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Hilton Garden Inn Tyler

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#4 of 38 Hotels in Tyler
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Tyler
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520 Reviews from our TripAdvisor Community

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Showing 519: English reviews
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Annapolis
Reviewed 2 days ago NEW

A convenient location for getting around in Tyler, TX This hotel is in a good location, nice amenities which include a pool , internet service, exercise room and is near a park and open space off of a main highway.

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Helpful?
Thank dwr317
Baton Rouge, Louisiana
HOTEL’S FAVOURITE REVIEW
Reviewed 2 January 2017 via mobile

Stayed at this amazing hotel during Thanksgiving week. It was truly a heavenly stay. The staff was so helpful and courteous. Our Jr suite was very comfortable and spacious. It was well stocked from the bathroom to the coffee bar. The bed was a sleep number bed and very comfortable. The restaurant and bar served awesome food and drinks. Enjoyed...

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1Thank Tazz W
About Hotel's Favourite Review
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear TAZZ: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

Plano, Texas
Reviewed 5 days ago NEW

This is a very nice family hotel, all the interior looks recently decorated, not sure when it was built. Breakfast is not included but we got a "bed & breakfast" rate which got us cooked-to-order omelets etc. + buffet of waffles, muffins, yogurt, juices, etc. for 2 adults & 1 child for $10. Everything was delicious. "Cooked to order" food...

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Helpful?
Thank kelly b
Alvin, Texas
Reviewed 1 week ago

Simply stated I thought everything about this hotel was good except for the beds. They are extremely hard. They are adjustably but this did little to help. By far the hardest hotel beds we have experienced.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank bretsewell
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

I am so sorry that you did not enjoy your stay due to the discomfort of your guest room bed. We want all of guest to enjoy their stay and have the best experience. Please know that we will be looking into the issue with the guest room bed and getting that corrected. We hope you give us another chance...

Dallas, Texas
Reviewed 1 week ago

Love this hotel except pillows were like paper and bed wasn't comfy at all. They changed the beds since the last time I stayed there and my back hurt the next morning. The pillows ending up slipping through the headboard onto the floor.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Courtney A
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

I am so sorry to hear your pillows were uncomfortable. It our mission here at The Hilton Garden Inn to make every guest stay the most enjoyable stay. We will defiantly take the time to look into this issue.

Houston, Texas
Reviewed 2 weeks ago

It's hard to find clean and friendly hotels like this Hilton Gardens. The pricing was fair, the staff was courteous and helpful, and the ambiance was peaceful and inviting. I strongly recommend this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jimmy S
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Thank you for the great review. We are happy to hear your stay was a success!

Argyle, Texas
Reviewed 2 weeks ago

Had to make a quick run to east TX from DFW area for business and this was a quality, easy hotel for me. Gave me a great place to work and rest! The location was a perfect central point for me to cover the surrounding area.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank trevlynp2017
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Thank you for taking the time to review our property! I am happy to hear your trip was a success. We hope to see you again soon.

Houston, Minnesota
Reviewed 2 weeks ago via mobile

From the time we walked in the door Ben was a nice as you could ask for he was happy to see us. He went out of his way to make sure we had every thing we needed . Breakfast was excellent cook to order everything was fresh and very clean and food came out fast best omelet I have...

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Helpful?
Thank 45Many
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Thank you for your great review! We look forward to seeing you in Tyler again!

St. Charles, United States
Reviewed 3 weeks ago

I really enjoyed my stay, the hotel staff was especially accommodating and the hotel it'self was very nicely updated. I was especially impressed with how fast they checked everyone in, at the time of my group check in there had to be well over 30 people checking in and they made the process very easy and fast. I would highly...

Review collected in partnership with Hilton Garden Inn
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Thank Y4411JXemmac
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Thank you very much for the awesome compliments! We hope you choose us for your next stay in Tyler.

Portland, Oregon
Reviewed 3 weeks ago

No concerns at all with my stay at this hotel. Quiet, clean, as expected for Hilton Garden Inn. Close to family which was the primary reason for my choice. Recommended by family member who travels a lot. Will stay again when I'm in Tyler.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank beejhan
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Thank you for taking the time to review our property. We are happy to hear you enjoyed your stay and hope to see you again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Tyler is set just five miles south of the city center, just off Highway 69, is in the heart of Tyler’s southern business district, and near the Tyler Rose Garden. The Great American Grill® serves up a hot cooked-to-order breakfast each morning and hearty American dishes for dinner and evening room service. Enjoy complimentary high-speed internet. Host a meeting or banquet in 3,000 sq. ft. of function space and utilize the services in our 24-hour business center. Rejuvenate in the indoor pool, or work out in the fitness center. ... more   less 

Additional Information about Hilton Garden Inn Tyler

Address: 220 E Grande Blvd, Tyler, TX 75703-4276
Region: United States > Texas > Tyler
Price Range: $143 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tyler 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hilton Garden Inn Tyler Hotel Tyler
Hotel Style:
#3 Romantic Hotel in Tyler
#3 Family Hotel in Tyler
#7 Business Hotel in Tyler
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Tyler staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Hilton Garden Inn Tyler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 sides are along the trail not the road, see hotel on google maps”
 of 5 bubbles 552kellyb, 19 Mar 2017 | Read review
“3rd floor facing away from the main road. very quiet and you had a view of the sunrise.”
 of 5 bubbles 574irenea, 7 Feb 2017 | Read review
“Central to lobby is quieter”
 of 5 bubbles fivosgirl, 9 Oct 2016 | Read review
“All rooms are comparable.”
 of 5 bubbles M5682IKmichaelc, 13 Sep 2016 | Read review
“251 is near the dumpsters, which get emptied at 6:30am on Friday mornings!”
 of 5 bubbles Redwolf_Journeys, 23 Apr 2016 | Read review
5 of 5