suites have an adjustable bed, free WiFi, 32-inch LCD TV, refrigerator, and microwave. There’s also a fitness center, outdoor pool, business center, meeting room, and onsite restaurant. The Great American Grill offers breakfast, dinner, and evening room service. ... more   less 

Additional Information about Hilton Garden Inn Houston/The Woodlands

Address: 9301 Six Pines Dr, The Woodlands, TX 77380-1489
Region: United States > Texas > The Woodlands
Price Range: $153 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston/The Woodlands 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston/The Woodlands Hotel The Woodlands
Hilton The Woodlands
The Woodlands Hilton
Hotel Style:
#2 Business Hotel in The Woodlands
#2 Romantic Hotel in The Woodlands
#2 Family Hotel in The Woodlands
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Houston/The Woodlands staff and other travellers.
3 questions
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Los Angeles, California, United States
over a year ago
19 days ago
Houston, Texas
over a year ago

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Questions? Get answers from Hilton Garden Inn Houston/The Woodlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor away from elevators. Fourth floor has smoking rooms.”
 of 5 bubbles gottafly2stsomewhere, 8 Mar 2017 | Read review
“Top floor, 4th was very quiet.”
 of 5 bubbles LAWork2Travel, 24 Oct 2016 | Read review
“Stayed on ground level, room 128 had trees outside window, very private.”
 of 5 bubbles babeol, 26 Jun 2016 | Read review
“AC Has Issues”
 of 5 bubbles latraveler393, 6 Jun 2016 | Read review
“Had woods view on even numbered rooms which was peaceful. Otherwise youoverlook the parking lot”
 of 5 bubbles 1963hill, 15 May 2016 | Read review
5 of 5