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There was no toilet paper or soap or shampoo in the bathroom so I had to return to the front desk to get these items for the room. The telephone and TV remote were not in working order so the front desk clerk had to...More
I had to be in town for a week due to an on campus requirement. We had stayed at Candlewood in the past in Illinois. All of our stays have been wonderful. It is wonderful to have a kitchenette available for meals- even if I...More
Friendly staff. clean and very quiet, Very helpful for all of our needs.was nicely stock with all that one would need for a long stay. from dishes and a dishwasher to clean up. Will return to same hotel when returning to Tyler.
I was in town for Thanksgiving with my granddaughter and stayed one night at The Candlewood Suites. There is no front desk staff from 11 p.m. to 7 a.m. that was a little unusual. The room was clean, comfortable, and serve the purpose for the...More
Thank Tracy A
Response from Lizz W, Front Office Manager at Candlewood Suites TylerResponded 2 December 2016
Thank you for the review on your recent stay with us. I'm glad to hear everything was nice
on your visit.
We were in town for a family funeral and decided to stay here since we stayed at this hotel previously. We were disappointed on our second stay. The hotel needs some upgrades. There was an odd smell on the floor we were on and also...More
2 Thank JN W
Response from IHGService, Guest Relations Manager at Candlewood Suites TylerResponded 11 November 2016
Dear JN W,
Thank you for taking the time to relay your comments and for staying with us. We apologize you were not fully satisfied with your accommodations. We just want to assure you that our hotel is very proud of its level of service,...More
US$77 - US$92 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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