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Hilton Garden Inn Tyler

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Traveller (45)
Room & Suite (60)
Dining (7)
Overview
  • Excellent65%
  • Very good21%
  • Average7%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(56 reviews)
“adjustable beds”(7 reviews)
“walking path”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn Tyler
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Tyler
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (677)
Filter reviews
676 results
Traveller rating
427
143
50
31
25
Traveller type
Time of year
LanguageEnglish
427
143
50
31
25
Show reviews that mention
All reviewsfront deskadjustable bedswalking pathgreat hotelthe hotel staffomeletstay there againstaff was very friendlyrooms are spaciousrestaurants and shoppingenjoyed my stayhot tubbusiness triphgifirmnesslobbytexas
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1 - 5 of 676 reviews
Reviewed today

Upon checking in I was greeted by the most delightful reservationist! She was warm and welcoming. I stay in 2 to 3 Hiltons a week I have found that the folks at the front desk are what makes or breaks a property. This lady has...More

Thank dot11do
Hotel's Favourite
Reviewed 5 weeks ago

Only stayed one night but the location was very convenient with easy access to the rest of the city. Room was nice and in good shape. Fitness center was in good shape. I would definitely stay here again.More

Thank Rbcampbell1974
Response from Kimberly K, General Manager at Hilton Garden Inn TylerResponded 2 weeks ago

Thank you for the perfect score! It is wonderful to hear that we were able to exceed your expectations regarding your recent stay, and we are so pleased that you enjoyed your room and our convenient location. We hope to welcome you back to the...More

Reviewed yesterday

Late check in due to travel for funeral. Greeted us with a warm smile and cold bottle if water.Bed was adjustable soft to hard ... welcome surprise. Full breakfast was excellant and helped get us on the road timely the next morning.

Review collected in partnership with Hilton Garden Inn
Thank susclepp
Reviewed yesterday via mobile

This location is very convenient to restaurants, shopping and is an easy trip to Jacksonville. The staff was very friendly. I did not eat on site there are too many local options within a very short distance. The covered parking is nice during the really...More

Thank summerfield4
A TripAdvisor Member
1
Reviewed 6 days ago

The beds were not comfortable for a Hilton. I woke up extremely achey. The Coffee pot was full of dust so you know it hadn't been cleaned. Carpet needed vacuumed. The lady's serving breakfast and quality of it was great.More

Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
Response from Kimberly K, General Manager at Hilton Garden Inn TylerResponded 5 days ago

We sincerely apologize for failing to exceed your expectations regarding your bed and the cleanliness of your room. I will make sure that these issues are immediately addressed to ensure that this situation was unique and will not be repeated for our future guests. Thank...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$100 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Tyler
#4 Quiet Hotel in Tyler
#6 Centrally Located Hotel in Tyler
#11 Mid-range Hotel in Tyler
#28 Quaint Hotel in Tyler
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$100 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Tyler
#4 Quiet Hotel in Tyler
#6 Centrally Located Hotel in Tyler
#11 Mid-range Hotel in Tyler
#28 Quaint Hotel in Tyler
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (45)
Room & Suite (60)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (17)
Questions & Answers
Ask a question
4ustra1ia
December 30, 2015|
Answer
Response from Jackiea914 |
I am not sure, try calling the hotel
0
Votes
mfillers
December 21, 2015|
AnswerShow all 5 answers
Response from Gregory P | Reviewed this property |
If you are a Hilton Honors member with some level of status, they will often give you free breakfast coupons upon check-in.
0
Votes
Room Tips
"Walking trail side is better"
Read review
"we stayed on the 3rd floor room was very nice close to elevator however we never heard any traffic from it"
Read review
"seen to be all good rooms and quite"
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"short walk or long hallways to many rooms on both floors"
Read review
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